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Streamyx StreamyxCoolUniPack, Read post #1 before you ask anything

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mengsuan
post Mar 1 2010, 12:39 AM

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Enough bandwidth to join game and for personal use.
mengsuan
post Mar 1 2010, 06:55 PM

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My registration is still of no records. Went to tmpoint and spend 3hr+ waiting.
Been waiting since middle of January to get the package done.

This post has been edited by mengsuan: Mar 1 2010, 06:56 PM
mengsuan
post Mar 1 2010, 09:24 PM

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No. You can have 2 homeline and 2 streamyx in a house though. Take it this way, a streamyx account must pair with its own homeline.

This post has been edited by mengsuan: Mar 1 2010, 09:24 PM
mengsuan
post Mar 1 2010, 10:25 PM

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If current streamyx belongs to a eligible university student, no need terminate. Immediate upgrade, no hassle, no waiting.

If current streamyx belongs to someone else and if you don't mind terminating everything including home line and losing current phone number, you can terminate and register for a brand new account almost without any waiting.

If case same as above but home line number needs to be maintained, wait 30 days and lots of hassle.
mengsuan
post Mar 2 2010, 07:58 PM

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I finally got to see order status from TM. biggrin.gif
mengsuan
post Mar 2 2010, 08:57 PM

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QUOTE(ywkwy @ Mar 2 2010, 12:34 PM)
just apply it today.. but trouble when i went to TM Point.
yesterday i went to TM POINT, he says i need to bring my dad as the current streamyx account is under him. then today morning i bring my dad. after i queue for 45 minutes and he say i need to get official stamp from university.. He din said it yesterday. so i went to my university and stamp it and go back to the TM point and finally registered.

for those who wan to apply, prepare for these stuff 1st before you go
in case TM staff play game with us!

1) get the form from TM Point and get official stamp and sign by university.
2) letter of endorsement from university.
3) if your current streamyx is not under ur name, bring the owner to register or write an authorization letter and photostat his/her IC.
*4) parent pay slip? maybe..  [N]3on being ask by tm staff for this..
*
If Streamyx account is your dad's, you will need to wait 30 days for Cool Uni subscription. If only homeline account is your dad's, then it's no issue.
mengsuan
post Mar 3 2010, 02:32 PM

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Dead pixel is not malfunction. It's a characteristic of LCD.

TM continues to charge me for a terminated streamyx. I had to call them to get refund next month.

This post has been edited by mengsuan: Mar 3 2010, 02:53 PM
mengsuan
post Mar 3 2010, 08:30 PM

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QUOTE(tplus1 @ Mar 3 2010, 07:10 PM)
can i apply for the unipack, get the netbook, sell the netbook, as i got a laptop, then use the money got from the netbook to pay for the Unipack bills, and still got some moneys to use? lolz
*
RM50x24=1200. Your netbook can probably sell slightly lower than that price. Still got extra money to use? sweat.gif

QUOTE(reevephon @ Mar 3 2010, 07:38 PM)
Yes, you can.


Added on March 3, 2010, 7:47 pmI was trying to call TM customer service center for inquiring about this promotion, but the call keep waiting and I was listening to their own TM promotion for more than 5 minutes and still my call wasn't reach to any technical assistance yet, so end up the call straight away, and it was wasting my money to make this ^&$*^ call for just listening to ^&$*#^.
*
I called them for 3 days consecutively. I even used my Celcom handphone to call and it's very expensive. Each call about 10 minutes. No one answered my call. Today I used speaker phone and put it there until they answer my call. laugh.gif


Added on March 3, 2010, 8:31 pm
QUOTE(reevephon @ Mar 3 2010, 08:26 PM)
Can I straight away upgrade my current streamyx to CoolUni Pack 4mbps if the streamyx owner is not under my name? Yes I do know if according to TM law I have to terminate it before registering a new streamyx, but I heard some of the TM staff allow customer to straight away upgrade to this package eventhough the owner is not under my name. Is it possible?
*
30 days quarantine is required.

This post has been edited by mengsuan: Mar 3 2010, 09:38 PM
mengsuan
post Mar 3 2010, 09:38 PM

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Edited months of contract.
mengsuan
post Mar 4 2010, 07:39 AM

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QUOTE(tplus1 @ Mar 3 2010, 10:46 PM)
woot... he wrote 50x12 = 1200 la...

he edited? damn..
*
Yes, by mistake I wrote 12 instead of 24. Nevertheless, it's a better deal than the ordinary packages but there isn't cash left for selling the netbook after the 2 year bill repayment.
mengsuan
post Mar 4 2010, 03:55 PM

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QUOTE(keny312 @ Mar 4 2010, 11:47 AM)
mengsuan

how is ur case?
*
TM is expected to install the router today. They called me in the afternoon.
mengsuan
post Mar 4 2010, 05:39 PM

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QUOTE(reevephon @ Mar 4 2010, 05:17 PM)
ATTENTION

I just called TM Toll Free and 100 from my HomeLine, I've double checked with them, they say for those current streamyx account is not under the student name but their relative can still able to direct upgrade the current streamyx account to Cool UniPack without needed to terminate the current account and quarantine for 30 days. I've double called TM toll free for checking and 100 for checking this as well, and also I've email TM, and this was what I received,

Dear Sir/Madam,

Thank you for contacting TM.

Referring to your e-mail dated 3th March 2010 on Cool Uni Pack. Kindly note that you are able to upgrade to Cool Uni Pack, you are required to walk-in to any nearest TMPoint to upgrade. You are request to bring your authorization letter with your student card.

You are able to search for the nearest TMpoint at our website as follow:
http://www.streamyx.com/get_streamyx/get_s...ts_kuala_lumpur

Kindly refer to the link below for more information:
http://www.streamyx.com/promotions/promoti...eamyxcoolunipac

For further assistance or feedback, kindly e-mail us at help@tm.com.my.
Alternatively, you can also contact TM at 100 and select "Internet Services".

We hope we have addressed your concern and look forward to serve you better.
Regards,

Revin
Customer Care Support, Internet Services,
Customer Service Management,
TM Retail.

www.tm.com.my

(ICOMS#9566069-692471)

I would like to know the answer for the below question,

1. Can I straight away upgrade my current streamyx package (it's not under any promotion package) to this CoolUni Pack if the streamyx account owner is not under my name but I've the authorization from the owner to upgrade this.

Thank you.

Best Regards,
Reeve Phon
*
I know about this. I instructed the tmpoint to do so. Sadly, I still went through 30 days quarantine. I'm not the only one who got this fake promise. My classmate had the same fate.
mengsuan
post Mar 4 2010, 09:29 PM

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QUOTE(reevephon @ Mar 4 2010, 08:42 PM)
Under your name also have to terminate 1st?
*
No need.
mengsuan
post Mar 4 2010, 09:41 PM

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Wait about 20 minutes, they will answer.
mengsuan
post Mar 5 2010, 05:39 PM

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So kazasho, is your package 1Mbps or 4Mbps?
mengsuan
post Mar 5 2010, 07:59 PM

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QUOTE(the100308 @ Mar 5 2010, 07:52 PM)
really? I asked my fren they say cause the whole apartment or area only got 80 ports, so after 80 residents signed up.. Then u r out, isit true?
*
Yes, correct. Whether it's 384k, 512k, 1M, 2M or 4M bps, no port means no port. 4Mbps requires special consideration of good SNR margin to ensure low disconnection rates.

QUOTE(amir89 @ Mar 5 2010, 07:53 PM)
Can i know what's the easiest way to register other than to go to TMpoint?
*
Nil.
mengsuan
post Mar 5 2010, 08:05 PM

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QUOTE(amir89 @ Mar 5 2010, 08:03 PM)
Too bad  sad.gif
Will try to look out tomorrow
*
Not all TMPoint open on weekends. Those that are open would be operating half day only.
mengsuan
post Mar 6 2010, 01:54 AM

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I glanced through some HP mini 210 sales thread in our Garage Sales. I LOL'ed at one thread, whose price is even higher than the retail price for 6 cell battery HP mini.
mengsuan
post Mar 6 2010, 03:33 AM

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Nvm la, don't disturb people's sales. The price will naturally make him sell slower than others.
mengsuan
post Mar 6 2010, 01:51 PM

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QUOTE(ywkwy @ Mar 6 2010, 12:59 PM)
the application status shown in the web said got error, den i went to TM again.. and the sad news.. no 4mb port for me T-T use back 1mb unipack.. got 4mb only upgrade..
by the way, now im using streamyx 1mb, cant they upgrade my line with 4mb? or 4mb need different port? hmm...
*
4MB does not require special port but the tolerance to interference is lesser. Your SNR margin must be able to sustain the high speed but if you are staying far from the exchange, there is no way to get the 4Mbps speed without disconnecting frequently.

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