Certain hotel, it's free. no charges and they will add /change according to your new plan & date. I changed once and got further discount sumore haha

Thanks a lot for the information.

Last time it was possible to select to pay in USD or RM (when the system detects your credit card is issued in Malaysia) but this option is no longer available now. It always automatically bills you in RM and the foreign exchange rate quoted by Agoda is always so high


No. That's not true. Not especially if you're using a Maybankard VISA or MasterCard.

oh but i'm using maybank card. so i notice the xchange rate slightly higher

Is it ? We've done the comparison many times over at the credit card subforum and Maybankard VISA/MC provide an unbeatable rate.

I am not sure if Agoda bills all the hotel rooms they sell in USD but for those hotel rooms from countries such as Thailand, Taiwan and Brunei, they do bill their customers in USD. Back in those days when we can choose to pay Agoda in USD (exchange rate to be determined by your credit card issuer bank) or MYR (during the last stage of the checkout process, when it detects your card is issued in Malaysia), the converted rate (MYR) is always higher than Maybank VISA/MC. Not only so, the converted rate is even higher than HSBC VISA/MC and HSBC is known not to give a very favourable final converted amount for transaction made in foreign currency. There were a few times that i used a HSBC credit card to pay them as i can get #% discount from the hotel room rate. I always chose to settle the bill in USD last time (when the option was still available) and also wrote down the converted rate done by Agoda itself, HSBC's final converted amount is always cheaper than the rate i was shown by Agoda.

oh, but only slightly, as usual, i dont mind about the exchange rate, coz not much for few Ks transaction.

by the way anyone buy from asiatravel before? how was it?

Agoda charged me for the booking although i have cancelled it....but it stated there is free cancelation...should i call the CS or they will refund me?

i would also like to know whether agoda charge any handling or admin fee in the event of cancellation before 72 hours..tho is stated free cancellation, is that means no change at all if cancel the booking 3-4 days before check-in date???

u have to read the FAQ...and find out about the hotel policy...last time i wrongly booked 2 rooms..actually i just want 1 room...for 2 nights...i made a call to agod helpline (oversea) immediately and explained to them. they called the hotel and asked me to mentioned my case when check-in...make it short...my cancellation is free of charge....

the hotel there stated free cancellation..i am not sure...Agoda reply email say i will get my refund in 10 working days....so i will se how then

I use agoda several time.No problem at all!.
Never worry about the charging as i always converted it to MYR currency.
So i have no currency conversion issue as the amount shown are in MYR.

The "jumlah keseluruhan" is the amount that you need to pay...no extra charges...unless at the hotel later u request additional bed, food and beverage etc etc

This post has been edited by hairaul: Mar 13 2012, 11:30 PM

Not sure whereto ask this.

Say,can i make a booking with agoda using a 3rd party's CC without having the person to claim the room?I've asked bot h the hotel and agoda side but FOREVER not replying me.Anyone tried this before?Do share your experience.Do they need certain documents etc during check-in ?

Help

ps:Yes i've googled but found nothing helpful online.

This post has been edited by pchan: Mar 19 2012, 02:29 PM

If the website allow u to write guest name different with CC name then should have no problem..

If u are still afraid, then photocopy your CC (Front & Back with the CVV blackout) and also IC give the guest to bring to hotel.

I have experienced the same issue with Agoda before. Emailed them before the booking/ trip and they said, yes it is allowed.
But when I checked in with the hotel, they made a bit of fuss but eventually still allowed me to check-in. Not a pleasant experience, I'd say.

Just to be safe, I agree with Wacky-angel. Just photocopy the CC and bring it along.

Agoda as the middle man doesn't really care as long they get commission from the hotels.Sigh* dun even bother to solve customer's problems

Thanks for the replies

I've booked hotel rooms for my parents before but this is for a hotel in Bangkok. They didn't have any problems when checking in.

I think at the bottom of the credit card menu, they have one column stated if the booking name is the card holder or not. Meaning, the person who check in is not the credit card holder.

I made several booking for my mother in law hotel in Sarawak and Langkawi, so far so good. They allowed my mother in law to chk in even though she is not the credit card holder.

Alright,thanks for the tips !! i will give it a try then.Planning to book Pullman now wince with promotions

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Added on March 27, 2012, 4:07 pmDo i need to submit any documents as proofs to agoda before booking?cos in the receipt says need to present the CC and cardholder IC..Ah~just want to make sure my trip is hassle-free.I'm planning to book Pullman,Sarawak..

thanks all !!

This post has been edited by pchan: Mar 27 2012, 04:08 PM

hi, do we have to show them the credit card that we used to pay during our arrival?
can i know why cant i make special request for the room?
the amount had already been deducted from my account but its written there booking status.can i know why? thanks