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Enquiries/Recommendations Did anyone claim free repair for benq's joybook ?, GPU prob due 2 defective nvidia chipset

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evolution120
post Jun 3 2010, 01:06 PM

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QUOTE(nasiayam @ Jun 3 2010, 05:16 AM)
Wow, glad to know that, thanks for the info.

Few months back i went to the benq service center at merchant square near the nkve there to check my laptop, they wanna charge me like rm100 labour charge for checking the laptop so i didn't let them check. Went back to penang and got it check it for free but they didn't have the part to fix it.

Can i know which service center you send your s41 to? Your s41 warranty expired already?

thanks
*
yep, expired for about 1 year +..

if ur location is at klang valley, then go to the glenmarrie there.. if ur s41 is really gpu problem, they replace a new 1 for u without any charges.. but if is not ur gpu problem, then 100 bucks labour fee + parts price..

if u confirm that ur s41 is gpu problem, then go for it.. they dont charge a single cent.. even for labour fee thumbup.gif

this place..

No. 23, Jalan Perintis U1/52,
Bestari 2,
Temasya Industrial Park, Glenmarie,
40150 Shah Alam, Selangor.

Tel: (603) 5569 9899 Fax: (603) 5569 6899

is a light factory lot..
nasiayam
post Jun 3 2010, 04:01 PM

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QUOTE(evolution120 @ Jun 3 2010, 01:06 PM)
yep, expired for about 1 year +..

if ur location is at klang valley, then go to the glenmarrie there.. if ur s41 is really gpu problem, they replace a new 1 for u without any charges.. but if is not ur gpu problem, then 100 bucks labour fee + parts price..

if u confirm that ur s41 is gpu problem, then go for it.. they dont charge a single cent.. even for labour fee  thumbup.gif

this place..

No. 23, Jalan Perintis U1/52,
  Bestari 2,
  Temasya Industrial Park, Glenmarie,
  40150 Shah Alam, Selangor.

  Tel: (603) 5569 9899      Fax: (603) 5569 6899

is a light factory lot..
*
thanks a lot bro for the info! ^^

btw, you just show them your laptop and they know it's the gpu problem already?

this is what my s41 shows on the screen when i on it... i highly suspect it's the gpu problem after reading through forums


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evolution120
post Jun 3 2010, 04:54 PM

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QUOTE(nasiayam @ Jun 3 2010, 04:01 PM)
thanks a lot bro for the info! ^^

btw, you just show them your laptop and they know it's the gpu problem already?

this is what my s41 shows on the screen when i on it... i highly suspect it's the gpu problem after reading through forums
*
nah, i suspect is my gpu prob since 8600m gs is known as the defective one.. summore the symptoms shows my gpu is ady dead.. so i guess most probably is my gpu prob..

a dead gpu = install driver, u get bsod

only can run with vga..

and based on ur pic, did u install any driver for the gpu and successfully boot into windows?
nasiayam
post Jun 3 2010, 04:57 PM

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QUOTE(evolution120 @ Jun 3 2010, 04:54 PM)
nah, i suspect is my gpu prob since 8600m gs is known as the defective one.. summore the symptoms shows my gpu is ady dead.. so i guess most probably is my gpu prob..

a dead gpu = install driver, u get bsod

only can run with vga..

and based on ur pic, did u install any driver for the gpu and successfully boot into windows?
*
after the screen above, can't even see the bios page... the screen just turn dark with green horizontal lines... can't see a word on the screen, not sure whether it boot on windows cause i didn't heard any welcoming music... but it does have gpu drivers installed last time before it died...



This post has been edited by nasiayam: Jun 3 2010, 05:20 PM
evolution120
post Jun 3 2010, 05:24 PM

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i guess is either gpu or screen defective.. not really sure about it.. bt still better to send it for a check..
nasiayam
post Jun 3 2010, 05:41 PM

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QUOTE(evolution120 @ Jun 3 2010, 05:24 PM)
i guess is either gpu or screen defective.. not really sure about it.. bt still better to send it for a check..
*
will be going there tomorrow, thanks a lot for the info, if not my s41 will still be sitting around eating dust smile.gif
evolution120
post Jun 3 2010, 07:17 PM

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good luck bro.. nod.gif
nasiayam
post Jun 3 2010, 08:16 PM

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QUOTE(evolution120 @ Jun 3 2010, 07:17 PM)
good luck bro.. nod.gif
*
yeah, gonna need all the luck i have.. sweat.gif

so you just show them you're s41 and they didn't even charge you a cent?
evolution120
post Jun 3 2010, 08:40 PM

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they said if the problem is gpu faulty, then they fix it for free.. but if not gpu problem, then theres a labour charge + parts charge.. checking fee would be 50 bucks..
nasiayam
post Jun 3 2010, 09:00 PM

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QUOTE(evolution120 @ Jun 3 2010, 08:40 PM)
they said if the problem is gpu faulty, then they fix it for free.. but if not gpu problem, then theres a labour charge + parts charge.. checking fee would be 50 bucks..
*
great! got all the answers i need! rclxms.gif wish you got your s41 fix soon and running again! biggrin.gif
evolution120
post Jun 3 2010, 09:39 PM

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thx, and u too.. smile.gif
nasiayam
post Jun 4 2010, 12:14 AM

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QUOTE(evolution120 @ Jun 3 2010, 09:39 PM)
thx, and u too.. smile.gif
*
Holy! was just trying to boot my s41 and it managed to boot into windows safe mode! dunno whether should i be happy or not... hmm.gif

i've disabled the display driver, so if the gpu is faulty will get BSOD if enable the driver again?

update:
today morning i on my s41 and out come the vertical lines, this time got blue lines, i guess it's from the windows login page cause i heard the welcoming music, restart again then it never show up already

so i enabled the gpu drivers, been running 3dmark06 for the whole day, max out the settings and so far no problem, LOL!!! however i noticed my screen has been slightly brownish... hmm...

This post has been edited by nasiayam: Jun 4 2010, 04:59 PM


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