QUOTE(kelvin1989 @ Dec 16 2009, 11:39 PM)
julchin, u should call them up as soon as possible, this sort of problem is not a minor problem, ur aw is in new condition, how come the battery does not work at all??? my AW has a problem when i have just received it yesterday, when i plugged the adapter in to charge the battery, the battery status there show "is not charging", until i found there were a few people on the other forum encounter the same problem and they suggest me to install new bios which is available on dell website. Then it comes to a step where i was prompted with an input "either yes or no" to run the ec flash, both 'Y' and 'N' letter does not work and they triggered "bad command" error, finally i solved this problem by typing "DFLASH EC_W670.096" and it solved, swt.... thanks to my ex

, i used it to find the solution in handling this error... Dell seems provide good service but worse quality, haiz... started to feel doubt how long it could remain healthy....julchin maybe u can try to update ur bios... i wonder 3 years complete cover provides service 24 hours?
I won't test the 24hr thingy. I'll just give them a call tomorrow.
As for the BIOS Thingy, I have to download the 5mb file and burn it onto a disc and boot with it?
I don't have a cdr at the moment and I already have the Bios.iso file so I'll update tomorrow.
I'll prolly ask for a new BATTERY and see their response. Also to enquire about my 3years DELL CARE PREMIUM Plan which states 24/7 phone support....
Thanks for the step by step guide bro
Was playing RE5 just now, and the graphics were awesome. Just what I expected
And with >70fps, it was crystal smooth. Can't wait to try other titles like Arkham Asylum, COD Mod War II.....
gOOD Night guys!