Hi Guys,

I find a lot of threads stating their DSLR got issue, lens got fungus, CCD problem but out of all non stated how much they had to pay to get it fixed.

So the reason for this thread is for you (if you want) to share the prices that you had to pay to "fix" your camera & lenses, so that newbies like me will have a rough idea how much will it cost to do something.

I've e-mail to canon today to ask them about their Service pricing below is the info that I managed to get.


Service Centre:
Canon Customer Care Centre
Block D, Peremba Square, Saujana Resort, Section U2,
40150 Shah Alam, Selangor.
Tel: 603-7844 6000, 603-7845 0055
Fax: 603-7845 0505
E-mail: helpdesk@cmm.canon.com.my

Operating hours:
Open Mondays to Fridays from 8.30am to 7.30pm
(closed on public holidays)

Map:
Location Map

Service Duration:
The official service duration for cameras and lenses is 5 working days, though this can go up dramatically if spare parts need to be ordered.

Basic DSLR Servicing:
1.> Cleaning
2.> Testing
3.> Calibration
4.> Fungus Removal

Service Charge:
RM 120 (This charge does not include the cost of spare parts, if any is required)
Minimum charge of RM 30 if a customer cancels servicing.

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Added on February 17, 2010, 5:53 pmI did sent them another e-mail asking either the charging is per item or per visit since normally Service Charge is for per visit & not per item charge.

I will keep you all posted on the update.

This post has been edited by celicaizpower: Feb 18 2010, 09:48 AM

I've sent my lense for repair once(fungus) and it cost me RM120 but the shopkeeper told me they have their own
"specialist". hmm

This post has been edited by leetplayer: Feb 17 2010, 07:11 PM

I know that we can self repair the lenses, but if something went wrong.. then aiyaaa...

here is a link from a fellow forumer that clean his own lens: Vincent Pang Web For Lens Cleaning

I also heard that some shop in Pudu Plaza charge cheap.. but dunno how much.. planning to go there in 2 weeks to survey.

This post has been edited by celicaizpower: Feb 17 2010, 07:48 PM

I suggest you to send ur item in for inspection and get an official quotation. They do not charge anything if you choose not to service it. I send a couple of my lenses in b4 (some were friend lenses cause i got CPS), and none of it got charged when i choose not to service them because it require to change the entire element instead of just cleaning most of the time.

Try this shop at Mutiara Complex, next to Digi Colour. It's call Cheah Camera Repair or something like that.

Hi Vincent,

Yup, if you are a *CPS member than it will be free, but sadly I am not a CPS member cause I don't own 2 x L series lenses.

Thanks for recommending a shop I will try your recommended shop & survey how much they charge.

p/s: Superb guide on how to clean lenses , sadly I cant find that hole in my lens in order to open it

*CPS = Canon Professional Services

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Added on February 18, 2010, 2:26 pmI got update for you guys from Canon.

Apparently the charges are as such.

1 item (body or lens) = RM120.

So for my full set of the below. The Charges will be RM 600.

1.> Canon EOS 30D Body
2.> Canon EF-S 18-55mm f/3.5-5.6 II
3.> Canon EF 28-80mm f/3.5-5.6 II
4.> Canon EF 50mm f/1.8 II
5.> Canon EF 90-300mm f/4.5-5.6

(1 body = RM120) + (4 lens x 120 = RM480) = RM 600.

P/s: Need to find alternative shop. RM 600.. better I just buy new lens.

This post has been edited by celicaizpower: Feb 18 2010, 02:44 PM

all ur lenses got fungus ? well RM 600 for all of those i think it's cheap. You better get it fixed b4 it eat into the glass, then u need to change the elements

only 2 of my lenses got fungus & the other 1 got 1 thing right in the middle but the fungus and the thing are not disturbing the picture quality.

So it's kinda ok but bothering me in way.

RM 120 for a lens servicing is out of my budget further more my wife is pregnant.

so I'm trying to find an alternative shop which can fix it way less than canon. I know they are good but money is a concern. Worst comes to worst I just repair 1 item per month... slowly lah.. at least wont suffer that bad

I heard before in one of the forums that by keeping your stuffs in a DRY box for sometime it will kill the fungus, any idea is this true? if yes then I dont mind spending to buy a dry box.

does anyone here know canon service center around malacca

the auto focus mode for my 18-55mm has malfuctioned...but still can be use if i turn it to manual focus...it just that, quite irritating for me to capture candid shot (if you know what i mean )

i did asked at a camera shop once...the salesman said the sensor kaput edi...errr i'm not sure lol

FYI the body of my camera is fine because i've tested with my 50mm 1.8II...the auto focus works!

melaka raya there, and they will send to KL for service also, need wait sometime

Buy at least semi pro body and L lens.... join to be CPS member. It's worth it in a long run

If I just want to calibrate my 24-70 and 450D, if 120x2 means I've got to pay rm240?
If under warranty? Still the same?

This post has been edited by Xannava: Feb 20 2010, 01:05 AM

Never paid for servicing or cleaning. Benefits of CPS membership. Only pay for parts.

TIP : Just find CPS member to help you send it in. I send in a lot of shit to Canon that isn't mine for all the free servicing.

does this centre service a malfunction camera like canon g9 too?

If still underwarranty than it is free if not the charge of RM 120 applies per lens. Canon Service Centre (CSC) will aslo perform cleaning, fungus removal & ... + calibration to your lenses so that you lenses are in good condition when they return back to you.

Can tumpang your CPS license ar? really wanna save money here... perhaps can upah you abit PM if interested.

Yup, I believe this service centre is meant for all canon products.

What if my lens is under warranty and my body isn't, still charge rm 120? Cause wanna calibrate lens need to calibrate with body right?

This post has been edited by Xannava: Feb 20 2010, 03:07 PM

good question.. i'm not sure about this part... but what I can confirm is that your lens will be free and they will only charge RM 120 for the body.

Hmm I'm wondering... If my body is still under warranty, will they charge for sensor cleaning?

sensor cleaning? you can do your self but you need to buy the equipment. if you send to some shops they will only charge RM60 for nikon and about there also for canon.

but if you plan to full service your body. then it is always better to send to canon. at least it you know they are reliable.

for lense calibration its free if the lens in under warranty, and no need to send in the body.(from my experience)

But doesn't calibration involve the body as well? If not, what's the lens gonna calibrate with? Don't they need a body so they can perfect the lens for that one body? @_@ I'm thinking of sending my 30D in for a service (shutter button hard to press, no warranty), and my 70-200 f4L (got warranty). Might as well send in for calibration and cleaning right? My lens has a tiny speck of dust right in the middle of the lens, INSIDE..can't clean it myself >.<