QUOTE(gastacopz @ Aug 5 2012, 09:49 AM)
lol..y email??
just straight away chat wif them for fast response...
using their data service on and off before.....honestly..their speed sucks...always dc...

Thanks man, you are really helpful, just saw the "chat" on contact us. let see got ppl working answer me although their chat service include sundays,

Based on your feedback, probably sign up for 88sen per day maybe can use 2-3 mb only? i mostly need to keep in touch messnger, fb, twitter and find so misc info, i dont dream of downloading files
they got free sim card with min rm30, top up, guest if no good after the rm30 finish just buang the sim lor,

what you think?
Added on August 5, 2012, 10:30 ammy chat with talk tune so far...
mhtan: tune talk says 5sen per mb or per SESSION. what it means by per session, is it mean if i on and off gprs every 5 seconds then in one minute i will be charge 12 sessions? (12 x 5sen = 60 sen/min)
any time limit to finish the 5sen/mb session?
You are now speaking with Satwin of Customer Service.
Satwin: good morning
mhtan: gd morning, happy sunday to you,

Satwin: The data is been charges as 5 cents per MB
Satwin: Which means when you had used 1MB and below, you will be charged 5 MB
Satwin: *5 cents
mhtan: yup, that's right. i am just afraid of the "per session" clause, what if the signal so wobbly that every 100kb they charge new session
mhtan: that mean 50sen per 1mb, could that happen?
Satwin: Nope, that could not happen
mhtan: why do you say that?
Satwin: The price will be quoted when you use 1MB
Satwin: Till you dont reach the second MB, you still been charged for the usage of the first MB been used
mhtan: no time limit? if i use the data carefully that and dont use more than 1mb per day, even i off and on my phone many times that day, i only will be charged 5sen?
Satwin: Yes
Satwin: Is there anything else I can assist?
mhtan: sounds very good, if this is true, this is first time i am proud of malaysian company, hehehe
mhtan: but how do you account for this statement in the website
mhtan: Example 2: - If you download 1MB of data, but it was done in 3 sessions, you will be charged RM0.15.
mhtan: how do you define per session?
Satwin: each session has data usage of 1MB quota
mhtan: dont mean to be difficult but dont you think this contradict example 2? why do you need example 2? if each session is 1mb for is it possible that i dl 1mb in 3 session? 3 session should give me 3mb and not 1mb right?
[long silence...... malaysia boleh] -stay tuned
Added on August 5, 2012, 10:55 am[after long pause]
Satwin: Yes, you are right
mhtan: so how do explain example 2?
mhtan: how is it possible for me to dl 1mb in 3 session with total charge of 15sen?
Satwin: one moment please
mhtan: ok, no prob
Satwin: thank you for waiting
Satwin: for downloading session, if you use data which is less than 1MB in one session you will still be charged 5 cents
Satwin: no matter if you had used less than 1MB for downloading, you will still be charged 5 cents per session
mhtan: But that's not what you said earlier right? Satwin: The price will be quoted when you use 1MB
Satwin: Till you dont reach the second MB, you still been charged for the usage of the first MB been used
Satwin: that is for browsing purposes
mhtan: you have separate rate for browsing and downloading???!!!
Satwin: we follow on the data rate been used
mhtan: satwin, please... do you understand the question?
Satwin: When you had use less than 1MB of data in a session, you will still be charged 5 cents
Satwin: therefore downloading data which is less than 1MB in 3 sessions is being charged as 3 sessions x 5 cents
mhtan: that's my first question!!! but you replied :
mhtan: yup, that's right. i am just afraid of the "per session" clause, what if the signal so wobbly that every 100kb they charge new session
mhtan: that mean 50sen per 1mb, could that happen?
"Satwin: Nope, that could not happen
Satwin: The price will be quoted when you use 1MB
Satwin: Till you dont reach the second MB, you still been charged for the usage of the first MB
been used"
Satwin: I do apologies on the confusion earlier
mhtan: ok, so, if the signal drop and on 60 times per min, that will be 60x5sen = rm3 per min (worst case scenario), right?
Added on August 5, 2012, 11:03 amSatwin: Yes it is
mhtan: 42 min... malaysia boleh...
mhtan: back to square one,,,,
Satwin: Is there anything else I can assist with?
mhtan: oklah... nevermind....
mhtan: thanks, thats all
Satwin: Thank you for contacting us.
Please do contact us back for further assistant in future.
Have a great day.
Your party has left this session.
46 min wasted for nothing
This post has been edited by mindman: Aug 5 2012, 11:03 AM