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TIME TM DOWNTIME/MAINTENANCE ANNOUNCEMENT THREAD, Post it up here

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ILECHZ
post May 15 2013, 04:30 PM

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Sarawak Kuching Tabuan Jaya anyone encounter streamyx problem? im unable to online...

15/5/2013
lgk_2013
post May 16 2013, 11:37 PM

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hello, the service don't work by tm wifi cable car , Langkawi and when we call tm they say we should contact the person in charge and when we ask about his name or number they don't know ,can any body help please ???

Thank you
pumpskill
post May 28 2013, 09:04 AM

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Hi may i know is Unifi internet down in KL - Ampang area?

Urgent!

Thanks.
frozz@holic
post May 29 2013, 11:09 AM

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been having ON nad OFF connection is Subang Area, is TM scamming something or "maintenence" ?
Mr.CoMoT
post Jun 1 2013, 04:22 PM

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QUOTE(frozz@holic @ May 29 2013, 11:09 AM)
been having ON nad OFF connection is Subang Area, is TM scamming something or "maintenence" ?
*
same here at cheras already 3-4 days.. sad.gif
bijoumerchant
post Jun 1 2013, 10:37 PM

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same here wangsa maju
Ethanz20
post Jun 3 2013, 12:49 PM

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hello guys wanted to ask why my connection quality is low eventho my ping is ok. usually i cant browse and play online games, it keeps dc almost 3 weeks now
Ethanz20
post Jun 3 2013, 12:49 PM

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repost sorry*

This post has been edited by Ethanz20: Jun 3 2013, 12:50 PM
pumpskill
post Jun 10 2013, 10:32 AM

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Hi May i ask is Unifi Internet currently down in KL - Ampang - Pandan Mewah area?

Kindly help me urgent please.

Thanks.
cplow1
post Jun 26 2013, 11:40 AM

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ANNOUNCEMENT

SERVICE OUTAGE IN MELAWATI, SETAPAK & WANGSA MAJU, KL



Telekom Malaysia Berhad ™ wishes to inform our Streamyx and UniFi customers in Melawati, Setapak and Wangsa Maju, Kuala Lumpur that you may be facing service disruption due to the ongoing Tenaga Nasional Berhad (TNB) power maintenance works at its power station in Danau Kota, Kuala Lumpur.
The services are expected to be restored by 8pm today once the maintenance works are completed.

We wish to thank our customers for their understanding and patience during the affected period. Should you require any further assistance, please do not hesitate to email us at help@tm.com.my for TM fixed line and Streamyx customers and unifi@tm.com.my for UniFi customers.
cplow1
post Jun 26 2013, 11:40 AM

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Anyone staying at puchong jaya or puchong area encounter any service interruption?

my place unifi and phone both also down...help
dannychen
post Jun 27 2013, 06:25 PM

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ANNOUNCEMENT



PLANNED MAINTENANCE WORKS FOR

INTERNATIONAL DATA LINK TO EUROPE



TM wishes to inform that the consortium for the submarine cable network system providing international data link to Europe has scheduled a planned maintenance exercise on 29 June 2013. The maintenance work is expected to be completed on 21 July 2013. During this period, users may experience:


Slow browsing when accessing sites hosted in Europe, the United States (U.S.) and North Asia.
Less than ideal call quality when making and receiving VOIP calls to and from Europe, U.S. and North Asia.
Less than ideal online gaming performance when using servers hosted in Europe, U.S., North Asia.
We are taking pro-active steps to optimise bandwidth utilisation on other international links to ensure that any performance degradation caused by this maintenance exercise is minimised.

We apologise for any inconvenience caused and would like to thank you for your understanding and patience during this period. Should you have any enquiry or require further assistance, please get in touch with us here or tweet us at @TMConnects.

Thank you.

__________________________________________________________________________________________________



KERJA-KERJA PENYELENGGARAAN BERJADUAL UNTUK

SAMBUNGAN DATA KE EROPAH



TM ingin memaklumkan bahawa pihak konsortium sistem rangkaian kabel dasar laut yang menyediakan pautan data antarabangsa ke Eropah merancang untuk menjalankan kerja-kerja penyelenggaraan pada 29 Jun 2013. Kerja-kerja penyelenggaran tersebut dijangka selesai pada 21 Julai 2013. Dalam tempoh ini pengguna mungkin akan mengalami:

Penurunan prestasi apabila mengakses laman web yang dihoskan di Eropah, Amerika Syarikat dan Asia Utara.
Kualiti panggilan VOIP yang kurang memuaskan apabila membuat dan menerima panggilan VOIP dari Eropah, Amerika Syarikat dan Asia Utara.
Penurunan prestasi permainan dalam talian apabila menggunakan server yang dihoskan di Eropah, Amerika Syarikat dan Asia Utara.
Kami akan mengambil langkah-langkah pro-aktif untuk mengoptimumkan penggunaan jalur lebar pada pautan antarabangsa yang lain untuk memastikan bahawa impak disebabkan oleh aktiviti penyelenggaraan ini dikurangkan.

Kami memohon maaf atas sebarang kesulitan yang timbul dan ingin mengucapkan terima kasih kerana memahami dan bersabar dalam tempoh penyelengaraan ini. Untuk maklumat lanjut atau sebarang pertanyaan, sila klik pautan ini atau ikuti @TMConnects di Twitter.

Terima kasih.

source
chocobo7779
post Jul 1 2013, 06:05 PM

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No wonder my surfing and downloading suddenly become slow la... sweat.gif

Kitsune_Yuiyean
post Jul 4 2013, 10:51 PM

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Aiyah...not very safe for people who wants to use online money transfer. Been having downtime trying to access bank transfer service and corporate sites that requires log-in.

I guess no paying online bills for awhile.
pumpskill
post Jul 8 2013, 09:38 PM

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May i ask is Unifi internet in KL - Ampang - Pandan Mewah area currently down?

I need help urgently..

Very urgent..
dannychen
post Jul 9 2013, 07:35 PM

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MAINTENANCE WORKS FOR THE INTERNATIONAL DATA LINKS

TO THE US AND EUROPE

TM wishes to inform that its consortium for the submarine cable network system providing the international data link to the United States (U.S) is currently performing an urgent maintenance work. We wish to highlight that this urgent maintenance work is on top of the ongoing maintenance exercise the international data link to Europe. The maintenance works are expected to be completed in stages by 23 July 2013.


During this period users may experience:


Slow browsing when accessing sites hosted in the US, Europe and North Asia
Less than ideal call quality when making and receiving VOIP calls to and from the US, Europe and North Asia
Less than ideal online gaming performance when using servers hosted in the US, Europe and North Asia
To ensure that any performance degradation caused by these ongoing maintenance activities are minimised, we have taken pro-active steps to optimise bandwidth utilisation on other international links.

We apologise for any inconvenience caused and would like to thank you for your understanding and patience. Should you have any enquiry or require further assistance, please get in touch with us here or tweet us at @TMConnects.

Thank you.

___________________________________________________________________________________________________



KERJA-KERJA PENYELENGGARAAN UNTUK SAMBUNGAN DATA ANTARABANGSA

KE AMERIKA SYARIKAT DAN EROPAH



TM ingin memaklumkan bahawa pihak konsortium sistem rangkaian kabel dasar laut yang menyediakan pautan data antarabangsa ke Amerika Syarikat sedang menjalankan kerja-kerja penyelenggaraan segera. Kami ingin menyatakan bahawa kerja-kerja penyelenggaraan segera ini adalah tambahan kepada aktiviti penyelenggaraan yang sedang dijalankan ke atas sistem rangkaian kabel dasar laut yang menyediakan pautan data antarabangsa ke Eropah. Kerja-kerja penyelengaraan tersebut dijangka selesai secara berperingkat pada 23 Julai 2013.


Dalam tempoh ini pengguna mungkin akan mengalami:


Penurunan prestasi apabila mengakses laman web yang dihoskan di Amerika Syarikat, Eropah dan Asia Utara
Kualiti panggilan VOIP yang kurang memuaskan apabila membuat dan menerima panggilan VOIP dari Amerika Syarikat, Eropah dan Asia Utara
Penurunan prestasi permainan dalam talian apabila menggunakan server yang dihoskan di Amerika Syarikat, Eropah dan Asia Utara

Untuk memastikan bahawa impak disebabkan oleh aktiviti-aktiviti penyelenggaraan serentak ini dikurangkan, kami telah mengambil langkah-langkah pro-aktif untuk mengoptimumkan penggunaan jalur lebar pada pautan antarabangsa yang lain.


Kami memohon maaf atas sebarang kesulitan yang timbul dan ingin mengucapkan terima kasih di atas kesabaran anda semasa tempoh penyelenggaraan ini. Untuk maklumat lanjut atau sebarang pertanyaan, sila klik pautan ini atau ikuti @TMConnects di Twitter.

Terima kasih.

source
pumpskill
post Jul 18 2013, 12:25 PM

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Hi may I ask is unifi internet currently down in KL - Ampang - Pandan Mewah area? I am from another country unable to contact my friend at that area. Can anyone help me with it?

Very urgent..
dannychen
post Jul 22 2013, 09:53 PM

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ANNOUNCEMENT



MAINTENANCE WORKS FOR INTERNATIONAL DATA LINK TO EUROPE COMPLETED



TM wishes to inform that the submarine cable network system consortium has completed the maintenance works for the international data link to Europe.


Access to sites and servers hosted in Europe, the United States (U.S) and North Asia are now fully optimised for your enjoyment.


We apologise for any inconvenience caused and would like to thank you for your understanding and patience during this period. Should you have any enquiry or require further assistance, please get in touch with us here or tweet us at @TMConnects.

Thank you.



__________________________________________________________________________________________________



KERJA-KERJA PENYELENGGARAAN BERJADUAL UNTUK SAMBUNGAN DATA KE EROPAH SELESAI DIJALANKAN

TM ingin memaklumkan bahawa pihak konsortium sistem rangkaian kabel dasar laut telah selesai menjalankan kerja-kerja penyelenggaraan pada pautan data antarabangsa ke Eropah.
Akses kepada laman web dan pelayan yang dihoskan di Eropah, Amerika Syarikat dan Asia Utara kini dioptimumkan sepenuhnya untuk keseronokan anda.
Kami memohon maaf atas sebarang kesulitan yang timbul dan ingin mengucapkan terima kasih kerana memahami dan bersabar dalam tempoh penyelengaraan ini. Untuk maklumat lanjut atau sebarang pertanyaan, sila klik pautan ini atau ikuti @TMConnects di Twitter.
Terima kasih.

source
LickGuy
post Aug 19 2013, 01:45 PM

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is unifi now (19/08) down ? @ ampang/ulu kelang area?
or it's just me?
FlyingSHeep
post Aug 19 2013, 03:03 PM

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my modem keep reseting itself =.= gombak,greenwood area...i had this problem last month now its back again... modem reset/on randomly...
streamyx 2mb...

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