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 Your One Stop iTunes Troubleshooting Centre, How-to-do guides, backup, tips & tricks!

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TSnokia2003
post Apr 15 2009, 03:38 PM

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SECTION G: COMMONLY ASKED QUESTIONS

1. How to SYNC Microsoft Outlook with iPhone
Prepare your Outlook:
1. Open Microsoft Outlook
2. Click on Tools >Options and click on “Others”
3. Check the box “Set Outlook as default program for messaging, contacts and calendars”
4. Click on OK

In Windows Vista:
1. Go to menu start and select “Default Programs”
2. Select “Set your defaults programs”
3. In the window part, select Microsoft Outlook and on the right click “Set this program as default program”
4. Close the window and click on OK.

In iTunes v8.1 above
1. Click on “iPhone”
2. Look in "INFO" tab.
3. Tick the contact, calendar, Mail Account

If this is ur first attemp to sync the information to the iphone
Look in Advance... Tick the item you want..
It will overwrite/ replace in ur IPHONE.
(credit to setoyo)

Microsoft tutorial: http://office.microsoft.com/en-us/outlook-...A010266802.aspx (posted by Ojimaru)


2. Transfering your applications to a new Computer
Option 1. You get to re-download all the purchased app from iTunes for free if you happen to move to a new computer or lost all your previous data. iTunes/iPod/iPhone will prompt you that you already purchased the app, and do you want to re-download it for free. (credit wei)

Option 2. From Mac or PC, copy the entire "Mobile Applications" folder into an external storage device, an external HDD or a thumb drive. Plug that external storage device into your Mac or PC, and open the folder. Leave that Finder window open, and run iTunes. Sign in into your iTunes account. Then drag-and-drop ONE app, from that "Mobile Applications" folder on that external storage device, into your Mac or PC iTunes. It should copy over into your Mac or PC iTunes library, which answers that question of yours whether it recognizes your PC or PC iTunes file format or not. Then try and sync your iPod Touch to it. If it installs the app over, then it works. Drag-and-drop all the other apps from that external storage device, to your iTunes on your new Mac or PC, and sync your iPod Touch/iPhone to get all the apps back into it.
(credit stringfellow)


3. Copying iTunes Store purchases from your iPod or iPhone to a computer
Copying iTunes Store purchases from your iPod or iPhone to a computer :
http://support.apple.com/kb/HT1420
http://support.apple.com/kb/HT1848


4. Malaysia iTunes Store using Debit/Credit Card
Malaysia iTunes accepts Malaysian credit cards but only for Applications. For the rest(movies, songs ,etc) you still need the American iTunes Store.

Malaysia iTunes Store using Debit/Credit Card discussion: https://forum.lowyat.net/index.php?showtopi...nes+credit+card


5. Malaysia iTunes and US iTunes
Most Applications and Games are available thru US iTunes AppStore and not all Applications/Games are available in M'sia iTunes Appstore. All Applications and Games in M'sia iTunes AppStore are in US currency.


6. Can i buy applications/games and credit it to my phone bill? [asked by forumers]
NO. You can't. You can only buy applications/games through iTunes.


7. AppStore applications need to purchase?
There's free and purchase applications/games. Head to iTunes Appstore for more info.


8. Can i use PayPal to purchase applications/games with Malaysia Credit Card?
NO you can't. You must have a valid US address and a US bank account in order to use Paypal to purchase applications/games via AppStore. You can't transfer money to your US Paypal with M'sia Credit Card to purchase applications/games.


9. Share iPhone Applications?
A1: Yes you can. As long as both iPhones or iPod share the same Apple ID user and password iTunes account. You're able to share the applications free or purchased. No extra payment needed.

A2: It's a little-known fact that iPhone applications can be shared amongst family members or a select few trusted friends. The process is similar to that of sharing purchased songs within iTunes, and goes something like this:

Make sure the Application you wish to share is on your computer. If you downloaded it directly to your iPhone, you must first sync with your computer to copy it there.
On the computer which has the Application in question, open iTunes, go to Applications, find the app you wish to share, right (or control-) click it, and choose "Show in Finder."
Copy the file shown to the second computer (i.e. the computer that syncs with the iPhone on which you'd like to share this application).
Drag the Application file into iTunes on the second computer, then double-click it within the Applications section of iTunes.
Give iTunes the password of the requested iTunes Store Account -- this will be the account from the first computer you originally used (in Steps #1 and #2)
Sync the iPhone with the second computer.
That should do it. You now will have the App in question on both iPhones, and it should work perfectly. Again, this is similar to the music purchased on the iTunes store and will only work on up to 5 other computers.


10. How to Completely Uninstall iTunes ?
Uninstall iTunes (Mac)
Uninstall iTunes (Windows)



--

This post has been edited by davidgary73: Oct 5 2010, 02:13 AM
TSnokia2003
post Apr 15 2009, 10:46 PM

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alright guys! the thread is now complete! please use it sparingly! biggrin.gif biggrin.gif biggrin.gif

This post has been edited by davidgary73: Jul 14 2009, 09:55 PM
irangan
post Apr 16 2009, 12:35 AM

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Setting up an US itune acc is no longer possible after Apple removed the 'NONE' as the payment method. Rumour said that by installing older ver of Itune will fix it. Tested with 8.0.1. Not working too.

Any idea?
irenic
post Apr 16 2009, 02:18 AM

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just got myself one yesterday. erm i confuse.. i read other's guide and asked me to register itune using US address.. but then should i register my iPhone using that account?

or should i just follow the rule and create Malaysia account and put my credit card number?

Maxis guy told me can put my maybank debit card number.. but i tried and iTunes said the number is wrong..
g3n0c1d3
post Apr 16 2009, 07:44 AM

hai hai... kazuma dayo....
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QUOTE(irangan @ Apr 16 2009, 12:35 AM)
Setting up an US itune acc is no longer possible after Apple removed the 'NONE' as the payment method. Rumour said that by installing older ver of Itune will fix it. Tested with 8.0.1. Not working too.

Any idea?
*
u sure about this? ive tried it thousand of times and it works but im on itunes 8.0.
try this method:

1.open itunes
2.go to top free apps
3.click the free apps
4.when u click get apps, it will prompt a windows asking about ur username and password, click create account
5.after clicking create account, there's the terms and conditions and rules and regulation bla... bla.. bla..., just click agree and next
6.create account using valid email, password and then ur question and answer and ur birthday
7. click next and u'll find the NONE button by the far right of ur screen. select that.
8.Just fill all the forms and dont forget use valid US address (try google it)
9.dah siap dah!

ive tried it so many times and still works....

This post has been edited by g3n0c|d3: Apr 16 2009, 07:54 AM
frozzbyte
post Apr 16 2009, 12:13 PM

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QUOTE(irenic @ Apr 16 2009, 02:18 AM)
just got myself one yesterday. erm i confuse.. i read other's guide and asked me to register itune using US address.. but then should i register my iPhone using that account?

or should i just follow the rule and create Malaysia account and put my credit card number?

Maxis guy told me can put my maybank debit card number.. but i tried and iTunes said the number is wrong..
*
No problem in using a malaysian iTunes account. The only drawback to this is you can only access local content i.e only apps from the appstore. Even then, you won't find all apps are available in our local appstore. Some apps are country specific. So if your main use of iTunes is getting apps thats available locally then by all means register the malaysian account.

But if you want to access all content i.e all apps, songs, movies, tv series etc, then you need US iTunes account. The only drawback is that you need to top it up with iTunes Credit. You can't link the account with our local CC (but if i'm not mistaken, they also take paypal).

About the debit card, I don't think iTunes accept debit card.
irenic
post Apr 16 2009, 12:32 PM

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thx for the reply frozzbyte.

so meaning it's up to me to choose with account i wanna register. actually now i already register US iTunes account, without a credit card number. erm and i am thinking for the time being i just wanna take advantage of free application first.

but what makes me worry is, when i first connect my iPhone to my pc, and iTunes asked me to register the phone. I am worry if my iPhone is registered to the US account which is using an address who is not mine tongue.gif will it void my iPhone warranty by Maxis / Apple Malaysia?

if no, i'll continue using the US account.
davidgary73
post Apr 16 2009, 12:42 PM

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QUOTE(irenic @ Apr 16 2009, 12:32 PM)
thx for the reply frozzbyte.

so meaning it's up to me to choose with account i wanna register. actually now i already register US iTunes account, without a credit card number. erm and i am thinking for the time being i just wanna take advantage of free application first.

but what makes me worry is, when i first connect my iPhone to my pc, and iTunes asked me to register the phone. I am worry if my iPhone is registered to the US account which is using an address who is not mine tongue.gif will it void my iPhone warranty by Maxis / Apple Malaysia?

if no, i'll continue using the US account.
*
You won't void your warranty by registering with US iTunes acc may it be a Maxis, Singtel, NZ iPhone. Basically, it just authorized your iPhone to sync your applications, songs etc with your iTunes.

You're able to have 2 iTunes acc to work with your iPhone by following nokia2003 guidelines.

This post has been edited by davidgary73: Apr 16 2009, 12:44 PM
frozzbyte
post Apr 16 2009, 12:44 PM

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@irenic
U can have more than 1 iTunes account. Which one you sync to or activate does not void the warranty.
irenic
post Apr 16 2009, 12:48 PM

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thx a lot david & frozz!

i've been waiting like 2 days to sync my iPhone. afraid of one silly mistake will void 1 year warranty. Haha..

thanks again~
irenic
post Apr 16 2009, 11:34 PM

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yeah got it.. thx setoyo! biggrin.gif
TSnokia2003
post Apr 19 2009, 04:42 PM

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SECTION B: ORGANISING YOUR MUSIC (AND ITS OWN RESPECTIVE ALBUM ARTWORK) - missing album artworks updated.


i was browsing through my playlist yesterday and realised that one of the tracks didn't have an artwork attached to it. so i thought it will be a good idea to print screen the before and after results.

my prescribed method definitely works!


boni
post Apr 21 2009, 09:16 AM

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any time i try to open the iTune Store I get an error message R6002- floating point support not loaded....

anybody can help me!!! tks
boni
irenic
post Apr 21 2009, 11:18 PM

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guys, how to delete restore data for my iphone.. i just got iphone replacement from maxis and when i click restore my iphone in the iTune, i see that my each contact number is double in the phone book. now i want to delete the restored data, then sync my iPhone with outlook contacts, then create backup my iPhone back in the iTune.. issit possible to do so?
jason111785
post Apr 22 2009, 05:20 PM

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i heard that the local itunes store have some limitation for downloads.. IF i activate my iphone 3g now with my current itunes account (malaysia), can i still link my phone later with a US account (My sis had an US account)

I understand that the local itunes store has limitation of download content.. if i activate my iphone3g via my malaysia account, can i still switch the link account later to an US 1 ?
davidgary73
post Apr 22 2009, 06:00 PM

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QUOTE(jason111785 @ Apr 22 2009, 05:20 PM)
i heard that the local itunes store have some limitation for downloads.. IF i activate my iphone 3g now with my current itunes account (malaysia), can i still link my phone later with a US account (My sis had an US account)

I understand that the local itunes store has limitation of download content.. if i activate my iphone3g via my malaysia account, can i still switch the link account later to an US 1 ?
*
M'sia iTunes are only limited to Applications unlike US iTunes.

In regards of using 2 iTunes acc, please read the first thread on SECTION E: CREATING MORE THAN ONE ITUNES ACCOUNT.

Cheers

This post has been edited by davidgary73: Apr 22 2009, 06:03 PM
shinchan^^
post Apr 23 2009, 03:53 PM

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anyway to change the appstore login from the iPhone withouth sync to the iTunes?
alwinc
post Apr 23 2009, 10:30 PM

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QUOTE(shinchan^^ @ Apr 23 2009, 03:53 PM)
anyway to change the appstore login from the iPhone withouth sync to the iTunes?
*
ur itunes account login will be automatically set to the very last time the itunes acc u synced with ur computer.
TSnokia2003
post Apr 23 2009, 10:44 PM

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QUOTE(shinchan^^ @ Apr 23 2009, 03:53 PM)
anyway to change the appstore login from the iPhone withouth sync to the iTunes?
*
try checking out "SECTION E: CREATING MORE THAN ONE ITUNES ACCOUNT" but it may not work.
Yuiko001
post Apr 24 2009, 02:06 PM

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Hi guys i juz get my iphone today..so planning to download some games and apps..if the apps is $4.99 the payment counted in my phone bill?

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