Hi Scotland007, may I know does this happen before you update to the latest firmware? Can I know is the Channel Bandwidth already set to 20/40 MHz at the wireless setting there?

Thank you

Hi Scotland007, would you be able to provide the configuration and the system log files for us to analyze?
I will PM you my e-mail address.

Thank you

Hi Scotland007, its easy. Please follow the image below.

Thank you


Attached thumbnail(s)

Hi amirsubhi, I will pm you a link where you can download a ASUSWRT firmware to update on the router. See whether it can solve your problem or not. Its a beta firmware, we are testing on this firmware also.

Thank you

Hi heehee62, you need to install a software from webstorage if you want to sync the file with the computer. You can download it on the link given below.

https://www.asuswebstorage.com/navigate/downloads/

As for the printer, the other PC need you to install the printer utilities first before you can use this function.

Thank you.

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Added on November 21, 2012, 11:22 amHi STC, yes the dealer will charge for the service charge as most of the dealer only provide 1 year FOC for sending product for warranty, this apply for other brands also.

Thank you



This post has been edited by ASUSmy: Nov 21 2012, 11:22 AM

Hi STC, the service charge will not be that expensive. The reseller mostly will help send back to the distributor from Malaysia. The charge is mostly less than RM50.

As for the trade in, I will have to ask my management. If you planning to buy ASUS router, please PM me the model then I will help ask also.

Thank you

Hi STC, the Padphone 2 price not yet come out. Once out I will update you .

Thank you

Hi JosephChen, below is a link where you can understand more on the 2.4Ghz and 5Ghz for dual band router.

http://compnetworking.about.com/od/wireles...f/5ghz-gear.htm

In summary, 2.4Ghz has wider coverage but low data rate. 5Ghz have low coverage(the higher frequency wireless signals of 5 GHz networks do not penetrate solid objects nearly as well as do 2.4 GHz signals, limiting their reach inside homes) but higher data rate.

Thank you

Hi Scotland007, I have already pass your information to our RD to analyse. And sorry for the late reply as we didn't work on Saturday and Sunday.

Will let you know ASAP.

From the image given by you, can you change the Channel bandwidth at Wireless. section to 20/40MHz for both the band?

Thank you

Hi MikeX, you can try upgrade to firmware version 2.0.2.5o with the following link.

http://support.asus.com/Download.aspx?SLan...3U_B1_2025o.zip

if problem still persist, try sending the router for warranty.

Thank you.

No problem, good to heard

Hi dchk, can you try to reset to factory default manually by pressing the reset button on the back of the router for 5sec and release?

Once finish resetting, please reconfigure the router and test to see the problem still exist or not.

Thank you

Hi vickyrao, do you mean Astro Beyond IPTV broadband which is using TIME? We got user using it, and so far not much problem happen as there is no special setting for it. Just PPPoE, User name and Password.

Thank you

Hi andrekua2, you can have a look at our 2 routers. RT-AC66U and RT-N66U.

http://support.asus.com/Search/KDetail.asp...D5E596D3073&t=2

http://event.asus.com/2012/nw/dummy_ui/en/...ec_Content.html

Thank you

This post has been edited by ASUSmy: Dec 11 2012, 04:50 PM

Hi cress, beside your mobile device, is other device also having this kind of problem? I am using N66U also and didn't have this kind of problem on my mobile devices.

Thank you

Hi cress, you can try do a factory restore, and without doing any special setting, just select the PPPoE, select your ISP type, key in user name and password, put network key on both the band and finally set the time zone.

After doing all this, see the problem still exist or not.

Thank you.

Hi milky, you can have a look at our 2 routers. RT-AC66U and RT-N66U.

http://support.asus.com/Search/KDetail.asp...D5E596D3073&t=2

http://event.asus.com/2012/nw/dummy_ui/en/...ec_Content.html

Thank you

Hi STC, i also cannot find this firmware on the website, but there is a latest firmware you can use, version 3.0.0.4.260. You can download it with below link. This firmware will change the UI to our new ASUSWRT UI.

http://support.asus.com/Download.aspx?SLan...56U_3004260.zip

Here is the changelog

1. After upgrading to 3.0.0.4.260 and restarting your router, please press the reset button for more than 5 seconds to reset the system to the default settings.
2. The original download master is not compatible with new firmware. Please uninstall the download master utility in computer and remove the "Complete", "InComplete" folder in the hard drive plugged in RT-N56U usb port.
3. Upgrade to the latest ASUSWRT user interface
4. Enhanced QoS feature
5. Web based download master
6. PPTP VPN server
7. Flexible on-line time control for different client

Thank you

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Added on December 12, 2012, 9:51 amHi danialfarhan, you mean cannot find your connection type right? Let us try redo all the step. But first, if can please update the firmware to the latest by using the link below.

http://support.asus.com/Download.aspx?SLan..._B1_3004260.zip

If you unable to download it, please follow the step below.

Please do a factory reset to the unit by pressing the reset button at the back of the router for 5sec. The power LED will blink.

Once restart from the factory reset, login to router again and redo the setting again.

Select PPPoE, at the bottom there you can see there is a check box, tick it and select the ISP type on your right.

Then keyin your username and password for your unifi. Then your network key you preferred and then then finish the setting.

Try see you can online or not.

Thank you

This post has been edited by ASUSmy: Dec 12 2012, 09:51 AM

Hi sHawTY, the 1 to 1 exchange is still valid. And you need to send back to the place you bought.

Thank you

Hi hnr2802, due to the new firmware is using new interface, it is advisable that you redo the setting instate on restoring back.

When you select the PPPoE when doing the quick setup, at the bottom there got a check box, tick the check box and you can select your ISP type at the right hand side, then fill in you user name and password and follow the step to finish your setup.

Thank you