Here is a story for you guys: (true story btw)
I ordered my car (B-line AT black) for my wife on the 28th December 2009 and the SA told me the car would be ready for collection on the end of January 2010. I thought the car would be ready by end January as stated by the SA so i didn't bother to chase after it.
My wife reminded me about the car and asked me to call the SA to make sure the car will be ready for collection. So i called the SA and guess what she (the SA) told me. She said the car is out of stock at their showroom at the moment . I gave a piece of mind to the SA and asked her to give me and exact date when the car will be ready. She told me its not her fault and its the factory's fault for not producing enough cars and various other bullshit and the car will be ready before CNY.
Today i called her up again and she told me that the car would most probably not be ready before CNY and will have to wait till after CNY (no specific date provided). I fired her off and told her "dont give me this crap. at first you told me the car will arrive at the end of January, then you gave me some lousy excuses and said the car will arrive before CNY latest and now you still dare give me this bullshyt?!" Plus my wife is using a rented car which cost rm70/day while waiting for the saga.
So i demanded an exact date to when the car will be ready. The SA said "im not sure la mister. this one is i cannot guarantee wan. i must check with the factory and see first. i TRY TRY la get for you before CNY. I call you back later now i got customer"
Currently im waiting for her to call me back. After this incident, i don't think i will ever purchase a proton car ever again seeing that their service is lousy and they cant even keep to their datelines.
Has anyone suffered this problem as well? and any advice to make sure my car is ready before CNY?
haha..u better than me.i order my car and put the deposit Rm100.the SA tell me that the colour that i want is on the way oledy when i deposit.im so happy coz he tell me i will receive it before christmas.(coz im going for a long way trip).and when the date nearer.the SA tell me my car arrived oledy.damn happy!and he say got bad news.my car was registered oledy by his boss.WTF!!!!and im gonna wait another 15-20days.this is greatest service!