QUOTE(cyberixus @ May 9 2010, 07:10 PM)
So fast!! I was told ... that my MBP will hv to go back to china, where they'll check it and then send me the replacement. They say it might take approximately 2-3 weeks
before I get the replacement unit of MBP!!
QUOTE(wei @ May 9 2010, 11:04 PM)
That's BS. I suggest you get your unit back and send to proper Apple Service Center ASAP.
I'm afraid that's how it works here... The last time Apple agreed to replace my Mac Pro, they had to ask the AASP to send it back to either China or Australia, which I can't remember... Only when they received the defective unit as a complete set, then they can process a replacement... If it's a standard model, probably less than a week, but if it's a custom model like mine, slightly over a week...
Wei, you're into Mac service, I find it kinda surprising you don't know well regarding AppleCare's replacement procedures...

Added on May 9, 2010, 11:52 pmQUOTE(cyberixus @ May 9 2010, 11:43 PM)
I bought it online through apple store malaysia. And I am in Ipoh. Do you mean I can just walk in into any of the Apple Premium Resellers like Machines or Switch and have it exchanged?
Actually I intend to call them again tmrw morning.
I suggest you to call AppleCare. If it warrants a replacement, then they'll assign you a case number and give you an idea of what to do next... either send it to a nearest AASP, or they assign a courier to pick it up from you... but since you're in Ipoh, I suppose the latter...
This post has been edited by Eithanius: May 9 2010, 11:52 PM