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 DELL Studio XPS™ 13 & 16 Notebooks [V2], Welcome to the new thread.

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EroTe
post Jan 12 2010, 04:03 PM

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QUOTE(Fantasia @ Jan 12 2010, 03:12 PM)
cancel it and get i5 model brows.gif
*
haha i asked Dell before, they say if cancel it and change one is possible but need 5-6 weeks le.. sweat.gif sweat.gif
FishnChipx
post Jan 12 2010, 04:14 PM

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5-6 weeks can get latest model..oso not bad ma ^.^
Fantasia
post Jan 12 2010, 04:15 PM

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but he's going to aussie soon iinm

guy. just received a reply from dell... here is is the content:

Thank you for contacting Dell Online Technical Support and good day to you! From your email, I understand you wish to know if the warranty will be void if you open up the casing of the notebook. If I have misunderstood your concern, please do let me know. The warranty will not be void if you wish to do that. However, just a reminder to you, if there is any damage inflicted on the notebook and it is not because of any hardware failure, then it will not be covered under the warranty. For example, if after cleaning the dust and you notice the computer cannot boot up or the fan is not running, most probably something has gone wrong while you are cleaning the system. If you wish to do that, i would suggest for you to call to our technical support and then have someone instructed for you through the phone to clean the fan. This way, you will have experienced technical support guiding you to open up the casing and tell what is the do's and dont's. I hope the explanation is clear and sorry for the late reply. Do not hesitate to contact me if you have further enquiries.

my god~~~ they are so polite XD

This post has been edited by Fantasia: Jan 12 2010, 04:42 PM
EroTe
post Jan 12 2010, 04:41 PM

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QUOTE(FishnChipx @ Jan 12 2010, 04:14 PM)
5-6 weeks can get latest model..oso not bad ma ^.^
*
Ya, going to aus soon..that why i can't wait lol..
FishnChipx
post Jan 12 2010, 05:16 PM

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@ fantasia

lol, if in case you are reli spoil the fan, you can just screw back everything, and call dell and say " my fan is suddently not working..." no need tell them u open b4 =.=" they will bring all the new fan and parts and change for u with FOC. biggrin.gif
Fantasia
post Jan 12 2010, 05:31 PM

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@fish lol!! nice 1 thumbup.gif btw, just opened my casing... inside damn clean due to the filter. i only found 3 dot of dust so i just use dry cloth and clean the dots. forget to take picture XD
ian90
post Jan 12 2010, 06:18 PM

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sighh... the guy didnt reply my email. ><"
gonna call dell tmr n order. =p wish me luck!
FishnChipx
post Jan 12 2010, 07:23 PM

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i just call dell for extend warranty quotation (complete care) =.="

1 year rm800+
2 year rm1500+
3 year rm2150+

lol...for those who not yet buy...beter 1 shoot +rm400 to get the 3 years complete care...zz
Eugene91
post Jan 12 2010, 07:31 PM

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Ridiculous price after you bought the system LoL......
So better to get RM4XX 3 years complete care while purchasing the system..


Added on January 12, 2010, 7:38 pmI badly need to see the SXPS 13 get refreshed LoL...


This post has been edited by Eugene91: Jan 12 2010, 07:38 PM
FishnChipx
post Jan 12 2010, 07:47 PM

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I badly need to see the SXPS 13 get refreshed LoL... <----
what you mean ?
Eugene91
post Jan 12 2010, 08:03 PM

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I want to see a new refreshed SXPS 13 , they only have 1340.. unline SXPS 16, 1640, 1645 and now 1647 LoL..

If dell comes out with a refreshed SXPS13 i might dump the Alienware M11x LoL..
FishnChipx
post Jan 12 2010, 08:38 PM

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lol.. allienware is not in studio xps line oso.. haha~

in terms of design, studio xps 100% win
in terns of spec and performance, allienware is the beast biggrin.gif

even though there is 1640 1645 1647, those design is all same 1.. only hardware different, haha~
EroTe
post Jan 12 2010, 09:03 PM

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QUOTE(FishnChipx @ Jan 12 2010, 07:23 PM)
i just call dell for extend warranty quotation (complete care) =.="

1 year rm800+
2 year rm1500+
3 year rm2150+

lol...for those who not yet buy...beter 1 shoot +rm400 to get the 3 years complete care...zz
*
how come so expensive if extend warranty @_@ if like that i better change new pc if my laptop broken.. sweat.gif
FishnChipx
post Jan 12 2010, 09:37 PM

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lol.. they said xps laptop warranty is more expensive =.="
so next time reli reli reli must take 3 years when purchase...or else sure rugi and regret...
Eugene91
post Jan 12 2010, 09:39 PM

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But Alienware for me looks awesome tongue.gif even though it might be ugly.. I guess its preference hahaha..
ian90
post Jan 12 2010, 10:08 PM

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hm... calling dell tmr.. any tips for bargaining?
can those who bought from dell thru phone pm me how much discount and freebies did u get? thxx =D
1st time buyer here
EroTe
post Jan 12 2010, 10:11 PM

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QUOTE(FishnChipx @ Jan 12 2010, 09:37 PM)
lol.. they said xps laptop warranty is more expensive =.="
so next time reli reli reli must take 3 years when purchase...or else sure rugi and regret...
*
Depends lo..if Dell laptop keep broken, i rather switch to better brand with more quality...
Logically, Low Quality -> more people buy warranty -> earn more profit..if that is their objectives..i better switch to more "quality" hardware/brand rather than dell hmm.gif hmm.gif
Eugene91
post Jan 12 2010, 10:21 PM

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Acer smile.gif Currently happy with it tongue.gif Better hardware pricing and 3 years parts & labor warranty 3 years RM198 or easily get it free during PC Fairs LoL
EroTe
post Jan 12 2010, 10:28 PM

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QUOTE(ian90 @ Jan 12 2010, 10:08 PM)
hm... calling dell tmr.. any tips for bargaining?
can those who bought from dell thru phone pm me how much discount and freebies did u get? thxx =D
1st time buyer here
*
also 1st time buyer here..i only get 1 free belkin messenger bag , never ask for discount, regret doh.gif sweat.gif
FishnChipx
post Jan 12 2010, 10:37 PM

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actually their built and quality is not bad, just that their warranty is reli super bonus for us biggrin.gif let say if we have the warranty, we can use the laptop with peace of mind, and their most attractive parts is.. if we accidently fell down our laptop or water spill on it, we can get a 100% new / refurbish unit. so this is their main point of selling. if you dont want the complete care, which means you only want the parts only warranty i think the price will be about half of this.. haha..
the reason of me choose the complete care because i reli scare somthing weird might happen on us, let say when we doing work in office /playing game in house, suddently friends/brother walk pass by and bang the laptop and felt down to the floor....LCD crack, cd room cant read disk etc etc problem come out, ok... go toilet and use your water pipe spray water on it.. then call dell, say your laptop fall down to the swimming pool.
after few days of varification, you will receive a new unit. biggrin.gif this is DELL ^^

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