Hi,i'm new here.would like to know how to check condo green avenue bukit jalil has te coverage? Thanks

my streamyx and my phone line is seperate, n is 2 two different name
can i change current package to blockbuster??

now i using streamyx combo 110 with a riger modem now contract finish now i want sharing line thw tm blockbuster will give a dlink dsl2640b but with tm firmware can i upgrade to dlink official firmware
i wan ask better i upgrade to blobkbuster or buy a dlink 2640b router from shop

When will this promotion end ?

i also not sure...it is not stated in their website when it will be expired. I'm thinking to upgrade my normal 1mbps package to BB 4mbps oh...not sure worth or not coz my area no UNIFI coverage yet.

Any bro upgrade like my scenario before? Any installation or activation charge? Any hidden cost? Thanks.

Someone need to really edit the first page to clarify some doubtfully question.
Anyone had subscribe should give some opinion on it.
hidden cost , expired date and etc.

Hidden cost? I thought the FAQ is self-explanatory. Expired date? Do you mean the date of expiry of the contract?

The FAQ isn't enough to explain.I mean when the promotion end.And what if the contract ended next year ? revert back to original ? there is very less information about it.

Refering to the FAQ, the minimum subscription period to the Blockbuster Deal is 12 months. To my understanding, the term "minimum subscription period" means the minimum period that you have to subscribe to this Blockbuster Deal once you take up the package. Hence, you could subscribe >12 months according to the current deal as you wish. However, if you terminate this package within 12 months, you are required to pay RM350 penalty.

I'll call TM helpline tomorrow to confirm . I will update you + the 1st post if there are new info.

This post has been edited by Maestrol: Sep 3 2010, 10:23 AM

With the Basic 1mbps package I use my own Aztech router since I predominantly use *nix.

Can I also use my own router with this package?

Yes you can. I subscribe to 4mbps Blockbuster Deal and am using my own Prolink ADSL+ Modem & Linksys WRT54GL Router modded with Tomato Firmware. I think if you are just upgrading, you don't even have to change the settings of your existing modem. It's plug and play unless your existing settings are optimized only for 1mbps connection, e.g. QOS. However, I suggest you to let the streamyx installer setup your connection with the free wireless modem as:
1. They are more familiar with the free modem, not ours
2. This will ensure the free modem is not faulty

Thanks for your reply - greatly appreciated.

Whoa, now I am on the line with TM Support. After listening to adverts for 3 minutes, a lady CS picked up the phone. This is the reenactment of our conversation:

Me: Can I know the minimum subscription period for Blockbuster Deals?
CS: 2 years.

Me: Huh? 2 Years?
CS: Ya 2 years / 24 months.

Me: But the FAQ on the website stated 1 year
CS: Which website?

Me: TM website! (@%#&*@!)
CS: Oh. Let me check the system. Please hold on...

------9 more minutes of adverts-------

(This is so sienz. No wonder Lowyat members look for info in the forum rather than calling TM support themselves! Smart! My DECT phone shows 15 minutes calling time already!)

CS: Thank you for holding on the line!
Me: Ok. (You better give me smart answers @$%$#%$@)

CS: I have to reconfirm regarding the minimum subscription period. Initially, when we offer Blockbuster Package beginning of the year, the minimum subscription period is 12 months. However, when we changed the pricing of 2mbps (RM140 to RM130) and 4mbps (RM160 to RM140), the minimum subscription period is changed to 24 months.
Me: Huh?

CS: Please leave me your contact number and I will notify you after I confirm with the billing department.
Me: Ok. One more question: If we take up this Blockbuster Deal, after the minimum subscription period, are we still entitled to pay the same amount for the same deal?

CS: Yes
Me: Ok. Regarding this promotion, when will the promotion end.

CS: I am not too sure when the Blockbuster Deal Promotion will end, but I could tell you that the RM75 activation and installation fee-waive is just until December 2010.
Me: Thank you very much.

CS: Is there anything else that I could help you?
Me: You have been very helpful. That's all. Thank you!

This post has been edited by Maestrol: Sep 6 2010, 08:22 PM

Installed 4Mbps package yesterday. But the installer said that TM need 48 hours to "open the port" to 4Mbps. Now I'm capped at 2Mbps. Why is that TM need 48 hrs just to set me up? :

edit: When can i get the free DECT phone? I got my free Wifi modem already..

This post has been edited by coolmast3r: Sep 3 2010, 12:39 PM

Sometimes need to wait around 7 working days.

U can claim ur DECT phone at TMpoint with ur first month bill later.

Claim? Just bring my phone bill to TMpoint? I haven't got mine. My streamyx connection is activated since July 2010.

I see. So i just hav to wait for my bill to arrive.
Ok. Thanks. Now using the free Caller ID phone that I got from TM when registering for my TM Homeline.

sigh,my area only support till 1mbps

seems like my only option after this is Unifi

Thank you for the clarification.
Let say I wanted to revert back or downgrade after the contract over , is it possible ? Do I need to cancel the whole streamyx and reapply again ?
So you mean 2mb RM 130 min subscription is 2 years ? ,

Anyone here can confirm it ?

I received a call from TM support today. She confirmed to me that the minimum subscription period is 1 YEAR