QUOTE(TOS @ Jul 28 2023, 10:09 AM)
Called Maybank SG today. Luckily all "stolen" money has been refunded!
You can close your Maybank SG account from any branch within SG, no need to go to the HQ in Marina Bay. Just bring along passport, Malaysia IC, and the debit card issued by Maybank.
Account closed at Jurong Point. Took around 5-10 minutes. Queue was not that long, although there are quite some people.
Only need Malaysia IC, no need passport. They actually allow you to keep the debit card (as souvenir

) even after the account is closed. (of course it won't be functional anymore).
The counter officer said she was once scolded by a customer when she destroyed the customer's debit card upon account closure, so she "learnt her lesson".
I asked her to destroy the debit card (especially the chip) anyway.
My account balance was rounded up to the nearest 10 SG cents. So instead of paying me 782.92, I received 783 instead. I "earned" 8 cents from Maybank SG... Not sure if other SG banks "round up" their customers' balance too.
This post has been edited by TOS: Jul 29 2023, 08:44 AM