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Streamyx The Unofficial Streamyx 4Mbps Users Club V2
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Dozz
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 Dec 8 2009, 11:38 PM
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I just upgraded from 2mb to 4mbps connection 2 weeks ago. I check my modem, the download speed was capped at 4096kpbs and 510 kpbs for upload. I make couple of complains of unable to get 80% of advertised speed, then they send a technician to my house to check my telephone line and etc. He re configure my port and now am able to get at least 3.5mbps from the speedtest result. The technician told me if the speed still slow, he can try to configure my account to 8mbps... YES, i really hope he can do it for me, but what execuse can i ask him to do that for me? any idea?
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Dozz
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Dec 9 2009, 12:18 AM
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QUOTE(CapKapak @ Dec 9 2009, 12:10 AM) I had this done on my line also, technician tried to cap the line at 8Mb but at that bandwidth, the line kept dropping out. So does the line speed shown on your modem now is 8mbps? when you do speed test, whats the speed you get? |
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Dozz
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Dec 10 2009, 06:11 PM
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4Mbps users here... i always got 115. ip address, i find this is the best IP for me so far.
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Dozz
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Dec 10 2009, 07:22 PM
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Youtube is very slow and lagging on my 4mbps account  |
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Dozz
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Dec 10 2009, 08:20 PM
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Currently i m getting 115. ip.. streamyx just rang and inform me that they will upgrade me to premium IP.
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Dozz
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Dec 10 2009, 08:26 PM
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QUOTE(prasys @ Dec 10 2009, 08:23 PM) Oh Dear Slowly we are using Premium IP. I've noticed that it connects back to 115 sometimes. Plus youtube is pretty slow Prasys: I already PM your my line details... do you mind to have a look and give me your comment please? thanks! |
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Dozz
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Dec 10 2009, 08:49 PM
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QUOTE(BugFace @ Dec 10 2009, 08:41 PM) Well I seems to permanently stuck back in 115.13x since this morning no matter how many times I reconnect. i guess 115 Ip isnt that bad? am able to get 3.55Mbps with this IP. Almost 90% of the advertised speed? (4mbps) |
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Dozz
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Dec 11 2009, 10:07 AM
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QUOTE(toadhall @ Dec 11 2009, 08:27 AM) Guess I'll wait another few hours then... sigh  Hi, you got pretty good speed, i guess you got capped more than 4096kbps. Please check your modem. |
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Dozz
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Dec 11 2009, 11:43 AM
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Anyone here who subscribed to 4Mbps package but speed was capped at 6 Mbps or 8Mbps here? If yes, mind to report it what is the maximum speed test you get and the stability of the connections please?
Thanks!
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Dozz
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Dec 11 2009, 12:22 PM
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QUOTE(toadhall @ Dec 11 2009, 12:12 PM) Well I guess I spoke too soon? I'm getting 3.5 now which is good enough for me. So what's so great about this 218 premium IP you guys keep talking about and will it get me laid or what 218 is premium IP and only dedicate to 4Mbps and above users. This is what TM support team me on the phone just now. |
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Dozz
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Dec 11 2009, 12:59 PM
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QUOTE(azzrul @ Dec 11 2009, 12:55 PM) Call technical support and request to speak with premium support team, after that tell them you are under 4Mbps package and ask them assign premium Ip to ur account. |
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Dozz
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Dec 11 2009, 10:30 PM
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QUOTE(squall_12 @ Dec 11 2009, 09:34 PM) 115 ip is the worst of all the ip streamyx own and no matter u have 4mb line it will still be slow... maybe not for everyone. for me i always got 115 IP (while waiting escalate to premium Ip) for the time being, but am still able to get 3.5Mbps constantly for speedtest. |
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Dozz
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Dec 13 2009, 12:24 PM
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Tomorrow is monday, for those people who hasnt escalated to premium IP.. can give them a call tomorrow.
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Dozz
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Dec 14 2009, 10:15 AM
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QUOTE(altimi @ Dec 14 2009, 08:27 AM) Call them to escalate your ip to premium range if you cant wait. After you call, they will get it done for you within 2 business days. |
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Dozz
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Dec 16 2009, 02:43 PM
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QUOTE(fansoption @ Dec 16 2009, 02:34 PM) why i still speed 2 mb really no fair lor pay 4mb price get 2mb Call 100 ... ask them check your account, create a report and they will put u to ATS department. |
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Dozz
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Dec 16 2009, 05:02 PM
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QUOTE(altimi @ Dec 16 2009, 04:53 PM) You have to wait 24-48 hours to get full speed...........IINM ambit line uses ip dslam........... May i ask what is your capped speed please? |
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Dozz
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Dec 16 2009, 07:04 PM
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QUOTE(altimi @ Dec 16 2009, 05:48 PM) Oh but your speedtest result was quite impressive for 4096kbps.
Added on December 16, 2009, 7:05 pmQUOTE(-Chee|Wei- @ Dec 16 2009, 05:56 PM) I submit the upgrade form already in TMpoint.Last month until now still no one come over... Call them to check the status. This post has been edited by Dozz: Dec 16 2009, 07:05 PM |
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Dozz
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Dec 17 2009, 02:05 PM
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QUOTE(wiraone @ Dec 17 2009, 01:58 PM) Hmm, TM guy called me this morning and asking how the speed like .. hehe.. I thought he already got the info from the technician .. guess not.. asked the guy, why can't the tech. increased the speed of the port at Sg Buloh while the rest could do that? I guess the tech. at Sg Buloh needs to be sent for further training .. Anyway, do you know that TM is now using P1 Speed Test for testing the 4Mbps speed? Anything above 3200kbps is considered ok according to them.. Ouchh.. P1 = POTONG? .. tak takut kena potong ka?  So what is the story after the conversation? does he increase your speed? |
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Dozz
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Dec 17 2009, 03:49 PM
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QUOTE(studwo @ Dec 17 2009, 02:51 PM)  DAMN .. my speed dropped like shit ... How to increase this speed . WHats the mcmc guideline to minimum pecentage of speed advertised ? Last time I call tmnut, they told me their job is just to make sure ur line is 80 percent and above the advertised speed . others they dont care .. Btw: the good news is .. i am stuck with this legendary 218 ip for years . Can i know what is the MAX speed u got before? |
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Dozz
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Dec 17 2009, 05:17 PM
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Finally my account detected as 218 premium IP now. Only ping time got better but speed doesnt seem to be improved.
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