On 7 Feb bought viewsonic projector from him for RM2.8k

On 10 Feb ask him if he posted already. he said in 2-3 working days. then ask again why so late when clearly advertise 24 hour delivery. he said no stock and need to wait 2-3 working days.

On 13 Feb pm me in lelong said item sold out and unavailabe. so i ask for a refund. i pm, whatsapp him for a refund after got the pm on 6.39pm.

On 14 Feb i whatapp on the morning, afternoon and evening and he didnt even bother reply a single word. that night i saw him online on whatapp and give a lengthy complain and he didnt even bother to reply.

After tht im super pissed and threaten to leave bad rating, report to lelong admin, report to tribunal, report to MCMC and SOCIAL MEDIA VIRAL.
5 min later he reply said sorry and 1 min later got full refund.

CONCLUSION : GOOD TO DEAL IF HE GOT STOCK BUT A HASSLE TO DEAL IF HE GOT NO STOCK
CONCLUSION ALSO : NEVER BUY FROM HIM AGAIN.

This post has been edited by hasanisntfear: Feb 15 2017, 12:56 AM

You contacted this number? 012-8222274

May I know all you delay paid items claim back? Tq

Guess I'm not going to buy anything from castleIT
Its true it took forever to reply with just simple question about a stock.

Friday 9/06/2017
I just make payment to him for Radean Fury on Friday morning.
He PM me throught lelong on afternoon that he got no stock and ask me if i want t swap for another card. so i ask if he got another gpu .
he reply me gpu that he got stock without price.i ask price he go silence.
i PM him again for MSI R9 380 and how much price and if he can give me for below RM 700 i would like to order 2 of it.He reply and said will arrange R9 380 and will contact me ASAP.than he go silence

Saturday 10/06/2017
I PM him again to confirm that he should give me 2x MSIR9 380 to replace 1 R9 Fury as price diffrence is double.
He reply to me if i ok with ASUS r380. again change from MSI to ASUS. I ask for price.there he go silence whole day. I PM him again said i want full refund.Until now no reply.what a nightmare to wait for his reply.

This post has been edited by peja5081: Jun 10 2017, 09:29 PM

I'm about to buy some stuff from them.. but after seeing all this feedback, im quite hesitate. i also checked their lelong page and they seems to be slow in replying message.. some took a full week to reply, LOL !

Planning to buy some parts from them but after reading all the comments and feedback in this thread...i think have to find another alternative seller...

I'm in the process to RMA my motherboard that was bought from them.
Hopefully will go smooth.

Apparently they have been ignoring my attemp to RMA my motherboard.

Filled in their RMA/Warranty form 2 days ago, and they still haven't contact me. Send an email to inform them about the RMA/Warranty form that I filled in before, and still they haven't reach me.

Sigh...

Have you tried to call them? What did they said

Not yet.
I send then a message through fb messenger yesterday, waiting their reply.
I just want to ask them first do I need to send just the motherboard or including
all other things that came with the box (driver cd, booklet/manual, sata cable etc).

After that I just want to proceed like instructed in this link
https://www.facebook.com/notes/castle-it-on...62543740479857/

yes thats his number.

Was going to buy from him till I came across the thread. Its true, it takes near damn forever for him to reply a simple enquiry, but quick to give banking details.

Accidentally bought from them again. Paid on Sunday, still no update until today
PM's are not replied at all

Completely forgot about them when I'm making the payment

This post has been edited by sHawTY: Aug 2 2017, 04:31 PM

A day after filing a complaint to Lelong, they reply so fast and they blame the delay to be from the supplier
Suddenly so attentive kept PM me again and again

Graphic card came with broken fan mounts as they didn't bother to pack the item with a bubble wrapper

Seriously never buying from them again

Buyers beware

This company really suck,I'm think they don't wanna do business already, WhatsApp always online but never reply u.Claim warranty always many late and got problem, NEVER NEVER NEVER BOUGHT FROM THEM AGAINS

This post has been edited by cheehan: Aug 16 2017, 08:49 PM

Currently having bad experience with CastleIT too.
Asked in lelong.com if stock available? (2 items), they said yes got stock.
Then proceed to make order and paid.

Got tracking number after 1 and a half day.
A day after that, got a message from them saying that they sent only 1 item.
The other one got no stock.
And the listing for the "no stock" item is still there showing 9998 left.

checked all the feedbacks from their buyer, and see Bad Ratings (64).
A lot of similar "no stock but still list" victims.


Now I'm worry about my motherboard that I sent them 6 weeks ago (RMA).

always check review before decide .

Finally received the last item.
I hope they improve their service.


... but still no news about my rma motherboard, now almost 2 month.

Got my motherboard.
Damn gigabyte, repaired mys ass.
The problem still there, still faulty motherboard.
The only thing they did was downgrade bios, thats it.