sweetie .. i didnt receive any call or miss call or message from digi stating someone tried to call me or any sms stating i have a voicemail ..

but i do receive an email from one of your technical support teams member tonight i go home i try try see see will update u ...

last weekend i tried to download the 1st Batman movie it took me 36 hours to download 1 movie

finally since March till now, i can successfully complete my speedtest in less than 5 minutes. hooray P1. And this is the new base station the technician help me to lock on. A NEW BASE STATION in my neighbourhood. WOW, new base station. but at least i get to complete the speedtest which i never can.



P1, you are champion broadband provider.

p1 rep,can u teach me how to setup port forward since i dont heck even know what im doing.

i only know the step where going to configuration and forwarding tab but i dont know how after that.

i wanted to port forward for online gaming

at last my bandwith limit has been reset,btw p1 rep,can u please check my last month april-may bandwith suddenly became 0,as far i can remember i still have around10GB left suddenly became 0GB.
here my acc number : 102227105

The signal is weak at puncak jalil since yesterday..

Hello P1, I believe I'm supposed to receive my 1 month waiver for piss poor connection since the guy called me up to confirm my area really does suck. That was 2 weeks ago.

So when I'm supposed to receive the waiver? This month's bill is still RM99 as usual, do I really have to call again and again just to get what I want?

My account no.
101000610

Get something done please, either fix my pathetic connection or give me my damn waiver.

Now i wait til 28th
same got same problem
green lighted dc i have turn on off again over and over every 2xmins
Now confirm no exceed.

i ask for solving problem from 2 mth from NOT exceed to exceed still din solve...

hello, I have joined p1 last month and since then up to last week the speed was ok although I was capped, then the speed became supper slow I can not open any page, can you please tell me wats wrong.

Another problem is my FUP it finish so fast, I have never downloaded any file last month and my 20 GB finish in 10 days, yesterday it was renewed and now it shows I used 3 GB I can not understand how that can happen. plz help.

my account No. 103565412

tq

---

Added on May 29, 2010, 8:59 pmhere is the test result

My speed will get throttle few days, less than a week after reset. Thats 20GB of usage in less than 7 days. I'm not a heavy downloader. I know what I'm downloading and I know its not 20GB, +/- streaming and surfing.

Report One: 721321 (26 May)

27 May no internet at all....

Report Two: 725185 (28 May)

Report Three: (31 May) Tonight the signal is YELLOW color... and speed is like dial-up speed...

I want a written explanation and not SMS sorry and lalala....

The customer service consultant has promised to ask for a month waiver...

Let me know what's the outcome...

Thanks...

Account number 101847846

Its already 2 weeks and i am still having lousy terrible slow connection download rate is only 200kbps

I am using premium package that cost 339 with unlimiteed usage.

and the customer support cant help a thing with my problem at all

---

Added on June 1, 2010, 10:32 am
Totally agreed with this guy but i am more worst... i paid 339 and they do not let me cancel or else they give me blacklist

P1 is eating money .

Hi there, I'm currently experiencing it again, sudden connection lost eventhough the green light on my modem remain stable.... The time now is almost noon.. I'm gonna continue to monitor it tonight to see whether this continues...

Hey there, this 3 days i having very very    de connections...

I got the green lights .. i follow instruction the girl give me to get my modem BSID enter to area 2 instead of 1 ... but it's even lagger den area 1 but she told me area 2 & 3 not as congested then 1 ...

den ah even when i in area 2 my TX Power cant below then 15 no matter how i try...

She ask me try to move the modem to other place .. but only that balcony i can get the signal strongest thats why i tied my modem on that balcony! in my room there is no connections at all...

This 3 days when ever i log in msn .. in 30 minutes it DC 3 -4 time ..

load lowyat forum 1 page need bout  5 minutes or need press refresh ....

 

how can there be no worries ...
its been 2 weeks having this slow connection and i paid 339 for 2.4mbps not 200kbps

Account 102764065

Has not been getting any signal (Blinking RED) since 6 Hours ago.

P1 rep,
I subscribed to P1 for almost a year now and only happy with the service in the first month ... after that everything go downhill.  This is one issue I will deal separately, what I want to know is this:
I have this 1st generation modem, can I get a free upgrade/swap to the latest model, the one with wifi and also voice built-in?

Hi. May i know where i can terminate my subscription?

The contract already past over few months ago.

Is it a must to go to ur HQ?

Ur HQ seems to be far from my location.

Can I terminate it in lowyat plaza?

Or any nearest location around my location, Kg Baru/Chow Kit?

hello, i just wanna ask u about my usage,when will p1 will reset my p1 usage every month?
and one more thing,
my p1 wireless adaptor UF230 is not working,
i donno why,is this wifi adaptor is under the warranty?
can i change it to a new one?

hi i wanna ask how can i terminate my p1 voice. i wanna keep my wimax but juz wanna terminate my p1 voice. also wanna comfirm cos i signed up for p1 voice before it's release for public and they say if i subscrib for 6 month i get the wireless router and phone free izit true.

i tried asking the online chat yesterday but until today still no reply. i tried call p1 call center from 10:30 to 10:42 but nobody pick up the phone. so please help me...also how can i port forward using the p1 voice gateway unit?

may i know the router/modem is auto connect when there's power or do i need to use pc to manual/auto connect it thru interface?

another is does it have any package with static ip? can i have 1?

P1 Rep;

i ain't gonna bother you much this round about download speed, upload speed or super high ping cause i know not much i can expect from you folks. Please help me on the following;

Khairul or Hairi or someone by this name called me and said please leave my modem on for 48 hours for your network team to monitor my modem. and i applied Work-From-Home from my office.

How i work from home? basically i VPN to our US HQ server so i can access my works. For every 30 minutes in 8 hours of my official working time, i got DC.

Khairul or Hairy called, and i explained this matter to him. Till now no reply of whatever findings from your network team.

1. Tell me for the 48 hours monitoring, what you folks had found wrong?

2. what is my status of this month usage waiver? please do not ask me to pay for something i cannot use properly since problem never solve from March onward.

3. ask Khairul to call me back for the findings or else my official 8 hours is wasted doing zero work.

---

Added on June 4, 2010, 3:10 pmP1 Rep;

i ain't gonna bother you much this round about download speed, upload speed or super high ping cause i know not much i can expect from you folks. Please help me on the following;

Khairul or Hairi or someone by this name called me and said please leave my modem on for 48 hours for your network team to monitor my modem. and i applied Work-From-Home from my office.

How i work from home? basically i VPN to our US HQ server so i can access my works. For every 30 minutes in 8 hours of my official working time, i got DC.

Khairul or Hairy called, and i explained this matter to him. Till now no reply of whatever findings from your network team.

1. Tell me for the 48 hours monitoring, what you folks had found wrong?

2. what is my status of this month usage waiver? please do not ask me to pay for something i cannot use properly since problem never solve from March onward.

3. ask Khairul to call me back for the findings or else my official 8 hours is wasted doing zero work.

i am not existing subscriber.

u can contact me via 012-7671360

what i need is a fixed wan ip address package. and the modem should be able to auto connect when i switch it on without using a pc/laptop to connect thru their interface.

i need something like  streamyx router(auto connect while the power switched on) with fix ip adress (use as a light weight server), with wireless for mobility(potong).

hi guys, may i hw many percent of the original speed will be reduced if we exceed the dl/ul limit?? i heard it will b reduced by 30% ?? izzit true??

P1 eat my money just like that, i'm only using about 4 days in very super duper slowwwwwwwwwwww speed...  and 4 more days is NOT CONNECTED at all.......but they still charge for that.....

Acc no. 101000610   

@LowYat_P1Wimax

you really need to higher the caps to compete with UniFi..

its only 10th June and I downloaded nearly 20GB already.

I'm staying in USJ15. My Wimax connection suddenly disconnected since last week. Changing modem positions/directions don't help. The modem shows yellow and sometimes green light, but the status always Connecting.

Is anyone staying near me having the same problem?

Reduce to 400kbps..
P1, referring to the case above, please have a look and get back to me as soon as possible. 

wimax is not stable now...

Dear Lowyat_P1W1MAX,
For the past 4 months I been experiencing terrible connection The modem never able to achieve green light at all.. The best I got was orange and constant red light.
Sometimes I cannot even online at all, the modem blinks for a whole day. This happened on tuesday when I had urgent email to reply and this also delayed my research work. Because of this I had to go to the nearest McDonald's to finish my work for the day  .

I am very frustrated of the service coverage. Every month paid RM 99 for nothing.  I never experience a smooth connection day before.

Yesterday I called up the support and he ask me to unplug for 5 minutes and plug again.. I already try plug n unplug, restart modem, switching modem position and still bad connection. The guy who attended me said the base station at section 25 Shah Alam is working properly.
   

My account no : 101451714
This the result of my speedtest today, what you can expect me to do with such connection?


pingtest:

Hye there, remember the case where I experience sudden disconnection even though the modem still stable green light?

I'm experiencing it again... the time now is 1.36 am... This time I'm testing it in an landed property, so don't tell me about best effort etc..

Although I might be busy for the next few days but I still insist of reporting this problem to you... Hope to get your feedback, thanks

Account No.: 101833119

2 WEEKS of terrible slow internet connection by P1. i am so damn frustrated with P1. This morning, result from speedtest.com shows download speed of 0.23Mbps.

Please let me know what can i do with this speed? I paid RM99 per month for 1.2Mbps.

No calls or explanation emails from P1 at all from my previous complain. Just an email to say that my complain has been registered. What a f**ked up service.

Hello, I've cancelled the P1Wimax on last December and paid the penalty already of RM 299.
My account number is 101763217
can you please check for me for my status of cancellation, since it's already 6 months ago, but WHY is it still billing me of RM 1098.01???
Why Why Why~~~???

As suggested by Boy96, P1 should increase their quota.

I am using the 49 package and once I exceed the quota, I got 11kbps max.

Already 6 months using P1, got no congestion because less than 20 people subscribed here (Simpang, Perak).

haiz. i'm from kangar, perlis. my dad just bought this P1 wimax to our home. by then, i noticed, the internet is starting to slow. even facebook main page can't reload. can't buffer youtube. even can't open any email. haih. what should i do ? i tried this just now. even want to do speedtest also took so long. haih.

after used up d usage, isnt dat supposed d speed reduced to 800kbps?

how come it reduced to 400kbps?

this 400kbps speed is really slowing down everything.i cant do much thing with 400kbps speed.it slow like shit!    

after used up the usage,all i gt is unreasonable speed! and even before i used up the usage, it already started to slow down!

connection reliability in my area (keramat) is very bad... lousy downtime... connection lost every now n then even though the modem light is green..  each time also need to restart modem then connection back to normal but only for a few minutes.... to post this i have to hit <refresh> constantly for 10 minutes.. n restart the modem twice.. wtf

Just to share my experience after using P1.

A call has been make on 18-06-2010, around 9.30pm - 10.00pm for complaining that connection speed is slow. A person who named "KHALID BAKAR" is spoke with me.

So he was start questioning alot of question...example like: do u restart the moderm? how was the signal? what OS u using on ur pc? what is ur IP? what is ur DNS? do u flush the dns? n other alot of stuff.

So...i tell him everything that he need to know and all the troubleshooting but the problem i was facing still remain the same after 30 minutes for the conversation.

So i ask Mr. KHALID BAKAR, am i'm wasting my time for calling P1 customer careline? Guess what he answer? HE SAY YES!

I was shock at the moment! i think maybe he wasn't listen carefully so i ask again.

"I'm as a customer who having problem by using your service and call to your customer careline for solution is wasting time?"(few times i ask)

HE SAY YES!

well...how bad luck am i.

Bandwidth speed test of my connection at KLANG! enjoy
[attachmentid=1634381]
screenshot taken on 10.00pm, 18-06-2010

[attachmentid=1634382]
after 3 hours

As u can seen, my account number is in the screenshot that i provided.

Dear P1 Rep;

Before i left to SIngapore weeks ago, Khalid did call me back informing the net work team will look into my issue end of this month. Of course i don't buy whatever genius einstein plan your network team got. All this is due to my problem had been not been solve effectively since last year till now which is 1 year 6 bloody months.

for the past 6 month, i had been getting waive from you folks...and i am too tired of complaining already. Just to inform you, the connection is drop beyond shiat. maybe you might wanna get the whatever team to look into the base station before coming to fix my problem end of this month.
after i came back from singapore, the connection is below par to my great surprise. Tell Khalid, everymonth he can automatically do me a waive cause i don't see any miracles from you folks. just give me a waive every month and i will live with this kindda speed without complaint.

Thank you.

First of all; pardon me for being rude on the phone just now cause i was busy at that time and pretty annoyed by your questions which had been asked by many peoples from your site.

Second of all, it's a surprise your system do not have my latest address because i had update the address for you folks during the transition from my rental place to my actual home.

Third; again, let me share my experiences here and hope you will have the resposibility to note it down so that you can support me better.

Puchong; i was staying there and got my self a P1. It was great experiences, super fast, i can watch movie live, stream more than 3 - 4 videos without lag, i can vpn to US or Singapore for my work without fail or lag.

SS2; i moved to SS2 for job requirement. Line was horrible, frequent DC, frequent hang (meaning no signals transmission even modem showing green light), inconsistant speed (sometime fast sometime slow and sometime just DC), no upload speed and so on. i was told i live in borderline. Yes, borderline my a$$.

Selayang; i moved back here when i was told by your stupid technician there are full signal in my hometown here. Man he is convincing. Without thinking much and lack of time due to work pressure and tight schedule, i terminated my rental contract and move back home, spend nearly 15k renovate the house 1 week before moving in. When move in, i plug the modem and turn it on, NO FOOKING SIGNAL!!! Till Ari came for visit, he was surprise too. Ari had paid me visits twice! After 1 month moving in, stuck with no internet connection, stuck with longer journey to drive to work, stuck in jam, stuck with tolls, and i cannot apply to work from home due to your technician false claim!!!!

All this happend in 1 year 6 bloody months.

Do me a favour instead of coming out with lies like, "sorry sir, you live in borderline" or "sorry sir, the station is congested" or "sorry sir, we have maintenance work going on" or "sorry sir, we have no ideas, and we will pass your case to network team" or "sorry sir, we will investigate and call you back". Sounds familiar to you?

enuff is enuff, all nothing but false hope and lies, just put me on auto waive list and i will live with it till contract end or you fookers pay me back all the fooking money i had paid to your lousy company + third world services. If thailand and spore broadband can do better, i suggest you folks go sell nasi lemak or chicken rice than doing IT works.

Hello,
I want to cancel my account for p1 wimax.
I must go to p1 hq at jalan templer,pj?It was far away from my home.

Can i cancel at any p1 outlet that nearby to my home?

Regards,
Wallace

I am experiencing very slow and unstable connection  here at Kampar, im using HomePlus, pay Rm99 and all i get is this, can you fix my problem? please take a look at the ridiculous speed test result

Is P1Wimax available in Bukit Beruang, Melaka. Ixora Apartment, right beside MMU(Multimedia University) ?

well, i`m going to move to a new place which based on ur coverage do not have p1 available.

i had emailed to careline for inquiry, but todate no response at all.

could u assist to check whether at ukay perdana ampang have an updated coverage?

if not, if i were to cancell, how?

thanx

---

Added on June 24, 2010, 7:30 pmwell, i`m going to move to a new place which based on ur coverage do not have p1 available.

i had emailed to careline for inquiry, but todate no response at all.

could u assist to check whether at ukay perdana ampang have an updated coverage?

if not, if i were to cancell, how?

thanx

bro, i having the same situation with u. And i really can understand your feeling.

but something good is that u had them to waive for u. and i'm still paying RM99 for the "VERY BAD" connection speed.

i did also request for termination of service without penalty...till now still no reply. (it not my fault, why i need to pay the penalty)

fyi, i spoke with khalid too....he said that i'm wasting my time for calling customer service. So i dont think there is any miracle will happen.
latest update of my bandwidth connection speed, enjoy!
[attachmentid=1645404]
result on 24-06-2010, around 6pm

i got the prepaid wiggy today, but when i try to register at prepaid.p1.com.my, it says invalid modem....tried on different computers...same result...but i can go online.

P1 rep, pls do help me here. I've paid my P1 W1max May-June bill but why my Fair Usage still has NOT reset back to what-iam-supposed-to-have-20GB per month instead of showing 0MB remaining. My account no. is 100786946. Please help to take look here. Thank you.

P1 Rep;

This is for your reference...put me on the waive list cause this kind of speed started since the day i move to PJ, SS2, and now in Selayang, 1 year 6 month. Tell Khalid about this, he know what to do.

p1 wimax is bull shit man ... I've had my modem for 4 months .. Its just not worth it

just wondering, can I change prepaid p1wimax to postpaid p1wimax? coz I think the prepaid kinda expensive...

i plan to apply p1 , saw in their website my area is under coverage. i stay in PJ ss2 near by chao yang restaurant there, anyone is staying this area ?? can i know hows the P1 service at PJ ss2 area ?? my house is at jalan ss2/47. anyone using P1 and staying this area can share ur experience ??

regarding the p1 wiggy prepaid
im in holiday now. my house is not covered by p1
i want to get the free wiggy which is offered by p1
can i dont activate it until when i want to use it?
or i need to activate it as fast as i receive the free wiggy?

Lowyat_P1W1MAX.

Acctno 100987627. I cannot "View Bill" for bill no - B1-4824998.
Your billing period is from 28th of previous month to 28th of current month. The billing period should be from 28th of previous month to 27th of current month. Am I being charged twice???

Furthermore, I am still waiting for the waive that was promised to me when my modem went kaput for two/three weeks in the May 2010 (I think).

Please advise me. Thank you.