Hi Bro, I suggest you send it straight to their Service Centre to inquire. They will be able to provide you on the spot estimated charges. If you are a CPS member, then there will not be any service charges.

*if item still under warranty, then free
*also note to register your item @ canon.com.my you might get additional warranty.

Thanks bro for the advice. I already sent it to Canon service center in Peremba Square, Subang. The charge was RM279 to replace the whole body of my Canon 550D which I think is acceptable. Next time I will be EXTRA careful in handling the camera to avoid any accidental damage.

Tq.

Hi Bro,

Just a bit curious, the RM 279 is for Parts only right and is not inclusive of the service charge?

Reason why I asked is because, since 550D is a new camera, the service charge should be lifted.

Not sure.. the Canon personnels only told us RM279 as the total charge. She never mentioned about any service charge. Hopefully there isn't any..

hi, i got 18-55 kit lens error 01. how much to fix it? it's no warranty ady. thanks.

Hi Bro,

From what I know, error 01 is because the lens and body lost contact. Does the body shows the same error message with other lens? If not then it could be that your lens contact point is dirty. If yes, then the body contact point is dirty.

From my experience as a computer techie, you can try using alcohol with cotton bud and clean the contact points.

p/s: Do this at your own risk. Please do it carefully & do not spill any alcohol in the body or lens.

You can call canon and inquire the pricing, better yet bring the item there for them to check. They will quote you an estimate price. If you decide not to do, then there will be no charges.

I'm thinking to send my no-warranty 50mm for calibration and cleaning.

Will bring along with my 7D (still under warranty) body and think they will need it.

I will update here to see what is the response from the Canon. (btw, i will send to Canon Collection Center)

Hi Bro,

I heard for CCC it will take a few weeks longer as they normally send in by batch. If you can wait, then its fine. If not I suggest you send to premba, it's way faster

Great idea, please do share with us the detail charges (if any, that is)

This post has been edited by celicaizpower: Jan 5 2011, 11:58 AM

I think that too..

I seach Canon Malaysia website, they have a Service Center in Time Square.. will head over there this friday.

ah yeah. it didnt happen with other lens. i bought other lens d.
alcohol? how to find alcohol i'm malay dunno how to buy d (nerd)
anyway, is there any other option?

Hi Bro,

Alcohol as in 100% Pure Alcohol, the Electrical Cleaner that comes in Yellow color cap and normally can get from any electrical shop. Not the Alcohol like JD, Chivas and ...

Try asking Alcohol for cassette head cleaner.

Another way is to use cotton bud and rub on the copper point on the back of the lens. however with added alcohol it will have a better cleaning properties. Thus giving you a higher chance of better cleaning.

Alternatively, you can send to Canon

Aku pun melayu daaa...

hey guys I'm wondering if bringing in the body or lens to service would affect the sharpness or anything after servicing? I heard people complaining about the sharpness after servicing the lens.

I'm thinking of servicing my 50D(somehow the picture is not that sharp even if I was using a tripod) and tamron 17-50 vc(there's dust in it)

the service centre not open on Saturdays? o_O

Hi Bro,

By right it would be better, the sharpness of the picture is also determine by the lens. I suggest you send your lens for servicing cause it's rare that the sharpness is due to the body.

Do let me know which one still has warranty.

Hi Bro,

below is the info you looking for: (yeah they are not open on Saturdays

CORPORATE HEAD OFFICE, SHOWROOM & SERVICE CENTRE
Block D, Peremba Square, Saujana Resort, Section U2,
40150 Shah Alam, Selangor.
Tel: 603-7844 6000, 603-7845 0055
Fax: 603-7845 0505
E-mail: helpdesk@cmm.canon.com.my
Office operating hours: 8.30am - 5.30pm.

Please take note:
Our Customer Care Center(Collection Counter) located at our Head Office in Peremba Square, Saujana Resort, operates from 8.30am - 7.30pm (Monday - Friday). While our Customer Care Center (Collection Counter) at Canon’s Branch Offices operates from 8.30am - 6.00pm (Monday - Friday).

Hey there isn't any warranty left if I'm not mistaken and I bought the body and lens when I was in Australia so I highly doubt the warranty work in Malaysia

Which is the best canon service center for service? As well as tamron

Thank you

Hi Bro,

For canon, it is best if you can send to canon premba. I am not saying that they are the best, but they are the manufacturer.

For others, I recommend you send to YL as they are amongst the cheapest for camera or lens servicing.

http://www.ylcamera.com.my/

hey, this is a rather old post but I too had the same problem with my 300D, the grip melted and became sticky, and when I touched it my hand turned black.. but I read online on people fixing these problems by putting whiskey or any alcoholic thingy on a piece of cloth and rub over the melted part.

so I put red wine on a piece of cloth and rubbed over the melted part, and somehow it helped remove the melted rubber part, and now it looks like brand new... surprising that it worked

they just quote me RM200 for complete service of sensor, mirror, and external cleaning.

hi guys.. i have 17-85 lens that need a serious repair..
the lens got knocked hard and now a bit bengkok.
is there any service centre that is easily accessible by train?? (komuter, lrt etc)

other than the shah alam one..
sorry not familiar with the area

Hi Bro,

Basically you can send it to any Canon certified dealer. Easiest are in Mid Valley. However it will take an additional 2 weeks on top of the time it takes Canon to fix it since they will still send it back to Premba.