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> [Q&A] Poslaju services

Strawberry<3
post Dec 3 2010, 11:08 AM

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QUOTE(1314 @ Dec 2 2010, 11:12 PM)
how if i not free to take my poslaju??
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If u are not at home, they will leave a card for u to go to collect at pos office. They will keep your parcel in post office for 14 days. If after 14 days u haven't go to collect, they will send the parcel back to sender.

QUOTE(bloodlines @ Dec 2 2010, 11:26 PM)
im getting fed up with poslaju...my house and poslaju not even 1 kilo but still missed delivery...now i need to wait until this sunday coz tmr is friday poslaju close and this saturday is the first sat of the month...damn poslaju....if i know poslaju cant send it even it's near i already go collect myself...ZZzzZZzzZZz! vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif
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U can call them say u will go to collect yourself... but since Friday and Sat they close then have to wait until Monday only. btw.. are u from Kedah, Terenganu or Kelantan? because if other place Friday they still working oh.
Stephy TK
post Dec 3 2010, 07:52 PM

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Q1 : Whether poslaju postman do delivery at night ?Did anyone experience that ?

Q2 : What is the mean of this ? :
Unable to deliver the item due to
addressee not available at time of delivery
( Is it meant nobody home at the time?Or meant that my address isn't available , he can't find my address ?)
SUSsoundsyst64
post Dec 3 2010, 08:34 PM

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QUOTE(Stephy TK @ Dec 3 2010, 07:52 PM)
Q1 : Whether poslaju postman do delivery at night ?Did anyone experience that ?

Q2 : What is the mean of this ? :
Unable to deliver the item due to
addressee not available at time of delivery
( Is it meant nobody home at the time?Or meant that my address isn't available , he can't find my address ?)
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Answer

1. Paling lewat is around 6PM (based on my experience)
2. Unable to deliver the item due to addressee not available at time of delivery - means poslaju cant deliver because the receiver is not at home. Don't worry. Poslaju will attempt another deliver until the item is safely arrive. smile.gif
mickychunnie
post Dec 4 2010, 08:47 PM

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Hi anyone noe if my tracking code starts with ENXXXXXXXMY means it's pos laju?
Strawberry<3
post Dec 4 2010, 09:18 PM

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QUOTE(mickychunnie @ Dec 4 2010, 08:47 PM)
Hi anyone noe if my tracking code starts with ENXXXXXXXMY means it's pos laju?
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yes pos laju.

Pos laju will start with EN or ED and end with MY

This post has been edited by Strawberry<3: Dec 4 2010, 09:18 PM
PORTRAITnaomi
post Dec 4 2010, 09:35 PM

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Date Time Process Office
04-Dec-2010 10:32 Item arrived at processing center
03-Dec-2010 19:26 Item dispatch out from origin station PPL BATU PAHAT

Item arrived at processing center. What does it mean? And why they didn't update the office? If I post my parcel to Bidor, Perak, then where the processing center office now? I've sent it yesterday (Friday) and today is the first Saturday. So, when they can deliver it to my recipient?

By the way, if there's an error on recipients address spelling, such as I wrote 'Jalan Orchid', where it supposed to be 'Jalan Orkid', will it be success to be delivered?
Strawberry<3
post Dec 5 2010, 12:14 AM

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QUOTE(PORTRAITnaomi @ Dec 4 2010, 09:35 PM)
Date          Time  Process                                            Office
04-Dec-2010  10:32  Item arrived at processing center 
03-Dec-2010  19:26  Item dispatch out from origin station  PPL BATU PAHAT

Item arrived at processing center. What does it mean? And why they didn't update the office? If I post my parcel to Bidor, Perak, then where the processing center office now? I've sent it yesterday (Friday) and today is the first Saturday. So, when they can deliver it to my recipient?

By the way, if there's an error on recipients address spelling, such as I wrote 'Jalan Orchid', where it supposed to be 'Jalan Orkid', will it be success to be delivered?
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Your recipient should receive the parcel on Monday.

The spelling should not have any problems because post man they look at post code. if the post code is correct then should be no problems.
mickychunnie
post Dec 5 2010, 03:12 PM

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ok thanks strawberry ^^
Strawberry<3
post Dec 5 2010, 03:17 PM

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QUOTE(mickychunnie @ Dec 5 2010, 03:12 PM)
ok thanks strawberry ^^
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u are welcome ^^
PORTRAITnaomi
post Dec 5 2010, 04:07 PM

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Thank you so much Strawberry<3 for your info ^^

Aringato Gozaimas ^______________^
Strawberry<3
post Dec 5 2010, 08:45 PM

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QUOTE(PORTRAITnaomi @ Dec 5 2010, 04:07 PM)
Thank you so much Strawberry<3 for your info ^^

Aringato Gozaimas ^______________^
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no problems ^^
Polytechnic
post Dec 6 2010, 12:19 AM

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Poslaju sucks


I hate them so much seriously

Let me explain my situation

I ordered something off the internet and deliver by poslaju

I tracked and called customer service about it and they told me it was with the courier at 9:02 am

So i waited since then until 6pm

There were no calls , no sorry notes and no notice notes or ring bells

I called twice before 5pm and they told me the courier will deliver the item to me before 630pm

So i waited another 1 hour 30mins

At 630pm , i called and no one answer . CAlled 1300300300 and they told me that the courier just went back to the office and closed.


I was so angry and complained about but the customer service are so useless and cant do anything about it

Until now i cannot get my package and my customer want a refund


Added on December 6, 2010, 12:22 amAround 1030pm , that was the time i was released from my hard tiring work

I found a note in my letter box which i do not see it even i left home at 645pm.


IT stated 10:03 AM stating i was not at home


I was like " WTF "

I waitied since 9am and there were no such thing in my letter box

So i asked the security guard that was on patrol near my house.

He told me that a fat poslaju malay delivery courier came at 8:22pm and drop off the note at my letter box

There was a CCTV recording too .

He did not even Call or ring bell or anything .

He just went to the letter box and drop off the note.

IT was friday and i heard malay people are very lazy during fridays.

This post has been edited by Polytechnic: Dec 6 2010, 12:22 AM
MYHuiYangz
post Dec 7 2010, 01:14 AM

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Does poslaju deliver on public holidays? Im in kl area and im expecting a package...doh.gif
lhongwuh
post Dec 7 2010, 01:35 AM

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QUOTE(MYHuiYangz @ Dec 7 2010, 01:14 AM)
Does poslaju deliver on public holidays? Im in kl area and im expecting a package...doh.gif
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public holiday, u guess? blush.gif
MYHuiYangz
post Dec 7 2010, 01:45 AM

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Er,no?
hkspower
post Dec 7 2010, 03:38 AM

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ordei say its HOLIDAY shakehead.gif
Strawberry<3
post Dec 7 2010, 09:18 AM

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QUOTE(MYHuiYangz @ Dec 7 2010, 01:14 AM)
Does poslaju deliver on public holidays? Im in kl area and im expecting a package...doh.gif
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public holiday wo... means holiday lo.. they won't be so nice work over time on public holiday la doh.gif
MYHuiYangz
post Dec 7 2010, 04:56 PM

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doh.gif i figured as much sweat.gif thx for the help anyway guys tongue.gif
Saphira4597
post Dec 7 2010, 08:28 PM

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Hmm guys whats the diff between parcel and pos laju? Does parcel has tracking too? cos I'm going to post some stuff over to my friend in Singapore @@"
Strawberry<3
post Dec 7 2010, 10:22 PM

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QUOTE(Saphira4597 @ Dec 7 2010, 08:28 PM)
Hmm guys whats the diff between parcel and pos laju? Does parcel has tracking too? cos I'm going to post some stuff over to my friend in Singapore @@"
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Parcel is registered post or e-parcel ... It is slow but cheaper than poslaju. Yes they have tracking number but the tracking number can only be tracked when the parcel is still in Malaysia. Once it out from Malaysia, we can't track anymore.


Poslaju is more expensive but faster and the tracking number can be tracked all the way until your friend received the parcel

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