I suffered from an oddly consistent slow download speed of 20k/B - 30k/B recently . Upload speed is unaffected. After suffering for a week, i called the 100 helpline and lodge a complaint in spite of the cable issue affecting international data transfers as this is affecting my local test results from TM Speedometer which shows a constant result of 300kbps of download speed. Today i got a call from one TM technician who claimed that TM is conducting test, on an area by area basis, on so called heavy users by limiting their download speed once a certain amount of data has been used by the subscriber. I was angry with his reply because no prior notice of this was given and secondly, when i signed up for the broadband service years ago, it was suppose to be unlimited. Further, when i enquired what's his definition of heavy users and light users, he says heavy users are those who exceed the cap of 10GB (!!??) and light users are those who do the occasional web surfing. I shoot back and asked why will i need to pay for a 1Mb/s connection just for surfing the internet? Besides, isn't 10GB too low of an amount for an internet user? (what the hell are you going to do with 10GB?!) He still insist that it's for testing purposes and they were acquiring public feedback on this.

Well obviously no subscribers is going to be happy about this. TMnet has already been throttling p2p traffic and now they are testing some bandwidth limitation on our "unlimited" broadband packages? This means we can't even do too much of direct downloading on our "high" broadband speed. No point paying so much for 1Mb/s-4Mb/s if at the end of the day, you will end up with 30kB/s of download speed which is just right for web surfing. This is not what we signed up for. Given TMnet's current business tactics (overselling bandwidth while maximising profits), i have a bad feeling this wouldn't be just for testing purposes.

Just wondering whether anyone have gotten the same confirmation from a TM representative.

i agree with you bro..

well i havent getthis kind of confirmation yet but my account has been capped and my situation is just like yours.

i made a report 2 days ago and its still the same now.

did he say how long is the test gonna last?

i totally agree with you on this by the way. i feel like crying la.... speed so damn low and capped.

This post has been edited by vicng93: Aug 26 2009, 11:33 PM

yup...technician in my area confirm tm are conducting speed cap bandwidth..maybe up to end of august. Just great..they never inform to their customers

whatttt?????? end of august??????? thats totally insane!!!!!!!!!!!

ok i really feel like jumping down from my condo unit now lol

what the f*** 10 gb = heavy user?

4mbps = 1300 GB/every month

and 10 gb is heavy?



This post has been edited by Mokuton: Aug 26 2009, 11:49 PM

I 100% agree with you.
My one day usage only surf internet also can reach 1GB edi, 10GB 10 days already gone.
How am i going to use internet for the rest of 20 days in a month?
P1 give me 40GB also not enough edi, sumore this one 10GB. =_=!!!

Do they have the rights to test their "capping internet speed" when we the consumer is paying for their service ?

Do they have the rights to cap our internet speed without "we" the consumer notice ?

Do they have the rights to cap our internet speed with the agreement we agreed on or register before this new implantation ?

http://www.cfm.org.my/

If they want to do some short of testing, They should give us some notice or information about what they doing on the background. This so unfair to customers where we still paying for monthly without discount, while they capping customers' bandwidth and gain so much of profits in the same time.

TMNut just took any action as they liked without thinking about customers' right.
Where's the Law in Malaysia? All just useless with blindfold.

This post has been edited by Acrisius: Aug 27 2009, 12:17 AM

tmnut said they were asking for public feedback but they didn't bother to ask me about it or any of you for that matter.

what kind of public feedback they want???????

They want a public feedback without informing us?

A burnt tmnut building will be a sufficient feedback.

sigh.
been suffering shitting 40kb/s dl on my 1mb line for 2 weeks.
sucks!!

my HD movies TT
can never reach 100%

This post has been edited by Jit: Aug 27 2009, 02:03 AM

hah?..tmnet ? ...cap our storage...damn..can't be..f***ing shit ar..tmnet... today..my internet damn slow..Im using 1 mb speed...usually Im downloading around 190 kbps..also good on torrent..but now..suck...why...... not enough cap..10 gb.. We paying for u tmnet....dont treat us like a old style...yeah remember.. 1 malaysia..f*** U BARISAN NASIONAL

same with my place at wangsa maju..
normally i could dload 10gb per day...
but for last few days, it seems that my speed has been capped to 40kbps...
i made a reports 3 times already and the stupid technician said it was my modem problem..

same ere. although my line is capped daytime n night time too. early morning its fine.

my download speed cant get more than 20KBps past few days
browsing webpage & streaming video sometime ok sometime ko

first tmnet claim got technical problem
then TPB tracker close down
and now this.................

the day that tmnet announced no more unlimited broadband
and that will be the same day I'm going to unsubscribe my sh@tmyx account

So that's why my download is capped at 50kB/s..
add that with the slow surfing speed..
Thank You Streamyx! I don't regret getting this 1MB unlimited plan.

things that i can do in a day is now extended to 3 days... seriously, streamyx consists of unprofessional people.

so slow..... finally i say slow most of the site need refresh so many time only can see.