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 Cover Letters / Resume (CVs), One Stop For ALL

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TSjsm
post Jun 17 2004, 11:17 AM, updated 19y ago

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I found this advice at the following blog and I think it is good advice. As a manager at a company that publicly recruited employees dozens of times, I primarily received communications from applicants by email and they seldom treated the email like a cover letter. They should. Of the 50 or so applicants who applied by post and sent cover-letters they were mostly generic and meaningless.

From blog http://www.joelonsoftware.com/index.html (ex microsoft manager)
Please do not use cover letters that you copied out of a book. If you write ‘I understand the position also requires a candidate who is team- and detail-oriented, works well under pressure, and is able to deal with people in departments throughout the firm’ then at best people will think you're a bullshit artist and at worst they will think that you were not born with the part of the brain that allows you to form your own thoughts and ideas.”


The following is also some good advice on how to get your resume read. From http://www.joelonsoftware.com/articles/ResumeRead.html

So here are a few hints to review, if you're sending out résumés.

A résumé is a way to get to the next stage: the interview. Companies often get dozens of résumés for every opening ... we get between 100 and 200 per opening. There is no possible way we can interview that many people. The only hope is if we can screen people out using résumés. Don't think of a résumé as a way to get a job: think of it as a way to give some hiring manager an excuse to hit DELETE. At least technically, your résumé has to be perfect to survive.

If you don't have the right qualifications, don't apply for the job. When the job listing says "summer intern," don't ask for a full time job. You're not going to get it and you're just going to waste your time. (It won't count against you in the future, of course, because your original application was deleted so quickly I'll have no memory of you when we do get a full time opening and you apply for it.)

OK, this one really bugs me. Learn where spaces go in relation to other punctuation. Attention, the entire population of India: whenever you have a comma, there is always exactly one space and it's always after the comma and never before it. Thank you.

In the olden days résumés were sent out in the mail and included a cover sheet on top which explained why the résumé was being sent. Now that we use email, there is no reason whatsoever to send the cover letter as an attachment and then write a "cover cover" letter in the body of the email. It's just senseless.

Even stupider is submitting two big Word documents with no body text in the email. This just gets you spam filtered. I don't even SEE these.

Please do not use cover letters that you copied out of a book. If you write "I understand the position also requires a candidate who is team- and detail-oriented, works well under pressure, and is able to deal with people in departments throughout the firm" then at best people will think you're a bullshit artist and at worst they will think that you were not born with the part of the brain that allows you to form your own thoughts and ideas.

The personal pronoun "I" is always capitalized. All sentences must end in a period. If your cover letter looks like this I will not even look at your résumé:

i m interested in your summer job.
here is my resume
--------------------------------------------------------------------------------
Do you Yahoo!?
Yahoo! SiteBuilder - Free web site building tool. Try it!

And while I'm on it, anonymous email accounts and AOL accounts just don't send a good message. They won't exactly disqualify you since so many people use them, but crazydood2004 at hotmail.com does not really impress me as much as name at alumni.something.edu. Do you really need to know if I Yahoo!? Do you really want to advertise Yahoo! SiteBuilder, a competitor to one of Fog Creek's products, when you're actually applying for a job at Fog Creek?

In most of the English speaking world it is not considered polite to open letters to a Mr. Joel Spolsky by writing "Dear Spolsky." One might write "Dear Mr. Spolsky," or "Dear sir," or perhaps, "Hi Joel!" But "Dear Spolsky" is usually followed by some story about embezzled funds and needing to borrow my bank account.

Don't tell me about one of the requirements of the position and then tell me that you don't want to follow it. "One of the requirements for Summer Internship says that you need to interview in person in New York City. I am interested in the position but I stay in East Nowhere, TN." OK, that's nice, hon, you stay there. Another PS, I thought we said in the requirements "Excellent command of written and spoken English." Oh, yes, indeed, that was our first requirement. So at least do yourself a favor and get someone to check your cover letter for obvious mistakes. Like I said, don't give me an excuse to throw your résumé in the trash.

I don't know why I need to spell these out because they're probably listed in every single "how to send out résumés" book on the planet, right there in chapter 1, but I still get more résumés that show an appalling lack of concern for what it takes to get an interview.

Let me try not to be so negative and provide some constructive advice.
Proofread everything a hundred times and have one other person proofread it. Someone who got really good grades in English.

Write a personal cover letter that is customized for the job you are applying for. Try to sound like a human in the cover letter. You want people to think of you as a human being.

Study the directions that are given for how to apply. They are there for a reason. For example our website instructs you to send a résumé to jobs@fogcreek.com. This goes into an email folder which we go through to find good candidates. If you think for some reason that your résumé will get more attention if you print it out and send it through the mail, that you'll "stand out" somehow, disabuse yourself of that notion. Paper résumés can't get into the email folder we're using to keep track of applicants unless we scan them in, and, you know what? The scanner is right next to the shredder in my office and the shredder is easier to use.

Don't apply for too many jobs. I don't think there's ever a reason to apply for more than three or four jobs at a time. Résuméspam, or any sign that you're applying for 100 jobs, just makes you look desperate which makes you look unqualified. You want to look like you are good enough to be in heavy demand. You're going to decide where you want to work, because you're smart enough to have a choice in the matter, so you only need to apply for one or two jobs. A personalized cover letter that shows that you understand what the company does goes a long way to proving that you care enough to deserve a chance.

Some of this stuff may sound pretty superficial. Indeed, what we're really looking for when we look at résumés is someone who is passionate and successful at whatever they try to do. We like people who are passionate about software. Writing a shareware app when you're a teenager is just as good a qualification to us as getting into MIT. This is your life story, and by the time you're applying for a job it's probably too late to change that.

Would I reject someone just because they don't quite understand the relationship between the comma and the space? Well, not necessarily. But when I have to find two summer interns out of 300 applicants, here's what I do with the résumés: I make three piles: Good, OK, and Bad. I give the same résumés to Michael and he does the same thing. There are always enough people that we both put in the Good pile that those are really the only people that stand a chance. In principle if we can't find enough people we like that we both rated as "good" we would consider some people who got Good/OK, but in practice this has never happened. Much as I'd love to be able to consider everyone on their merits instead of on superficial résumé stuff, it's just not realistic, and there's just no reason a college graduate can't get this right.

(Added 1/27/2004)

The number one best way to get someone to look at your resume closely: come across as a human being, not a list of jobs and programming languages. Tell me a little story. "I've spent the last three weeks looking for a job at a real software company, but all I can find are cheezy web design shops looking for slave labor." Or, "We yanked our son out of high school and brought him to Virginia. I am not going to move again until he is out of high school, even if I have to go work at Radio Shack or become a Wal*Mart greeter." (These are slightly modified quotes from two real people.)

These are both great. You know why? Because I can't read them without thinking of these people as human beings. And now the dynamic has changed. I like you. I care about you. I like the fact that you want to work in a real software company. I wanted to work in a real software company so much I started one. I like the fact that you care more about your teenage son than your career.

I just can't care about "C/C++/Perl/ASP" in the same way.

So, maybe you won't be qualified for the job, but it's just a lot harder for me to dismiss you out of hand.

Hamburger Man
post Oct 5 2004, 08:47 PM

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well done
sirdukes
post Oct 11 2004, 01:25 PM

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thanks for your advice..
wssoo
post Oct 11 2004, 01:25 PM

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wow right in time..
Guyver
post Oct 11 2004, 01:36 PM

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thank's for sharing the good stuff...
szushih
post Oct 18 2004, 08:01 AM

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his is good man.. i am much appreciated
zzero
post Oct 22 2004, 02:11 AM

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thnx for sharing...
do i need to attach cert with the resume?
if i send via email, do i need to scan my cert and attach it?
goldfries
post Oct 22 2004, 02:13 AM

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wah gila. took u guys 4 months to reply his cover-letter thread? smile.gif

er. as for the cert, no need. just state in your resume enough.

you bring it along if you called for interview. sometimes they might wanna see, but usually they don't.
p4n6
post Nov 9 2004, 09:20 PM

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Something always bothers me, I'm a fresh grad and from a fresh grad, I will becoming a fresher grad later on ... I have no relevant work experience and I feel too stupid to write all my extra-curricular activities on my resume.

The problem is ... my resume is so blank that I don't even feel wanna look at it, not to say the others will consider me for any position.
hueyseng84
post Dec 3 2004, 12:49 PM

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hmm the link cannot be found wor.. how
goldfries
post Dec 30 2004, 06:22 PM

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http://www.i-resign.com/
huikb
post Jan 8 2005, 11:53 AM

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I am one of the hiring manager for a giant software MNC. I like resume which are kept to a minimum (ie 1-2 pages), top 5 selling points about yourself and must catch my attention pertaining to the job you are applying. Do not beat around the bush and do not write lengthy resume. I tend to throw away any resume that is more than 4 pages. I tend to pick resume with only 1-2 pages. I do not read cover letter at all. A photo will help.

If you are fresh grad we are looking at the way you present yourself and what other extra stuff you have done besides studying (part-time work, voluntary, society and other leadership positions)

If you are an experience applicant state the many years of experience and what was achieved in those time frame. Name key projects or key wins during that time. Demonstrate % over achievement or total revenue will definitely catch a hiring manager attention.

Otherwise cross your finger and good luck.
p4n6
post Jan 13 2005, 09:03 PM

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Another question, I'm studying for Master and will be graduating soon in a year, but now I decide to take a break (a year) due to some personal reason to try to look for a job, if I can I will just work else, I will continue to study.

SHould I include my Master Degree into the education section? How should I explain/write it on the resume so that the employer knows that I have been studying for Master but incomplete? Or should I just ignore that?

Thanks in advance.
goldfries
post Jan 14 2005, 09:52 AM

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how about stating "currently in pursuit of Master In XYZ". the rest of the details give only during interview. wink.gif
TSjsm
post Jan 14 2005, 10:33 AM

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QUOTE(p4n6 @ Jan 13 2005, 09:03 PM)
Another question, I'm studying for Master and will be graduating soon in a year, but now I decide to take a break (a year) due to some personal reason to try to look for a job, if I can I will just work else, I will continue to study.

SHould I include my Master Degree into the education section? How should I explain/write it on the resume so that the employer knows that I have been studying for Master but incomplete? Or should I just ignore that?

Thanks in advance.
*
You are sitting on a "double edged sword". Some employers will be scared away if they think you are just on a 1-2 year school break to earn some cash before continuing your studies. Most new employees who don't have years of experience usually take at least 1-2 years before they actual become productive employees. The first year of employment can be considered a training period in which they will be lucky to get any real beneficial productive work out of the employee.

Some employers however may see your pursuit for a masters as an admirable goal and not really care much if you are only going to be with them for a year or two before returning to school.

My best advice is to be honest even though some employers may not want to touch you. If you were to not disclose this to them and subsequent leave to continue your studies as you planned all along they may be very disappointed and not give you any positive reference. It is better not to burn bridges because someday you may need to cross that bridge again.
wha7ever
post Jan 19 2005, 10:01 AM

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jsm goldfries, and huikb,

Just want to ask, right now I'm able to cramp my resume into two pages.

A. Small introduction, about myself, contact number, etc. Took 1/4 of 1st page.

B. I've listed the list of project which I've done in my previous employment (my freelance project is excluded from it) which includes:
1. Project Title
2. My Role
3. Project Range Date (Start and End)
4. 3 lines Description of the Project

C. Then I list my Education starting with Professional Certification and Highest Education Achieved.

D. Lastly my list of skills, all skills which I obtained from beginner level to advance.

Previously I obtain information from Job Agencies that I should not have listed all the skills I know but only include those strong skills I have. Meaning is that, they told me that I should remove those skills whereby I'm not so familiar at or has not apply to my previous job. They also mention that, before stating the employment history, I should list out my skills first with years of experience with the skill. e.g.

Language / Year of Experience / Proficiency
ASP Programming / 2 Year / Advance
Ms SQL 2000 / 1 Year / Beginner
Windows Server 2k3 Administration / 6 Months / Intermediate

Once listed this, they also mention that I should omit D. Section in which I created in my resume. So now, if I were to follow their way of doing things, I unable to tell the employer of the range of skills I'm familiar with or at LEAST aware of.

From what I've pondered is that, such way is more suitable for IT line employees. If I were to venture into different lines, how should I present my resume?

Thanks in advance.
p4n6
post Jan 20 2005, 02:26 PM

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I was asked to provide starting and expected salary on my resume. I checked most of the sample but they do not have such info on the resume. Anyone can tell me where can I include this data? Better still any sample? Thanks.


p4n6
post Jan 20 2005, 02:26 PM

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<deleted>.

This post has been edited by p4n6: Jan 20 2005, 02:27 PM
SUSspanker
post Jan 27 2005, 03:14 PM

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QUOTE(p4n6 @ Jan 20 2005, 02:26 PM)
I was asked to provide starting and expected salary on my resume. I checked most of the sample but they do not have such info on the resume. Anyone can tell me where can I include this data? Better still any sample? Thanks.
*
That's because it is not common practice in gwailo country to ask about starting/expected salary for professional vacancies. To me, it sounds like the company is trying to fit you into its budget instead of trying to fit you into the role. While some companies do it out of formality, others will very quickly weed out those with higher expected salary. For instance, a company looking for a certified accountant will only pay RM2.5k max, so they dump all the applicants who asks for 3-4k then get the most qualified one at the lowest price. Why... it's almost like shopping, except you're buying humans, hahahah. *spit*
wern-yuan
post Jan 31 2005, 05:23 AM

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errr,how about resignation letter wor?
can anyone teach me?
or if there is a link to it...please link me to it.
thanx.

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