QUOTE(ruhadatulaisyh @ Oct 11 2009, 03:55 PM)
need somebody to help me. I lost my wallet at Machap R & R last two days. I tought i left it at home, but when i came back home, it is not there.
after block the credit card, i check with the bank the transaction history that day. Surprisingly, the thief swipe my credit card several times within 1 1/2 hours total RM1150.00 !!!! Fortunately, the bank suspect something and try to contact me but my battery kong already that time...I wonder how can the shop not check the signature which is not mine? do i have to pay that amount coz it is not me who sign the bill..the cal centre said maybe they can dispute it but i not understand how to do it?
CAN ANYONE CONSULT ME? TQ
1st lesson ... always be aware of where your wallet is, especially when it contains your credit card.
When in doubt whether you misplace or lost your wallet ... call the bank to block your card. You can always unblock it if you found your wallet. Don't blame the merchant for not checking the signature ... if the thief have your card, your signature is just @ the back of the card. Plus, if the thief use it to buy petrol then no need signature.
Whatever it is, it is still possible for the thief to copy the signature with enough effort. You heard of the saying - if you want something really bad, you'll go all out to make it happen ? Same goes for the thief ... golden oppotunity,don't waste it - use the stolen card quickly before the owner realise it. Once the card is blocked ... dump it.
Don't get me wrong ... many years ago I learn my lesson when I lost my SIM card. I thought I left it @ home so I did not block the SIM. One week later when I went over to the telco ... telco told me that someone use the SIM to call Indonesia everyday and almost every hour. Seems that guy was running a "Wartel" using my SIM at my expenses. Bill came up to more than RM1k in about 1 week - lesson learnt and a very expensive one.
Did you file a police report that you lost your credit card ? If yes then simple ... simply send the copy of the report to the bank as proof.
If not, same thing ... file a fraud case to the bank and wait for result.
Last but not least ... BNM stipulate that your liability are limited to just RM250. However, be prepared for the bank to make your life difficult for a short while coz your fraud claims are higher than RM 250. Don't be complecant ... block your cc if you think you lost it. It just may save you a lot of money and hassle. If you do not act to block your card ... whether you have small or big CL, you are still susceptible to fraud.
Good luck !
This post has been edited by hye: Oct 11 2009, 04:37 PM