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Enquiries/Recommendations Did anyone claim free repair for benq's joybook ?, GPU prob due 2 defective nvidia chipset

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evolution120
post May 25 2010, 09:48 AM

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for all sad s41 users, i think they change your mobo for free for the 1st time, but for the 2nd time, they charge you 1.5k for it. and regarding the changing the mobo from s41 mobo to s42 mobo, i can tell u that this is a very low chance of getting it. so far i only heard 1 person got sucessfully change his s41 mobo to s42 mobo.. which is a damn good offer by the manager..
evolution120
post May 31 2010, 06:44 AM

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only 8400 and 8600 can get free replacement for 1 time.. after that, u're on your own..
evolution120
post May 31 2010, 03:53 PM

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QUOTE(astria @ May 31 2010, 09:33 AM)
u sure??  shocking.gif

that's not how it is in Singapore, at least...

the 2nd and 3rd time i went to change, they never ask any qn... i juz tell them GPU problem and straight away the staff process my case already...
*
yep, sure.. nod.gif

called n asked.. the girl said 1st time free, 2nd time 1.5k.. sad.gif
evolution120
post Jun 3 2010, 01:43 AM

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QUOTE(alexloh1991 @ May 31 2010, 11:27 PM)
so your saying that 9300mgs can take all that heat without any problem for me to continue playing the games when it goes up to 90-105 degree?
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9300mgs is low end gpu.. try not to "stress test" like how i "stress test" my 8600mgs.. end up back to factory.. just make sure u clean up the fan and monitor the temp will do.. nod.gif
QUOTE(nasiayam @ Jun 3 2010, 01:09 AM)
My s41 broke down few months ago coz of the gpu problem, warranty ended july 2008

Have anyone managed to get the faulty gpu fixed after warranty ended?

thanks
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yep, can get free replacement if really gpu faulty.. after replacing, they give u 3 months warranty..

just sent mine to service center few days ago.. thumbup.gif

This post has been edited by evolution120: Jun 3 2010, 01:43 AM
evolution120
post Jun 3 2010, 01:06 PM

In nickel we trust.
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QUOTE(nasiayam @ Jun 3 2010, 05:16 AM)
Wow, glad to know that, thanks for the info.

Few months back i went to the benq service center at merchant square near the nkve there to check my laptop, they wanna charge me like rm100 labour charge for checking the laptop so i didn't let them check. Went back to penang and got it check it for free but they didn't have the part to fix it.

Can i know which service center you send your s41 to? Your s41 warranty expired already?

thanks
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yep, expired for about 1 year +..

if ur location is at klang valley, then go to the glenmarrie there.. if ur s41 is really gpu problem, they replace a new 1 for u without any charges.. but if is not ur gpu problem, then 100 bucks labour fee + parts price..

if u confirm that ur s41 is gpu problem, then go for it.. they dont charge a single cent.. even for labour fee thumbup.gif

this place..

No. 23, Jalan Perintis U1/52,
Bestari 2,
Temasya Industrial Park, Glenmarie,
40150 Shah Alam, Selangor.

Tel: (603) 5569 9899 Fax: (603) 5569 6899

is a light factory lot..
evolution120
post Jun 3 2010, 04:54 PM

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QUOTE(nasiayam @ Jun 3 2010, 04:01 PM)
thanks a lot bro for the info! ^^

btw, you just show them your laptop and they know it's the gpu problem already?

this is what my s41 shows on the screen when i on it... i highly suspect it's the gpu problem after reading through forums
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nah, i suspect is my gpu prob since 8600m gs is known as the defective one.. summore the symptoms shows my gpu is ady dead.. so i guess most probably is my gpu prob..

a dead gpu = install driver, u get bsod

only can run with vga..

and based on ur pic, did u install any driver for the gpu and successfully boot into windows?
evolution120
post Jun 3 2010, 05:24 PM

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i guess is either gpu or screen defective.. not really sure about it.. bt still better to send it for a check..
evolution120
post Jun 3 2010, 07:17 PM

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good luck bro.. nod.gif
evolution120
post Jun 3 2010, 08:40 PM

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they said if the problem is gpu faulty, then they fix it for free.. but if not gpu problem, then theres a labour charge + parts charge.. checking fee would be 50 bucks..
evolution120
post Jun 3 2010, 09:39 PM

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thx, and u too.. smile.gif

 

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