yups..i can vouch for that...it took them (Mucro Asia) a few days sometime a week, to respond to my emails.. unlike Mr Ken from Gentech Pc, he responded to my emails a.s.a.p...

well, i can just say, too bad for them...lost several customers already....heehehehe...all goes to Gentech Pc I think...kekekekeke..I did...kekekeke  

That's why I chose to use a freight forwarding service (Comgateway.com) they use DHL. No need to worry much about custom checks, and confirmed it'll be delivered directly to my door steps..hehehe (a few of my frens bought laptops from US through Comgateway...no problems so far..)

hehehe..I bought at Gentech Pc.. G73JH-A1 = usd1625.65 (including bank processing fee, etc2) then had it shipped to Comgateway (US ground shipping is free) quite fast also...within 3 days Comgateway received my package, and then I had it shipped to me via DHL at a cost of usd100.27 (including insurance, etc2)...the problem was, i was late..the package and notification was given to me on Thursday, but i was sooo busy, i only open the mail on Friday, had all the payments done on friday, but had to wait till monday for it to process...had i done it on thursday, my package would had been on it's way by now....huhuhuhuhuhuhu... A few of my frens suggested to me this freight forwarding company.. (comgateway.com) they all bought their laptops through this company, no problems so far.. one fren even regularly shop in Amazon through comgateway. hehehe

nope..it's not confusing actually...If you go to www.comgateway.com website, there is a column for [I WANT TO SHOP AT:]  where you enter Gentech Pc web address, and a new tab will open....u make your selection, etc2... enter the US address given by comgateway (for shipping)...once order number is given by Gentech Pc, you just entered the Order number in the given page (opened with the new tab)....and voila! ur done... Comgateway will also give u a Transaction number for your reference...once the package is received, they(comgateway) will notify by email, they will also suggest IF a repacking is possible (because DHL charge by volumetric weight OR actual weight, which one is higher)

So, they will have the ALL the package details from Gentech Pc.and once received, will process it accordingly.

If you can just go through the web page, you can find it quite simple actually.

The confusing part for me initially was calculating the Volumetric Weight and shipping charges..hehehe but it's all clear now...their Customer Service is also good and helpful, and most importantly respond quickly.

@Kaizoku

Thank a billion for your explaination, i really appreciate it....

@Jeffrey1987

Im really poisoned by the wireless Roccat Pyra, how long is the battery life? want to more about it, about the design being small i dont mind actually, but in terms of battery longevity i do care much..

thanks for the info, anyway nevertheless i will be trying it once it reach malaysian shore.

Wow, I'm sure glad that I asked that question here! Thanks a lot to Kaizoku and Jeffrey and psjjl for their replies =), learnt a lot by just reading their posts lol.

In a nutshell, Mucro have bad customer service and even though you'll have to do a bit more to get your laptop from elsewhere, it's well worth the effort =).

can any1 provide me with the current market price of this laptop?planning to get a high spec laptop arnd this year end

thanks

how bout the warranty?does it apply here?

Kaizoku,

1. Could you give the breakdown for the shipping charges of USD 100.27?
2. Was it volumetric or weight based?
3. What was the weight of the package from Gentech?
4. Did Comgateway repackage it to reduce the shipping cost?

Thanks mate. This method sounds so much better since I won't need to roll the customs dice...

P.S. to all the G73 owners... Is it worth to get the IC Diamond thermal paste upgrade...? And did anyone buy the car charger? If yes does it work well?

heheh.. me noob with the questions... 

guys..i wanna ask..watz the total price inclusive shipping to malaysia if i buy the a2 version from gentech?

i check from mucro asia itz only rm5k + rm200+ to ship here if im not wrong?

heck with this killing price im gonna get 2 of it XD

jz check..most of em got their a2 version at rm5.5k..guess mucro wud be cheaper

yea..problem lies at their stock ..

wid 500 xtra..i dn mind the wait..but then 1-2weeks of waitin can be troublesome..maybe wanna follow one of the forumer idea...use comgateway XD

nt to forget the time..if im not wrong..DHL takes 1-5 days right?

ahh..either way can be a bummer..wonder if using comgateway would be faster..bt then agen..double transaction can be really troublesome..crap ==

It took 3 days for my package to reach Comgateway from Gentech Pc (once payments were comfirmed)

DHL gave an estimation of 7 days. But we'll see when it'll arrived..