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Streamyx Streamyx "BLOCKBUSTER DEALS", Update 25/3/10: 2Mb RM130, 4Mb RM140

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Maxieos
post May 23 2010, 06:54 PM

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Sorry newbie here

I wanted to ask , about the packages.

The packages means the phone rental RM 27 join with streamyx ?
If having a phone line register different owner with streamyx.Can it be join ?
Let say after the contract ended next year , I wanted to downgrade back to 512kb , so will they split back the phone register owner as before ?

Confuse with phone joining .Thank you nod.gif
Maxieos
post May 24 2010, 03:02 PM

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QUOTE(sjneow @ May 24 2010, 12:04 PM)
The phone line can be registered under a different name, the charge will be on streamyx bill and your phone bill every month will be RM 0.

never really done a downgrade so I cant answer your second question.
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So will they still sending the phone bill with rental charge RM 0 and a list of out going calls ?
Maxieos
post May 24 2010, 05:12 PM

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QUOTE(rainy~days @ May 24 2010, 04:35 PM)
hand phone calls still need to be listed for payment
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I still dont get , so how many bill I will get ?

1 from streamyx+rental+phone calls

or separate bill streamyx+rental = 1 bill phone local calls+handphone = another bill ?

So , what about outstation calls ? will it be same rates?
Maxieos
post May 30 2010, 11:13 PM

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QUOTE(Maxieos @ May 24 2010, 05:12 PM)
I still dont get , so how many bill I will get ?

1 from streamyx+rental+phone calls

or separate bill streamyx+rental = 1 bill phone local calls+handphone = another bill ?

So , what about outstation calls ? will it be same rates?
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Still no reply ? sad.gif anyone knows?
Maxieos
post Jun 26 2010, 06:50 PM

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Any due date for this blockbuster packages ? remember super deal promotion ended in 4 months.
Maxieos
post Aug 15 2010, 02:49 PM

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When will this promotion end ?
Maxieos
post Aug 18 2010, 03:01 PM

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QUOTE(ahcheap @ Aug 16 2010, 07:54 PM)
Zero entry until Dec 2010, but most probably will be extended.
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How you know ?
Maxieos
post Sep 1 2010, 02:16 PM

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When will this promotion end ?
Maxieos
post Sep 2 2010, 12:09 AM

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Someone need to really edit the first page to clarify some doubtfully question.
Anyone had subscribe should give some opinion on it.
hidden cost , expired date and etc.
Maxieos
post Sep 2 2010, 02:37 PM

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QUOTE(Maestrol @ Sep 2 2010, 12:57 AM)
Hidden cost? I thought the FAQ is self-explanatory. Expired date? Do you mean the date of expiry of the contract?
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The FAQ isn't enough to explain.I mean when the promotion end.And what if the contract ended next year ? revert back to original ? there is very less information about it.
Maxieos
post Sep 6 2010, 12:03 AM

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QUOTE(Maestrol @ Sep 3 2010, 12:31 PM)
Whoa, now I am on the line with TM Support. After listening to adverts for 3 minutes, a lady CS picked up the phone. This is the reenactment of our conversation:

Me: Can I know the minimum subscription period for Blockbuster Deals?
CS: 2 years.

Me: Huh? 2 Years?
CS: Ya 2 years / 24 months.

Me: But the FAQ on the website stated 1 year
CS: Which website?

Me: TM website! (@%#&*@!)
CS: Oh. Let me check the system. Please hold on...

------9 more minutes of adverts-------

(This is so sienz. No wonder Lowyat members look for info in the forum rather than calling TM support themselves! Smart! My DECT phone shows 15 minutes calling time already!)

CS: Thank you for holding on the line!
Me: Ok. (You better give me smart answers @$%$#%$@)

CS: I have to reconfirm regarding the minimum subscription period. Initially, when we offer Blockbuster Package beginning of the year, the minimum subscription period is 12 months. However, when we changed the pricing of 2mbps (RM140 to RM130) and 4mbps (RM160 to RM140), the minimum subscription period is changed to 24 months.
Me: Huh?

CS: Please leave me your contact number and I will notify you after I confirm with the billing department.
Me: Ok. One more question: If we take up this Blockbuster Deal, after the minimum subscription period, are we still entitled to pay the same amount for the same deal?

CS: Yes
Me: Ok. Regarding this promotion, when will the promotion end.

CS: I am not too sure when the Blockbuster Deal Promotion will end, but I could tell you that the RM75 activation and installation fee-waive is just until December 2010.
Me: Thank you very much.

CS: Is there anything else that I could help you?
Me: You have been very helpful. That's all. Thank you!
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notworthy.gif notworthy.gif notworthy.gif Thank you for the clarification.
Let say I wanted to revert back or downgrade after the contract over , is it possible ? Do I need to cancel the whole streamyx and reapply again ?
So you mean 2mb RM 130 min subscription is 2 years ? ,

Anyone here can confirm it ?
Maxieos
post Sep 7 2010, 04:25 PM

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QUOTE(Maestrol @ Sep 6 2010, 08:20 PM)
I received a call from TM support today. She confirmed to me that the minimum subscription period is 1 YEAR
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???? unsure.gif so 4mb 1 year contract ?
Maxieos
post Sep 13 2010, 10:29 PM

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So , what kind of ip address do you get ? premium ?
Let say if , subscribe for 2 mb next month wanted to upgrade , will there be any extra charge ?or do they allow it ? what about the contract date base on ?
Maxieos
post Sep 26 2010, 01:26 AM

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QUOTE(fromktn @ Sep 23 2010, 12:10 AM)
for a 2mbps user how many they will capped for example 1mbps will capped to 1.5mbps for 2mbps will they capped to 2.5mbps or only about 1.5 to 2.0mbps
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I also wanted to ask this question
Maxieos
post Oct 2 2010, 12:57 AM

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Did anyone ask for 3072kb capping ? 3mb ?
Maxieos
post Oct 4 2010, 08:26 PM

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No updates ?can request for higher cap ?
Maxieos
post Nov 12 2010, 05:00 PM

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I wanted to know , which packages will they change the streamyx port ? which packages ?
Maxieos
post Nov 13 2010, 01:44 AM

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QUOTE(Maestrol @ Nov 13 2010, 12:51 AM)
IMO, 2mbps and 4mbps require different ports (from 1mbps) as these speeds require confirmation from Streamyx Installer on-site before the green light is given. Furthermore, I have a friend who wanted to upgrade from 1mbps to 2/4mbps but was denied as TMPoint told him no port was available.
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QUOTE(zblc @ Nov 13 2010, 01:00 AM)
30 oct, went to upgrade frm basic 512k to BB deal 1mb on
counter staff told me within 3 days will streamyx installer will call to come house to install to 1 mb (why not just cap to 1 my directly??as i'm not upgrading to 4mb that they need to check my line)
waited no one called
6 oct.  Called tm helpline(100) and get the streamyx installer hp number 019 353xxxx for appointment. called him at least 3 times onli can get and told him there someone at hm n can come anytime.
9 oct. streamyx installer promise come but fly air plane....(without informing)
10 oct streamyx installer come fly air plane again (called him again n comfirm come by next day)
11 oct . came ....log in to sams.tm.net.my and the 1 mb been activated, his job is dome after log in to activate it.....speed unchanged and said need wait 24 hour n left
12 oct . aft 24 hours called tm helpline(100) and say she have informed my problem to the streamyx installer as there are 14days warranty frm the installer....(what warranty was that???i just wanted to capped at the right speed that all)simple as that
after calling again twice to streamyx installer he manage come 1 hour later.....does his mojo which basicly just calling to this number 1800 88 4767 asking to cap at higher to 2mb. and yet nothing changed....before the installer left...it came out with the excuse that it was my phone line problem n need to be rewired (retarded excuse) n if still cannot need to downgrade at tmpoint.....
FINALLY......after calling again to helpline and a smart courteous gentlemen able to solved my problem making some capping to the right speed and setting and can check my modem activity log. And now i got 1mb speed
conclusion, if u wan thing solved , called up helpline and make a report and solved the problem, rather than depending on the so called installer...sigh.........
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Thanks a lot for the information , if upgrading 512k to 1mb means I dont need to change port right ? any other user confirm this ?
Hi , zblc , so your streamyx speed using 1mb using the same port ?. And you had asked to cap at higher to 2mb , does it run higher than 99kb on your streamyx speed test ?
Thank you nod.gif

This post has been edited by Maxieos: Nov 13 2010, 01:45 AM
Maxieos
post Nov 16 2010, 02:41 PM

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QUOTE(Maxieos @ Nov 13 2010, 01:44 AM)
Thanks a lot for the information , if upgrading 512k to 1mb means I dont need to change port right ? any other user confirm this ?
Hi , zblc , so streamyx speed using 1mb using the same port ?. And you had asked to cap at higher to 2mb , does it run higher than 99kb on your streamyx speed test ?
Thank you  nod.gif
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Anyone knows ? sad.gif
Maxieos
post Nov 26 2010, 04:13 PM

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Anyone can teach me which section I need to fill the application form ?


Added on November 26, 2010, 4:15 pmThe application from from 1b to section 7 , super long piece of paper , not sure how to fill.
Having a fix line phone

This post has been edited by Maxieos: Nov 26 2010, 04:15 PM

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