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 Astro B.yond V6.0, NEW WORLD OF ENTERTAINMENT

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lapaq
post Sep 7 2010, 08:58 AM

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QUOTE(choccy36 @ Sep 6 2010, 02:57 PM)
would like to hear from existing PVR external hard disk users.

i have read through the thread as much as i can but could not find the answer i wanted:

Q: Using the WD external HDD, can you watch a recorded show while recording a live show.   i called astro customer service, they said not possible, and need astro PVR to do this.   As far as i am corcerned, isn't it than only need 1 tuner to record the live show, and as the recorded show is already in the HD i don't need a second tuner. 
Thanks.
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Yes you can. Tuner means access to satellite signal. If you are watching a recorded program, you tuner is free. So since you tuner is free, you can assign it for recording purposes.


QUOTE(smileguy @ Sep 6 2010, 03:13 PM)
I am afraid u need a PVR to do that ! cool2.gif
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Nope, PVR can do better. While watching a recorded content and you'll have 2 (TWO) tuner free. So you can record 2 program simultaneously. Neat right?

QUOTE(jalsrix @ Sep 6 2010, 03:22 PM)
CANNOT because the old PVR has only one tuner.

You need the new PVR with two tuner ie. one for recording and one for viewing at same time.
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Again, While watching your pre-recorded content you will free up you tuner. Sice PVR have 2 tuners, you can use it to record 2 program while watching a pre recorded content.

QUOTE(natzakaria @ Sep 6 2010, 03:48 PM)
You can watch the recorded program while recording another on a different channel.
Been doing that but the only glitch is that sometimes when the recording ends there is no sound on playback
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The glitch is due to software bugs that is still plaguing B.yond with Ext HDD setups. The bugs of which has been squashed in the PVR software will hopefully be implemented in B.yond with Ext HDD setups later in the next few weeks.

Cheers!


Added on September 7, 2010, 9:18 am
QUOTE(minimize @ Sep 4 2010, 10:10 PM)
If astro technician came, is it I need to pay RM50?
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Astro B.yond comes with Free Technical assistance. If the problem can't be fixed over the phone with a technical support team, they will send a technician for FREE.


Added on September 7, 2010, 9:21 am
QUOTE(minimize @ Sep 4 2010, 12:32 AM)
Actually not 2 channel but 6 HD channel got problem (573, 575, 720, 830, 831, 832) except AXN HD and FX HD.
Don't know about Zhi Zun HD and HBO because not on my subscription.

user posted image
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Minimize,

This is live signal or recordings? If live signal, what is your signal strength?

If recordings. Is it B.yond Box with Ext HDD?

This post has been edited by lapaq: Sep 7 2010, 09:21 AM
lapaq
post Sep 7 2010, 12:33 PM

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QUOTE(choccy36 @ Sep 7 2010, 12:03 PM)
thanks lapaq !!  that is what i was thinking....tuner is only for live program.  r u using external HDD yourself?

after considering (price of WD quite close to Astro PVR), tempted to get PVR.....but the RM 10 per month is the killer.  long term it adds up.

Dilemma.  especially, astro did put in their website an upcoming feature to record all episodes of a series....so that won't miss an episode.

i am currently using DVD recorder...but the recordings are SD...so defeats the purpose.
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I have both smile.gif PVR in teh living room and B.yond Box in the Bedroom.

Since I have a Sony handycam, I have the WD My Passport AV from the beginning. Now I'm using it exclusively for B.yond Box in my Bedroom.

Epsode recording is called Series Link. It's not 100% working yet. I tried and it recorded even teh repeats! Confirmed with Astro they said it's not ready. Announcement will be made once it's ready. So use them at your discretion...I actually have to manually delete sooo many repeat programs... doh.gif
lapaq
post Sep 7 2010, 03:01 PM

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QUOTE(apexg2 @ Sep 7 2010, 02:42 PM)
somebody oso have this series problem, so, the system are not ready yet....
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Yup...Apparently only certain channels are ready and most are not yet ready. Which channels are ready though...Only Astro knows.
lapaq
post Sep 7 2010, 05:50 PM

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QUOTE(writesimply @ Sep 7 2010, 04:32 PM)
To make a useful EPG, Astro must demand that their content providers provide useful EPG data. Season, episode and episode synopsis are important data that must be there. That way we can view if the program is new or something we've seen before. The EPG can also be embeded in the recorded program so that the seasons can be browsed through rapidly by PVR users.

What's also rather shameful is that PVR's failures recently. Losing recorded programs randomly should not have happened at all. Considering that the recording function supposedly have been tested before launch (especially the WD external drive issue), this incident should not happen again.
fuad
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Well Fuad, you've got a point. If you refer to the Threa here there is a guy or an engineer working with Astro here on this thread. LongJustin or sumthing. He said previously that Astro is working with the content provider to provide a vast improvement to the Metadata for each content. Hopefully this is done sooner rather than later.

On the PVR failures...Well I'm with you on this. It should not have happened in teh first place!
lapaq
post Sep 7 2010, 06:12 PM

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QUOTE(wildcandy @ Sep 7 2010, 05:58 PM)
seriously u guys never encounter laggy/non fluid movement watching all the hd channel? Anyone can help out??
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Hmm...you need to explain more on this.

QUOTE(acexii @ Sep 7 2010, 06:02 PM)
If the PVR really has bug error, we as consumers must demand for the refund. Astro should not charge their customer if they already know the PVR has flaw, right??
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Why don't you request the RM 10 for Aug prorated for 20 days from Astro then? It about RM7...that would save you a decent meal at a Mamak restaurant... smile.gif
lapaq
post Sep 7 2010, 06:19 PM

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QUOTE(neb @ Sep 7 2010, 06:16 PM)
yes sometime, lasted for 1 second, could be cloud interfere with the satellite signal, the less of the time HD channels are rock solid, programs flow are smooth as silk brows.gif

you can check your byond box satellite signal for measat 3A, these transponders are responsible for transmitting HD channels and they should have signal quality more than 200
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Signal strength should not affect whether it's laggy or not. But then again I still can't understand what Laggy or non fluid looks like here. Laggy as in playing online games is something I know but never heard of in Astro B.yond.
lapaq
post Sep 8 2010, 07:13 AM

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QUOTE(smileguy @ Sep 8 2010, 06:37 AM)
Guys I had max and had so many  problems with it and brought it up with them, they gave all sorts of excuses never at any point they said it had a bug or it was thier problem and one fine day they  quietly withdrew the Max. It is very difficult to put them on stand,The same wld be ffor Beyond PVR we hv to be serious abt it, get together and noww since we have the CFM portal go to the Consumer Forum put your complaint and move it. As far they are concerned I wld say from CS to the engineers  all talk complete c... and thier reasoning is Final  pls  cry.gif dont blame then blame our Courts!  brows.gif If a consumer can bring them to court  for charging when service NOT available and if the court decides in the consumers favour that wld be the day to claim Justice prevails, and sad to say it wld NEVER happen !Now they are Tutors for the nation UPSR, PMR next SPM , they are TOOOOOOOOOOOOOOOOOOOOO powerfull ! drool.gif
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I seriously don't understand what you're saying rclxub.gif
lapaq
post Sep 8 2010, 08:48 AM

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QUOTE(neb @ Sep 7 2010, 06:28 PM)
sorry I should said to check for signal quality, if below par then will be problem, such as below 100, the forward error correction will not operate properly
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Yes this is the no 1 issue for all of us.

My personal experience, the first time they installed my PVR, I didn't know that 140++ signal strength is not optimal. The minimum should at least be 160+. Si I have to endure 2 weeks of lost recordings, unable to continue after pausing and etc. After the installer came over, installed signal booster or sumthing, then only I can have a satisfactory experience.


lapaq
post Sep 8 2010, 09:07 AM

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QUOTE(smileguy @ Sep 8 2010, 08:51 AM)
Which part u dont understand ? I was highlighting Astro Max for ur info which had so many problems including recordings missing.  and expressed my disatisfaction on the issue of monopoly and consumer rights.icon_rolleyes.gif
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Now I understand laugh.gif

I had too. It had problems...true enough, no need to debate about it. IT's within your rights to complain and b**** about it.

But I seldom use the recording function then so I'm not THAT attached to it. But the PVR, now that I'm a busy man so to speak. I really value the recording feature.
lapaq
post Sep 8 2010, 11:48 AM

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QUOTE(SiriuslyCold @ Sep 8 2010, 11:06 AM)
you expect CS to know technical matters?

If you really want things done perhaps we should gather a proper bug report with screen captures if possible detailing what we tried to do before the bug happened. No more of this infantile "asstro" whingeing and childish name calling. Then we send the report to TallJustin and he may be able to deal with it in a structured manner.

Now it's like shooting with a scatter gun - make holes anywhere but not hitting the target... add the name calling, it's no surprise Astro ignores us.

Anyone who works in tech support or any service position will agree with me. yelling at support only serves to demotivate them.
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You have a good point. Astro needs to know that there are problems and they will only know if we call/email them and voice our issues.

I personally experienced problems in PVR voince out my concerns and they send in the Technician. They came in twice Free of Charge (changed my PVR once) and Astro told me that the Ext HDD still have problems. They said new Software for Ext HDD coming soon...but not sure how soon lah.

I'm fine with that since they acknowledged the problem and working on it. I'm giving them a benefit of a doubt but if by end of Sep still no software for B.yond with Ext HDD...I'm gonna shout smile.gif


lapaq
post Sep 8 2010, 11:55 AM

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QUOTE(apexg2 @ Sep 8 2010, 11:29 AM)
not expecting cs know everything but they should gather customer reports and technical people should do something....rite?
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I pretty sure their technician/engineers would want to get the feedback from the CS people. On the other hand for CS, they would want to ketuk kepala the engineers if the box kept failing because customers will haunt CS rather than engineers.

If engineers are not doing their job...I'm pretty sure CS can always flag their complaints to the CEO and telling him that engineers are sitting on their asses and customer are shouting at us.

So yeah...
lapaq
post Sep 8 2010, 12:02 PM

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QUOTE(Jack28HT @ Sep 8 2010, 11:59 AM)
You can put the Byond box in your hall and use HDMI extender to send the HD signal to your room. At the same time, you can still watch astro on your hall tv via component or composite connection.
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Jack,

What exactly is an HDMI extender....how much does it cost? is it like a long HDMI cable from the living room to the bedroom?
lapaq
post Sep 8 2010, 01:19 PM

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QUOTE(deitylord @ Sep 8 2010, 12:05 PM)
@SiriuslyCold: What I meant was my room is HDTV whereby my hall tv is old CRTs

thanks!
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CRT? hmm. This I can help but a bit tricky. Byond box have 3 output, HDMI, Composite and Component. you can use all 3 simultaneously so this means you can connect the box to 3 TVs at the same time technically.

However, if you tune to HD channels, the HDCP protection will kick in. If you are on HD channels, and the TV with the composite/component cables are switched on but the HDTV with HDMI is not switched on, you will get "Copy Protection Failed error" Msg.

What you need to do is either take out the HDMI cable at the back of B.yond Box or switched on both TV.


lapaq
post Sep 10 2010, 05:45 PM

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QUOTE(CTU @ Sep 10 2010, 02:02 AM)
dont care la out of date low MP camera or not..
at least he won something for his efforts..
u only complain bout astro and talk big yet that u can solve the MAJOR ISSUES..
yet ur aint doing anything bout it..
how was ur interview wif TallJustin?
did u even get one?  whistling.gif
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+ 39 ganjilion rep points!!

He's a reporter or sumthin to interview TallJustin? smile.gif
lapaq
post Sep 12 2010, 10:48 AM

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QUOTE(natzakaria @ Sep 11 2010, 11:33 PM)
Piece of sh8t byond.
Recorded the united match and on playback only recorded 60 minutes - typical a$$ tro bastards
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Yours is PvR or Byond with Ext Hdd?


Added on September 12, 2010, 10:52 am
QUOTE(zwanvedder @ Sep 12 2010, 01:39 AM)
fakap by astro, ended up record sd channel for everton vs m.u game vmad.gif , i tot no game in hd channel, but my fren said got game in 831 chnl...when i chck local listing, the game is tomorow...  doh.gif
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When you say local listing, what is it? The magazine? You do know that the mag is printed 1.5 month earlier right? And I don't think it's accurate at the time if printing since programming info might change at he very last minute.

What about the EPG? Did it shown correctly?

This post has been edited by lapaq: Sep 12 2010, 10:52 AM
lapaq
post Sep 12 2010, 11:25 PM

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QUOTE(odieseven @ Sep 12 2010, 02:35 PM)
My decoder keeps freezing/hang...How to avoid from recurring?
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Is it a Beyond Box or PVR? Software Version is updated to the latest one?
lapaq
post Sep 14 2010, 10:20 AM

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QUOTE(tictac @ Sep 13 2010, 08:47 PM)
issued fixed. called CS

method:
- switch off
- switch on
- After BOOT display on decoder disapear, hold CH+ and CH- button together until CLR shown on the display.
- Then it will auto REBOOT
- Then just press OK multiple times until the setup finished  icon_rolleyes.gif
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So we all have learned our lesson today...Next Time call CS first...coz usually they can solve our problem. If kenot then only post here and asks the forumers.
lapaq
post Sep 14 2010, 06:26 PM

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QUOTE(neb @ Sep 14 2010, 04:07 PM)
wow shocking.gif latest batch of byond seems to have bad quality control, even worst, have to go through these steps just to reboot
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Neb...this is not reboot steps lah. It's the steps to solve the "STB Starting Up" error. I'm amaze at how you can come to that conclusion. rclxub.gif

Guess we're all are too much into flaming Astro for being the big corporation that they are now. Just like people b****ing about Microsoft when they themselves are pirating and using Microsoft products. sweat.gif


Added on September 14, 2010, 6:33 pm
QUOTE(ZaX17 @ Sep 14 2010, 06:08 PM)
I'm going to upgrade to Astro Byond. My previous satellite cable (connecting decoder to dish) was sealed in the wall. My question is can I still reused the satellite cable connecting the new dish and new decoder? Thanks.
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My personal experience...used to have two dishes connected to two decoders. One upstairs and another downstairs. When I swap to B.yond for the one downstairs, I have to use a new dish and cabling because if I use the old cabling, the signal is not good enough. The installer said it may be due to oxidization of the said cable since it's already more than 10 years.

Check with you installer. If the signal strength is good enough then there is no need to worry

This post has been edited by lapaq: Sep 14 2010, 06:34 PM
lapaq
post Sep 14 2010, 09:11 PM

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QUOTE(azrin_kiko @ Sep 14 2010, 08:55 PM)
i thought in earlier thread that astro b.yond software is run by a penguin. (if you know what i mean)
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Yup, penguin it is.
lapaq
post Sep 15 2010, 09:06 AM

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QUOTE(Qash-M @ Sep 15 2010, 02:09 AM)
http://www.technicolor.com/en/lo/about-tec...-boxes-to-astro

Read betul2 la. It's Technicolor. Maybe their PVR is better than Astro "Pace based" PVR. brows.gif
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QUOTE(AjkR06 @ Sep 15 2010, 07:34 AM)
Remember, Astro MAX was made by Thomson also...
And it really annoying... Gosh! So, it's that mean Astro will have another version of HD PVR STB other than current version now?? hmm.gif
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Guys..The PR said "records" to external HDD...So I believe this means they are making the normal B.yond Boxes and not those PVR.

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