Sent in my 40D + BG-E2n for repairs on Tuesday. BG-E2n's shutter button wasn't working cause of the contacts on the grip and the camera. At the same time also sent in my 70-200L for calibration since it was back focusing a little. Then I thought, why the heck not and asked them to clean my VF and sensor too. One shot do everything

Got the quote today and it costs RM100 to repair it. Calibration and cleaning all free. Should be ready to collect next week Monday or Tuesday

BTW, all my gears are not under warranty anymore. But I am a CPS member tho.

This post has been edited by pengster: Apr 16 2010, 08:00 PM

Do the repair normal digital camera?
i got powershot a550, dropped while lens extended.
now the lens cant extend anymore, got stuck midway and got motorised sound.

Hi Momusu,

Yep, they should... they are canon service center by the way..

cost more than the lens itself ?

I posted in another thread which was closed. I have a Canon 300D where the rubber parts (grip and viewfinder area) sort of ... melted or something ( i kept the camera in a dry area with those moisture absorbing stuff). Can it be repaired? My hands turn black after touching those parts, since viewfinder also have same problem, i had a square black mark on my eye without realising it. How much would it cost to change all the rubberized areas?

I think should be able to replace the rubber but not too sure how much it will cost.

I got dust in viewfinder..wonder how much they'll charge for that..plus courier...

i was quoted RM 85 to replace my 430EX II's diffuser + other repair works.

problem of the flash
1. diffuser broke
2. flash cannot fire from body (can fire if triggered by Phottix though)

Hi Guys,

Let me clarify again from what I know.

The standard service charge is RM 120 for any services without parts involved. Thus meaning it is RM 120 + Parts = Total Charge.

*Please note that the above does not apply to CPS members (canon professional services)

I think (/assume) for CPS members there is no service charge. only parts charges.

This is based on my e-mail to canon previously.

I bought my lens at US and used about 1+ year...recently seeing dusty on the 17-55mm and some sort like a crack-line on my 10-22mm...sent both to Penang Canon Marketing for cleaning and fixing the crack-line...

Just got back my lens within 1 week and no more crack line and very clean lens now..hehe..and its foc.

Image below shows the crack line...

uik.... amazing... you CPS ar? or you guy buy 3 years international warranty? or you plainly lucky?

I believe is just plain lucky as i did not provide any documents such like warranty card or receipt...

can the service center fix scratches coming from the bottom of the camera and replace the peeling off serial number stickers that is located at the bottom of the camera?

Thanks

let me clarify again from what i have read in the forum.

It seems like you are the only one that is being slapped with the RM120 service charge. None other has it.

It's clearly written on the CPS card that CPS members are entitled to 20% discount on service charge.

I have gone to Canon for so many times, never had them ask me for service charge. Send in 40D for cleaning (out of warranty). Send in my 24-105mm for cleaning and calibration. Send in 50mm f1.8 for gear strip problem. Send in 70-200 for checking. Never got charged. I cancelled my 70-200 and 50mm service because i don't think its worth it. Got back my lens without charges.

My colleague send all his lenses in for cleaning and calibration and didn't get charged. And no he did not show them his CPS card. His CPS card he got it when he owns the 10D. He send in his 40D.

Wah now CPS requirement is 2 bodies n 3 Ls. Mati lar for mere mortals to get the card.

that one for Euro is it?

Malaysia still 1 pro body + 2 L lenses

http://www.canon.com.my/section/customercare/proservice.jsp

better get it first before they upgrade to 2 body + 3 L lenses

Hi Vincent,

Yup, apparently that is what I observed too from others who replied in this thread. I really wonder why they say like that when I called and e-mailed them.

I think it is better to just bring the item there and see what they say.

Thanks for the feedback bro

until now u hasn't send in??? aiyo, then all this talk only no action?

Hahahah so far I just send my 50mm for cleaning which is still under warranty. So I manage to get it for free. But it makes me wonder really how does a living creature manage to go into the lens... amazing.

I got exactly the same problem too.. anyone else has experienced this? I am sure its not covered under warranty. I just want to know how much Canon charge for it.