QUOTE(jeghui @ Apr 25 2012, 01:58 PM)
feezar. Just try to argue that you booked the unit to buy during the lifestyle collection time.
however, must check the terms and conditions. I did not read. If you see it's not favouring you so its a losing battle.
Basically its written black and white in the purchase form of the period that I need to get the SnP signoff. I just can't believe they willing to loose customer just because the loan got a late approval (exceed signoff period of SnP). But after one day pulling all my resources, I manage to speak to SD property no4 (one of the Head) and his very kind to offer me a help. He was also uncomfortable with the fact his branch manager miss treat SD customer (being so Langsi) and he apologized and said he said he will solve this and get to the bottom of this and advice me to sms my property detail for him to work on.
I didnt mention names (just not my style, I only want to resolve issue) but I guess somehow he got to them (the SA and his manager) once I let him know my prop detail. With also some help from my tiger bank branch manager who happen to be his good fren, the SA call me this evening (dun know if he kena whack or what-doesnt care) and said I could come tomorrow and bring some simple letter for formality. I'm still entitled for the promotion

(confirm by the no.4 , 5 mins before I write this thread reply).
My Conclusion is.
1) Top management of SD are good and more customer oriented and willing to help if there is a problem.
2) Branch level manager and SA is just trying to make sale (maybe they dont have the power/scared/simply doesnt care to bend the rules for customer banefits)
3) Branch level try to block my unit (bumi lot) and re-sell it (after getting consent to swap the bumi lot to non-bumi) at a new launching price.Although this was only my assumption but can see clearly the motif there.
4) SD overall is still trust-able and reputable developer (the promotion deal is also good in my point of view) only some manager trying to be too greedy to boost his branch sale.No customer service at all.
5) Bank are very tight nowdays due to BNM rulling but interpretation of commitment for approval differs from one bank to another. My first tiger bank (PJ branch) reject my application at manager level and that what cause the delay. My 2nd tiger bank (KL branch) approved it in 4 days (although unfortunately miss dead line)
6) If you are not too concern bout the promotion, u can applied to any other bank and get higher chances of approval rate.(not in my case)
7) Get prepared for any unfortunate event that you might 'miss the boat'.
8) Always prepare to fight for your right because not like some other people this is a life commitment for me and a huge deal...I put my life saving in here
To all of you who gave ideas on how to solve my problem, Thanks all...hopefully we can be neighbours one day..
Grazie
This post has been edited by feezar25: Apr 25 2012, 09:40 PM