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 Castle IT online Store, at www.lelong.com.my can be trusted?

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salimbest83
post Dec 16 2015, 09:27 AM

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thanks for heads up.
will try him
xperiaVuser
post Dec 16 2015, 02:03 PM

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This post has been edited by xperiaVuser: Jan 31 2016, 12:01 AM
hypnokey
post Dec 16 2015, 05:08 PM

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QUOTE(xperiaVuser @ Dec 16 2015, 02:03 PM)
I think he's still trustworthy but lately his response is really slow, don't know if he's really busy or short staffed. Bought many parts from him before but I've moved on to other sellers on lelong.
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He did replied to my whatsapp today. Exchange some message with him and then he's gone. Haven't finish the conversation yet. Probably need to wait for tomorrow for another response. Any calls wont be answered.

In terms on trustworthy, he is a trustworthy seller. But make sure your item is available (by asking first) before making any order.
hypnokey
post Dec 16 2015, 05:09 PM

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QUOTE(xperiaVuser @ Dec 16 2015, 02:03 PM)
I think he's still trustworthy but lately his response is really slow, don't know if he's really busy or short staffed. Bought many parts from him before but I've moved on to other sellers on lelong.
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Any other recommended seller from lelong to buy PC stuff?
androidfans
post Dec 16 2015, 06:09 PM

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Why must buy from lelong, lots of place got sell, lol
hypnokey
post Dec 16 2015, 06:19 PM

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QUOTE(androidfans @ Dec 16 2015, 06:09 PM)
Why must buy from lelong, lots of place got sell, lol
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easier process and familiar with the interface. Easier to find trusted seller. biggrin.gif I do search other places too.
Kazona
post Dec 30 2015, 03:57 PM

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QUOTE(hypnokey @ Dec 16 2015, 06:19 PM)
easier process and familiar with the interface. Easier to find trusted seller. biggrin.gif I do search other places too.
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for PC, this kind of expensive stuff, i normally buy from stores. To make sure the quality and experience it first. Only cheap things are from online. biggrin.gif


shirogawawa
post Jan 28 2016, 01:35 AM

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Lousy seller
DesertGoon
post Jan 31 2016, 04:18 PM

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QUOTE(shirogawawa @ Jan 28 2016, 01:35 AM)
Lousy seller
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Do you mind to elaborate...? brows.gif
shirogawawa
post Jan 31 2016, 09:56 PM

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QUOTE(DesertGoon @ Jan 31 2016, 04:18 PM)
Do you mind to elaborate...?  brows.gif
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Text him inquiry took forever to reply or get back
socratesman
post Feb 4 2016, 08:15 AM

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I think they're a 1 or 2 man show. Always busy

Bought minor items twice, both times they didn't include receipt . but delivery is fast
stephen.alvin
post Feb 23 2016, 10:12 AM

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QUOTE(Kazona @ Dec 30 2015, 03:57 PM)
for PC, this kind of expensive stuff, i normally buy from stores. To make sure the quality and experience it first. Only cheap things are from online.  biggrin.gif
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Well this implies if ur wanted item is available in the shop. Other ppl would like specific item or brand they don't usually go OK when the shop saya they don't have this and wana promoto THIS other stuff. Usually online shop sell more variety compare to retail shop, retail shop only sell common ppl like brand and what they think will at least sell fast so can make money faster......
shirogawawa
post Feb 24 2016, 11:21 AM

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QUOTE(stephen.alvin @ Feb 23 2016, 10:12 AM)
Well this implies if ur wanted item is available in the shop. Other ppl would like specific item or brand they don't usually go OK when the shop saya they don't have this and wana promoto THIS other stuff. Usually online shop sell more variety compare to retail shop, retail shop only sell common ppl like brand and what they think will at least sell fast so can make money faster......
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Nowadays online shop price not much cheap compared with retail shop in low yat
Verticalclutch
post Feb 24 2016, 09:46 PM

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Buying things from Lowyat plaza just pisses me off. Irritating sales people.
stephen.alvin
post Feb 24 2016, 09:57 PM

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Agree!!....when u smile they smile when u don't buy they give u the middle finger. Now lowyat not like those days, now like pasar ikan masin. Cramp place to walk and very noisy.
stephen.alvin
post Feb 24 2016, 10:10 PM

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QUOTE(shirogawawa @ Feb 24 2016, 11:21 AM)
Nowadays online shop price not much cheap compared with retail shop in low yat
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I did not say that its cheap im just stating that the variety of product that online shop carry is more compare to normal shop. But still yes online is still cheaper then retail u just need to look for the cheaper bargain, i just bought a graphic card msi gtx970 gaming for rm1300 online new....u go to shop and asked them how much...u will be shocked.
shirogawawa
post Feb 24 2016, 10:16 PM

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QUOTE(stephen.alvin @ Feb 24 2016, 10:10 PM)
I did not say that its cheap im just stating that the variety of product that online shop carry is more compare to normal shop. But still yes online is still cheaper then retail u just need to look for the cheaper bargain, i just bought a graphic card msi gtx970 gaming for rm1300 online new....u go to shop and asked them how much...u will be shocked.
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Lowyat plaza shop also can get same price, claim warranty more easy
keu
post Mar 1 2016, 01:56 PM

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QUOTE(shirogawawa @ Feb 24 2016, 10:16 PM)
Lowyat plaza shop also can get same price, claim warranty more easy
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I paid 2.7k for a Dell desktop from Castle IT. Received the item without RAM inside. Complaint to this Wong at Castle IT. From the time I paid until after 1 month, still no solution. The desktop still cannot work without RAM.

He only ask you to email or whatapps, he never pick up the phone call. And his reply is slow, and in email he keep say wait for next week when I ask when can solve the issue.


shirogawawa
post Mar 1 2016, 05:06 PM

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QUOTE(keu @ Mar 1 2016, 01:56 PM)
I paid 2.7k for a Dell desktop from Castle IT. Received the item without RAM inside. Complaint to this Wong at Castle IT. From the time I paid until after 1 month, still no solution. The desktop still cannot work without RAM.

He only ask you to email or whatapps, he never pick up the phone call. And his reply is slow, and in email he keep say wait for next week when I ask when can solve the issue.
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That's why, I prefer cod or shop if buy whole set, at least can test on the spot, now aday online seller price not far from based seller, I willing pay few more bucks rather then headache

This post has been edited by shirogawawa: Mar 1 2016, 05:07 PM
stephen.alvin
post Apr 4 2016, 08:43 PM

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umm online is bestbu buy 1 item don't ever buy so many mix stuff. They might miss place. What I usually do is buy 1 and then buy another one so I have lots of item separate buy. If u don't know how to setup and configure ur own PC preferred to go to the shop locally, don't ever buy online accept From DELL or hp or Lenovo. I have bought hundreds of PC from them and all arrived exactly and rma is a breeze.

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