QUOTE(nokia2003 @ Jun 18 2010, 09:20 AM)
wow. can I assume that you are referring to the UK apple store itself (and not premium resellers)?
because out of honesty, I'm more than happy to pay a premium over in australia because its service is mighty good.
all my iPhones are swapped immediately upon diagnosis.
my MBP's SuperDrive has the exact problem like yours (dusty & will not burn).
made a genius bar appointment and the bloke deduced the problem and told me that it takes about 4 business days for a new SuperDrive to arrive.
so he asks me to take my MBP home first. two days later, a phone call came and was told no genius bar appointment is necessary.
popped in at 11am, loitered around in chadstone and watched a movie.
voilĂ ! done!
same to me..i like the Genius..
i got iphone from telco in australia and found out has a 1 dead pixel..feel not satisfy with it so i just make an appointment with them at apple store before end of my warranty...
reach there,explain what happen and they said no problem.just hang on for 5 minutes.after 5 minutes,they replaced the screen and i ready to go..