@yosen2000
OMG, that's certainly alot of hiccups to get you iphone, even hiccups after u get your iphone. can see the frustration that u r at for the super long list that u have written.
It's obvious that Maxis is having a serious internal communication break down as they do not seem to liaise among themselves on updates of their clients. It's funny when they say that they have to prepare some documentation as they could do that in minutes (it's just copy and paste of name, details and package, as i do believe that they have standard formats). And with regards to their 'striking of errors' in the contract, do u get them to sign on top of those errors? i am not that into legal matters, but if i am not wrong, the contract will not be legally binding. meaning to say, they can still say that u signed for the 24 year contract and u r the one who strike it off and put 12 and bla bla bla (correct me if i am wrong, as i am not sure about this either)
Initially i thought that if i forgot to bring my official receipt, it wouldn't matter as they have my records and my i.c would have been sufficient enough. But after ur news on, them forgetting that u paid the rm200 deposit, i think i will bring my receipt with me. (guys, if u had the same thought as me, pls bring ur receipt with you when u collect and dun assume that they will remember that u paid ur rm200).
hmmm.. i guess i will have the same hiccups with u on the credit limit. My current credit limit is Rm750. i wonder how much left i will be given with the new plan. I am currently booked for ivalue 1 and idata 2 plan. But it's funny that they say that u have to call call centre urself coz i upgraded my credit limit thru the maxis branch centre itself without calling any call centre.
Hope that u get r hiccups settled and thanks for the feed backs.
Before I proceed, a caveat. I am not defending Maxis but we have to be fair. As per yosen2000's illustration of exasperation, it is entirely the mishandling of the MEP and not Maxis per se, though I hasten to add that they are appointed representatives of the latter. But then, it is the people who make the organization and therefore if anyone is to be kicked in the behind it is the staff at the MEP.