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 Your One Stop iTunes Troubleshooting Centre, How-to-do guides, backup, tips & tricks!

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yezhacolic
post Sep 8 2010, 12:44 PM

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QUOTE(zwanvedder @ Sep 8 2010, 09:45 AM)
i have 2 units of iphones at home n using single pc n itunes to sync d phones...may i know where is my backup files located for each phones...?
*
google

QUOTE(me076310 @ Sep 8 2010, 10:21 AM)
hey,

can we use pay-pal to buy stuff from US itunes store?...i mean the pay-pal account was registered using Malaysian credit card.
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No you cant.
yezhacolic
post Sep 8 2010, 05:41 PM

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QUOTE(ILECHZ @ Sep 8 2010, 05:30 PM)
erm i using window 7 64bit with Itunes 10 i cant access itunes store whenever i in i will have a blue death screen and it auto restart my pc sad.gif help please
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How about you try to reinstall your iTunes first?
yezhacolic
post Sep 8 2010, 07:13 PM

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QUOTE(ILECHZ @ Sep 8 2010, 06:50 PM)
doesnt work too
*
Perhaps you try to downgrade your iTunes back to 9.21 or lower?
yezhacolic
post Sep 12 2010, 10:31 AM

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QUOTE(ariff81 @ Sep 12 2010, 01:30 AM)
hi sifu's,

got a minor problem now with my itunes ver 10
ive just updated my 3gs to ver 4.1 and after that i updated my itunes to ver 10...

now itunes cant detect my phone,
its written "this iphone cannot be used because the apple mobile device service is not started"

can some1 help me with this thx...
*
http://discussions.apple.com/thread.jspa?threadID=1231033
yezhacolic
post Sep 12 2010, 12:17 PM

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QUOTE(ariff81 @ Sep 12 2010, 12:15 PM)
Tried but still can't... Sigh... Damn sad... Don't know what's wrong ???
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Seriously, I dont know what is wrong. Maybe you try to google for more solutions?
yezhacolic
post Sep 13 2010, 09:06 AM

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QUOTE(jphlau @ Sep 13 2010, 04:38 AM)
I am in the process of updating my iphone4 to 4.1 and the update stuck in the middle. Any ideas how I can solve this? Can I just unplug my iphone and start all over again.

Edit: Restore has fail with itunes restore error #20000. Anyone know what this is and how to resolve this?
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You try putting your iPhone into DFU mode and restore. Make sure you upgrade you iTunes to the latest version one.
yezhacolic
post Sep 21 2010, 10:21 AM

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QUOTE(hcturtle @ Sep 14 2010, 12:38 PM)
iPhone Generation :
Unlocked? (or Part Number): I'm sorry. i just get this set from a friend. bought it as a 2nd hand set. and very very unfamiliar with iphone
Current Firmware : 3.1xx
Current network: Previosly DIGI
iTunes Version : 10
PC/MAC : PC
Jailbreaking software : Never Jailbreak before
Problem Encountered : Could not restrore firmware error code 29. and now my phone when plug in, the itune doesn't even show any imei, and current firmware.. all is "NA"
Steps Taken So Far : Tried restore multiple times on 2 computers.
Screenshot of Problem(if applicable) :
Other Information/Remarks :
*
Try putting your iPhone into DFU mode first before clicking "restore".

DFU mode :
Plug in to iTunes,
10 secs (power + home) button
10secs (home button only)
total 20secs.

QUOTE(frankgoh @ Sep 21 2010, 01:48 AM)
guys i want to ask, when i sync photo to my iphone , but why itunes is going to ask me delete some apps from my phone ? i have enough memory and spaces to input more photo from pc to phone. would appreciate for your help
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You sync it with a different PC? If so, iTunes will pop out asking you to remove the apps. If it wasn't, then you try to "backup" all your data and perform a restore. After finish restoring, restore from backup and try to sync the pictures again.

QUOTE(seriousam @ Sep 21 2010, 02:35 AM)
hi sifu ..

if i would like to sell off my iphone and since itunes and appstore in my iphone have my details. how do i delete those sensitive information off the iphone?

and how do i delete all my information from my itunes accounts?

thanks
*
Plug in to iTunes and click "restore".
p/s: make sure yours is official unlock ones before proceed. If it is not an official unlocked ones, you will need to delete infos manually via iPhone ONLY.
yezhacolic
post Sep 23 2010, 11:05 PM

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QUOTE(shedvtec @ Sep 23 2010, 08:33 PM)
Hello..i have a problem with my iphone 3G model..i accidently update my firmware to 4.0.2..and downgrade it back to 3.1.3..i can jailbreak my iphone..install cydia..but, my sim not detected..it show 'NO SERVICES'..what can i do? my set is US..

here my current version :

-Version : 3.1.3 (7E18)
Modem Firmware : 05.14.02

Before,my firmware is 3.1.2 and i already update my Cydia..after that,i upgrade to newest version..then all this happen..
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Download ultrasn0w from cydia. Done

QUOTE(azizul9736 @ Sep 23 2010, 10:15 PM)
Just bought  2nd iphone 3gs :-

1.how to change the phone ownership and sync with my itune cause the phone name still shown prev owner name?
2. is it possible to copy all downloaded application by prev owner in the phone to my itune?
Thanks
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1) Click restore via iTunes. Everything will clear of and back to factory settings. Please make sure yours is official unlock ones before you proceed.
2) Its not possible.
yezhacolic
post Sep 23 2010, 11:20 PM

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QUOTE(azizul9736 @ Sep 23 2010, 11:19 PM)
If i click restore, will it restore my OS to 3.X.X? can i remain the os 4.0?

Thanks Bro
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1) Update your iTunes to latest version ones. And then click restore. Will restore to 4.1
yezhacolic
post Sep 25 2010, 01:08 PM

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QUOTE(aztechx @ Sep 25 2010, 01:01 PM)
guys..is there a way for me to transfer old contacts from an old sim card to the iphone 4 which uses the microsim?ive been trying to do it for my brothers iphone 4 and cant figure out how. im afraid that if i backup his old contacts in my 3gs,it would combine with my own contacts.anyone?

thanks in advance!
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Cut your brother's sim into micro sim can follow the steps here : http://forum.lowyat.net/topic/868281 (Section 'B').

If you backup the old contacts thru your iPhone, as you said it will get combine together. Better not.
yezhacolic
post Sep 25 2010, 11:49 PM

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QUOTE(kylee700 @ Sep 25 2010, 10:58 PM)
hey...quick question..so i just got my iphone 4 from digi...wanted to register my phone on itunes..i entered everything till the part about billing method then i had to cancel coz i dun have a credit card n there is no NONE box to tick..so i got myself a malaysian itunes account tru the method of selecting free apps then i tried to re-register my phone..but when the phone is connected again...it will bring me to the window asking me to name my phone and sync my computer with my phone..i dunno how to register my phone..or is it already registered?? icon_question.gif  plz..sorry for noob questoin
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To register iTunes account without credit card , look here : http://forum.lowyat.net/topic/868281 (2. Set Up An iTunes Account. How?).
Just fill in those necessary informations. I didn't even register my i3gs before, has been a year. Didn't face any problem with it.
yezhacolic
post Sep 26 2010, 09:26 AM

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QUOTE(CloudyEx @ Sep 26 2010, 08:31 AM)
hey.. i would like to ask one simple question.. let say i've registered msia itunes and my phone is sync with it.. and i want to register another us itunes account.. when i log in with my PC's itunes and sync with my phone.. will my msia itunes account apps and stuff still be there? or it will wipe out? can i have like apps from msia itunes account and us itunes account? because i've bought some apps from the msia itunes account and want to use it sad.gif anyone? thanks
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http://forum.lowyat.net/topic/998251
SECTION E: CREATING MORE THAN ONE iTUNES ACCOUNT
yezhacolic
post Sep 26 2010, 09:34 AM

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QUOTE(*7* @ Sep 26 2010, 09:26 AM)
hi. i've encountered problem in registering itune account. i selected None in billing information, filled in addresses and details, however when click next it says your payment method is invalid. please provide valid information. I wanted to create malaysian account and entered correct home address of mine but still got this problem. help guys. thx
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I can simply create an account in less than 5 mins no problem or whatever. You try this guide : http://tinyurl.com/6yvmzp
Follow step by step you will be fine. No short cut.
yezhacolic
post Sep 26 2010, 06:33 PM

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QUOTE(zhyferox @ Sep 26 2010, 03:16 PM)
But the amount I bought exceed the balance available in my debit account. I thought debit card doesn't allow negative amount like credit card does? what will happen if they charge me later on and I don't have enough balance in the account? I can use the app just fine right now.
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Its either iTunes has an error or will deduct your $ later on (since you dont have enough credit in your bank now).

QUOTE(turion64 @ Sep 26 2010, 05:28 PM)
sorry if this has been asked b4.. may i know if i create an itunes account(apple ID) and set the country as singapore/my frens name and address in sg, can i set it back to my name and country malaysia after that ?

the reason im doing this is because i wan to order the bumper case as it only ship to singapore.
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I dont think so. If its really not possible then just register yourself with 2 iTunes account. 1 MY and 1 SG. No problem with that man. You can register as many as you want.

QUOTE(mrfarhatadib89 @ Sep 26 2010, 06:12 PM)
after downgrde the firmware from 4.1 to 4.0.1,smething is wrng with my wifi.
i can detect wifi but after i key in the pasword, the phone said
"unable to join network"
why like this?
*
Have you try with other Wifi?
yezhacolic
post Sep 26 2010, 06:41 PM

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QUOTE(CloudyEx @ Sep 26 2010, 06:35 PM)
i've read it already.. what im asking is not there.. my question is that if my iphone is currently sync with msia itunes and my apps is in it.. when i sync my phone into us itunes, will my msia itunes app will still be in my iphone or it will be wiped out? because i've bought some apps and i want those apps in my iphone.. hope you get what i mean smile.gif
*
http://tinyurl.com/2ewrtzg
Next time start with google. flex.gif

Added on September 26, 2010, 6:42 pm
QUOTE(turion64 @ Sep 26 2010, 06:41 PM)
can 4.0.2 be JB ?
*
http://forum.lowyat.net/index.php?showtopi...post&p=33587559

This post has been edited by yezhacolic: Sep 26 2010, 06:42 PM
yezhacolic
post Sep 27 2010, 08:47 AM

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QUOTE(nwwy @ Sep 27 2010, 04:33 AM)
anyway to change my Malaysia Region Itunes Acc to US Region Itunes Acc?
*
http://forum.lowyat.net/index.php?showtopi...post&p=36589636

@haman
Have you try these? :

http://tinyurl.com/mf7uju

http://tinyurl.com/6hxteg
yezhacolic
post Sep 27 2010, 09:59 AM

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QUOTE(vampire @ Sep 27 2010, 09:30 AM)
Wanna ask a noob question. Is it legal for us to create our own ringtones from mp3 using itunes?
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its legal biggrin.gif

http://osxdaily.com/2010/09/04/make-free-i...s-in-itunes-10/
yezhacolic
post Sep 27 2010, 11:47 PM

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QUOTE(Ricky300 @ Sep 27 2010, 08:55 PM)
Dear All,

Would like to seek for your assistant on Iphone rclxub.gif rclxub.gif

I'm using a Asus F3F with Operating System of Windows 7.

I have installed the latest version of Itunes on my laptop, however it just couldn't detect my Iphone.

Now detect as digital camera in My computer. (Run as administrator now)

I noticed that there is a problem on Asus board saying that it couldn't sync with Iphone.

Any other software that you can recommend?
*
There aint any software except itunes.
yezhacolic
post Sep 28 2010, 04:11 PM

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QUOTE(pakfunchai @ Sep 28 2010, 03:03 PM)
hi,

apologies if im posting in the wrong thread, would like to check if anybody is encountering the following problem..

billing information loop - this is where whenever i want to download free/paid applications or update existing apps, itunes requires me to update my billing info, which i correctly inserts my credit card details and yet it shows the following error msg.

"Your payment method was declined. Please enter a valid payment method information."

anyone here encountering this? sigh... just got iphone 4 but cant download apps...sigh
*
Contact the iTunes Store customer service group through the form at the bottom of their web page and explain the problem to them. They should be able to help you sort out the problem with your account login.

Good luck.
yezhacolic
post Sep 28 2010, 04:31 PM

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QUOTE(pakfunchai @ Sep 28 2010, 04:28 PM)
already emailed them but no responsse from them..sigh
*
Nothing can be done, just wait for their reply. Many people are complaining on iTunes these few days. cry.gif
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