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Enquiries/Recommendations Did anyone claim free repair for benq's joybook ?, GPU prob due 2 defective nvidia chipset

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aandr
post Mar 16 2010, 12:13 AM

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Me too S41 user since aug 2008 and now I've got the same problem with black screen with faint light and no more display and also its 1 year gurantee was over...
...How can I get Free serving of my dead S41?
...How can I avoid next time this problem if it is repaired.
now it is bad BENQ S41

lee_what2004
post Mar 16 2010, 12:24 AM

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Just contact the service center (ANDA Services) and tell them its GPU problem.

Avoid? Get a new laptop, that's the only way and its Nvidia fault...
aandr
post Mar 16 2010, 12:38 AM

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QUOTE(astria @ Nov 4 2009, 02:15 PM)
there's quite a number of cases where the warranty is over and BenQ replace for free....

juz tell them that it's the GPU gone case already, most of the times they wouldn't ask anymore qns...

got rid of my S41 6mths ago... :nod;
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rclxms.gif It is good to hear and I will try it.. icon_question.gif hope my S41 benq ALIVE thumbup.gif whistling.gif
xKAIZERUx
post Mar 16 2010, 10:04 AM

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got rid of my S41 long time ago, if it wasn't the nvidia shit, I think i'm still being happy, coz other than the stupid GPU prob, S41 don't have any other prob(really! serius!), really great laptop and great built too...
monara
post Apr 17 2010, 06:56 PM

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hello guys, wanna ask..
is cooler good enough to maintain the gpu temperature, thus at least extend the lappy lifetime temporarily?
linlin1986
post Apr 18 2010, 01:57 AM

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my S41 got no display at all & external monitor also cannot see anything means gpu kong as well??
bee993
post Apr 18 2010, 12:28 PM

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juz get my s41 change mobo for free..

but the joy is shortlive as my lcd got a line at the side......

sending back to them tomolo....d###
nasiayam
post May 23 2010, 02:04 PM

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QUOTE(bee993 @ Apr 18 2010, 12:28 PM)
juz get my s41 change mobo for free..

but the joy is shortlive as my lcd got a line at the side......

sending back to them tomolo....d###
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hi, your s41 still under warranty when they change it free for u?
astria
post May 23 2010, 04:09 PM

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by now most S41 should be out of warranty already...
evolution120
post May 25 2010, 09:48 AM

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for all sad s41 users, i think they change your mobo for free for the 1st time, but for the 2nd time, they charge you 1.5k for it. and regarding the changing the mobo from s41 mobo to s42 mobo, i can tell u that this is a very low chance of getting it. so far i only heard 1 person got sucessfully change his s41 mobo to s42 mobo.. which is a damn good offer by the manager..
alexloh1991
post May 31 2010, 01:07 AM

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hmm.... how bout benq r-47?

the problem is gpu heats UP to easily up to 100degree! cry.gif
Geforce 9300mgs.. core temp is at 40 average but gpu is more than double when playing game!!

can i oso change the gpu or mobo for free? age: 1 year, no more warranty
highwind85
post May 31 2010, 01:35 AM

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QUOTE(alexloh1991 @ May 31 2010, 01:07 AM)
hmm.... how bout benq r-47?

the problem is gpu heats UP to easily up to 100degree! cry.gif
Geforce 9300mgs.. core temp is at 40 average but gpu is more than double when  playing game!!

can i oso change the gpu or mobo for free? age: 1 year, no more warranty
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GF9300 is not known to have defective issues like 8000 series...

evolution120
post May 31 2010, 06:44 AM

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only 8400 and 8600 can get free replacement for 1 time.. after that, u're on your own..
Mr.Docter
post May 31 2010, 07:30 AM

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QUOTE(monara @ Apr 17 2010, 06:56 PM)
hello guys, wanna ask..
is cooler good enough to maintain the gpu temperature, thus at least extend the lappy lifetime temporarily?
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well its depend. depend on your lappy's ventilation and where does the air blown from the cooler.

but most of chepo cooler is total waste if you ask me. just wasting USB port only.
astria
post May 31 2010, 09:33 AM

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QUOTE(evolution120 @ May 31 2010, 06:44 AM)
only 8400 and 8600 can get free replacement for 1 time.. after that, u're on your own..
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u sure?? shocking.gif

that's not how it is in Singapore, at least...

the 2nd and 3rd time i went to change, they never ask any qn... i juz tell them GPU problem and straight away the staff process my case already...
evolution120
post May 31 2010, 03:53 PM

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QUOTE(astria @ May 31 2010, 09:33 AM)
u sure??  shocking.gif

that's not how it is in Singapore, at least...

the 2nd and 3rd time i went to change, they never ask any qn... i juz tell them GPU problem and straight away the staff process my case already...
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yep, sure.. nod.gif

called n asked.. the girl said 1st time free, 2nd time 1.5k.. sad.gif
alexloh1991
post May 31 2010, 11:27 PM

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QUOTE(highwind85 @ May 31 2010, 01:35 AM)
GF9300 is not known to have defective issues like 8000 series...
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so your saying that 9300mgs can take all that heat without any problem for me to continue playing the games when it goes up to 90-105 degree?

nasiayam
post Jun 3 2010, 01:09 AM

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My s41 broke down few months ago coz of the gpu problem, warranty ended july 2008

Have anyone managed to get the faulty gpu fixed after warranty ended?

thanks
evolution120
post Jun 3 2010, 01:43 AM

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QUOTE(alexloh1991 @ May 31 2010, 11:27 PM)
so your saying that 9300mgs can take all that heat without any problem for me to continue playing the games when it goes up to 90-105 degree?
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9300mgs is low end gpu.. try not to "stress test" like how i "stress test" my 8600mgs.. end up back to factory.. just make sure u clean up the fan and monitor the temp will do.. nod.gif
QUOTE(nasiayam @ Jun 3 2010, 01:09 AM)
My s41 broke down few months ago coz of the gpu problem, warranty ended july 2008

Have anyone managed to get the faulty gpu fixed after warranty ended?

thanks
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yep, can get free replacement if really gpu faulty.. after replacing, they give u 3 months warranty..

just sent mine to service center few days ago.. thumbup.gif

This post has been edited by evolution120: Jun 3 2010, 01:43 AM
nasiayam
post Jun 3 2010, 05:16 AM

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QUOTE(evolution120 @ Jun 3 2010, 01:43 AM)
9300mgs is low end gpu.. try not to "stress test" like how i "stress test" my 8600mgs.. end up back to factory.. just make sure u clean up the fan and monitor the temp will do.. nod.gif
yep, can get free replacement if really gpu faulty.. after replacing, they give u 3 months warranty..

just sent mine to service center few days ago..  thumbup.gif
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Wow, glad to know that, thanks for the info.

Few months back i went to the benq service center at merchant square near the nkve there to check my laptop, they wanna charge me like rm100 labour charge for checking the laptop so i didn't let them check. Went back to penang and got it check it for free but they didn't have the part to fix it.

Can i know which service center you send your s41 to? Your s41 warranty expired already?

thanks

This post has been edited by nasiayam: Jun 3 2010, 05:29 AM

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