QUOTE(burdiespooler @ May 3 2011, 11:57 AM)
Bro,
Yangxi already said he informed the manufacturer regarding the rmvb playback and i believe we will get some fix soon.
He didn't blame hliang on converting as he said "seems", which is not confirmed. My problematic rmvb doesn't come from hliang, it is from another group but all with same problem here, the commercial make our player hanged. What i did is to play it via v3 hdpro+ or PC. If no alternate player, then convert it to other format (I try mkv and it works)
As i said, if V3 can watch, then use V3 while waiting for the fix. A lot of players out there still using v3 and we should be thankful we enjoy V4.
I don't fly to Melaka to see Yangxi for the fix, neither i fly to shenzhen to see datage to complaint about the rmvb. Flying to US for ECU is rich man thing, rich man should go for ac ryan (still have rmvb problem if it is v4), or other top brand using sigma chipset that have no rmvb playback problem at all (as it can't play it). What we use here is pm, sms, email and phone call. No airasia, no MAS.
Nothing is perfect, perfect thing doesn't existed. But things get improved. Just like what yangxi brought to us on firmware update.
But i cannot recall any US car sold like proton in Malaysia, maybe Hummer...
bro,
please read and understand what i am trying to say. yangxi said he will inform the manufacture after I asked him to find a fix, and not before, as he "SEEM" hliang rmvb got problem. well I am not going to argue about this.
second, like what i said from my previous thread, please read this,
"since V3 SDK can fix it, hence the blame(SEEM) to hliang rmvb convert problem can't be valid and i don't see any problem fixing it on V4," and yes V4 is still under beta mode, hence it's definitely will brings some problem till it get it final release.
third, the flying to US example is just to and example given to u which can't be apply to most of our daily life, and is the same goes to your statement
"I don't expect Yangxi to be software engineer at realtek or datage to resolve the playback problem but the fact is he already brought so many fix/improvement to us via firmware update. Just check on other brand that selling in the market, how often is firmware update?"
Who can we refer to if not yangxi to file our problem?? We only know yangxi and not the other engineer! What so ever problem for sure we will asked Yangxi for help, unless he is willing to let us have the direct person, and this might cause another chaos.
I do believe you do play online games, did u ever get any patch update/ balance update? Why there are patches? When demands arise, it becomes a need, hence an update is a necessity, this apply to each and every product outside, not only hdpro... Are you going to buy hdpro from yangxi if ge will just sell and go?
I believe this thread is created to help those is in need rather than self-defending it product.
I am not blaming no yangxi or anyone, but just to make thing clear, I do believe yangxi is giving a very good after sell support, but when problem arise we still needa voice it out, else how yangxi will know it?? Stress test and normal test is different, hence customer feedback plays a very important role to make your product success.