I was told this by Gdex too. In any case, like I said earlier I stand by the slip as evidence.
In this case I have no choice but to make a police report, and let them sort it out.

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Added on June 18, 2009, 9:13 pmOk they didn't tell me this. I didn't call for a box, I had it from a previous visit to a Gdex.
Noted, shall include in the report.

This post has been edited by zer0hour: Jun 18 2009, 09:15 PM

hope u guys can solve it fast and easy.... its kinda annoying when we wish the dealing would go smooth as a butter, then suddenly shipping buat masalah.

during my last deal they ( gdex ) forgot to take the airway bill... isnt tat right zer0hour?

Same like asamkipas stated lor. They came once without an airwaybill, so I sent the pickup guy back saying that I wouldn't send without it.

They came again a couple hours later with the waybill. Kinda dodgy la, no more pickups..

lol... GDex is truely irresponsible
seriously,even my item were destroyed due to their postage services and ive requested for fragile and thingy
They insisted it was because of my own problem and they didn't take care -.- couldn't receive the refund

item pickup was on 3 p.m 18/6/09

arrived at ozone64 in sibu at 1 p.m 19/6/09

service is superbly fast and undeniable,but the problem is they have yet to give me any receipt,I call a bladi operator dis morning and I requested them to give me the receipt or at least tracking number..that bladi operator just told me that she shall send via fax to my place within 15 minutes after I call,but now is 6.15 p.m a couple of hours has passed and still no black n white..this is so dangerous especially as to show proof for anything.Luckily the item arrived safe and sound..

haiya,speedy but dangerous..

So when are u gonna lodge police report against GDex?
Since GDex said no pickup nor postage made no tracking record I think u should refund me first while u clearing up thing with GDex.
As a buyer I deserve to get refund if no postage done and I'd consider this is as a fraud case. What do u guys think?

IMO in this case if zer0hour really did sent but gdex has made a mistake,plus he need to refund you fully then this is a no win-win situation,coz?

first he(bro zer0) has lost his thing

and then he need to refund..so meaning that his loss is much more,and you(bro owikh) lose nothing apart from time and abit of money.

BUT

this rule applies only and only if what bro zer0hour is telling the truth.If it is not then only god knows which is best.As for now as long as bro ze0hour is still here..lets settle on how to bang Gde first,then we talk about the payment ya

dont get me wrong,i'm not biased to any side..just wana give my view

What seller lost much more? zer0hour lost his phone, that money he took came from me.
He lost a phone whereas I lost my money.
Huge loss for me bro. The report might show the real face of the real cheater...

While I'm on the way settling this issue, u msn me to offer an iPhone?!

This post has been edited by owikh84: Jun 21 2009, 08:05 AM

Pls keep this DISPUTE thread clean from any sale offering.

mr. kong, sir. please make sure to log into your right dupe account when replying as it makes you look like a highly suspicious person.

I'm going this weekend, as we agreed previously.

As for refund, as we discussed too, I feel my terms hold here, as the item was conveyed to courier.
Like you stated in your 9.15pm post, 'the report might show the real face of the real cheater', exactly. I'm the party who was wronged by the courier too, and I have no fear of an investigation. I encourage one.

Now coming to the sales posts (which seem to have been deleted):
Pls la guys, don't you think it's very inappriopriate and rude to perform sales here? Have some sense of decorum please.

zer0hour, the past few days, when i read this thread and i straight take my phone and sms to Kevin already and tell him to go and report police to GDex.
Last year,i was facing the same problem like u and Kevin facing right now.
My parcel gone when i shipped it by using City-Link, the item has been gone and no where to be tracked. i was mad that time cause the item worth a lot, i went to the head quarter in penang and they told me that this parcel was unable to track and will update me in few day times, so end up i made a police report and bring along the paper to show them, and guess what, after 1 day, my item " found" accidentally and i take it back successfully, the item never go out from penang to the destined location too

What i wanna say is, once they see the police report against their company,i think the upper layer is getting serious and track down the one who in charge the shipment that day, anyway,there is certain worker is in charge certain shipment, so there is no escape who those who stole it or cheated for it, the GDex will track it for sure.

Good luck,

Kevin or zer0hour, just let me know if you guys need anything, Ace meimei always there for u both hensem guy

The police report has been lodged, and referred to KL Commercial Crimes Division.
I will personally convey the report to Gdex tmrw.

Owikh, a copy has been sent to your email address.

Ace, thanks for your offer of help =)

Received and read the report.
Awaiting for a phone call from police.

Any latest update? Feel sad to both of you, hope the police may assist on this.

In this case, buyer has the right to claim back the money.
Although the T&C stated buyer bear all the cost and risk of postage, BUT that's only AFTER seller SUCCESSFULLY pass the item in one piece to courier company WITH proof.

In this case, seller failed to prove so because the record is not found in the courier system & it's still the problem between courier company and seller. Until the day that it's proven that courier company has received the item, seller is still considered not yet post out the item.
Therefore, buyer still has the right to claim back the money.

If there's a case where the seller already pass the item to courier successfully (with prove & tracking in their system) but never reach buyer, only then this case is called POSTAGE RISK BEAR BY BUYER.

It's just my personal opinion.


WHAT IF... I mean WHAT IF(don't flame me) the seller didn't post out the item?
Then the seller will earn the amount of money that the item worth.

Actually by refunding, seller only lost the phone while buyer lost nothing.
If no refund, seller lost nothing (as the payment is already made) and buyer lost a phone.

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Added on June 29, 2009, 8:01 pmNote: I'm a seller myself and by stating the point above won't benefit me. So please be open minded to accept my opinion

This post has been edited by jiaxun: Jun 29 2009, 08:01 PM

This thing is under POLICE investigation already... Its SERIOUS! Without proof, do you think seller go police station and make a report? Will you go without proof?

Its very bad these things have to happen to reliable Seller/buyer. I dealt with both of them before...

If anyone want to help... please tell how to help... trying to say whose right whose wrong here WON'T HELP!

I dont know whether Consumer Association of Penang (CAP) can help? Tell them Gdex is taking its customer for a fool and ask for a FULL transparent investigation...

seller lost the phone ( also money right? )

jiaxun,
I agree with your views. My T&C holds after the item is conveyed to the courier. Thing is, I do have proof, the slip.
That's why my opinion is that my T&C holds.

Now if Gdex is disputing the slip, that is a matter for the police to investigate, which is precisely what I have done.
All documents have been provided and an investigation is ongoing.


The police interrogated me for 1hr+ during the process of taking my statement, and not the usual constables in uniform ya.
Commercial crimes come under the purview of an inspector. No way would I have gone through that without proof..

Owikh, appreciate your attention to my request over the phone ya. Thanks.

This post has been edited by zer0hour: Jul 3 2009, 06:36 PM