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 Which Honda Service centre to go?

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Smconnie
post Jan 4 2015, 09:12 PM

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Do u guys know how's the service of the service center at Pandan Indah?
elru
post Apr 6 2015, 11:15 AM

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dont go millennium auto at damansara, they cheated me into service my aircond when not needed, four hours waiting and then last minute rush job. after that got sound caused by loose items, went back, they damaged my car, say can claim warranty frm honda malaysia.

seriously regreted to service there, their so-called 3S is use to cheat unaware customers
sj0217
post Apr 6 2015, 01:19 PM

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QUOTE(elru @ Apr 6 2015, 11:15 AM)
dont go millennium auto at damansara, they cheated me into service my aircond when not needed, four hours waiting and then last minute rush job. after that got sound caused by loose items, went back, they damaged my car, say can claim warranty frm honda malaysia.

seriously regreted to service there, their so-called 3S is use to cheat unaware customers
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Sorry to hear that

I'm always service there, so far no issued... what is the milage for your car service??
Rohan26
post Apr 6 2015, 03:01 PM

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QUOTE(elru @ Apr 6 2015, 11:15 AM)
dont go millennium auto at damansara, they cheated me into service my aircond when not needed, four hours waiting and then last minute rush job. after that got sound caused by loose items, went back, they damaged my car, say can claim warranty frm honda malaysia.

seriously regreted to service there, their so-called 3S is use to cheat unaware customers
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This unethical SC only try to earn our $$$ and always threaten that it is ensure the durability of our car.

We should avoid them to voice our consumer rights.

Let do it for now.


elru
post Apr 6 2015, 05:50 PM

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my car is 2yrs old at 24k service under 40k, without any inspections they mislead me into service aircond, body throttle and do alignment. the most irritates me is the aircond, after service got sound, went back, they so blatantly went and damage my glovebox without solving anything, and say wait warranty claim... very thuggish and unethical.

my advise is, if want to go, jus service according to your book and skip anything extra. they might damage it like my aircond. im on my mist into taking legal action against them...
JamesCloud
post Apr 6 2015, 06:22 PM

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QUOTE(jezz12 @ Jul 18 2011, 09:09 PM)
yeah..I'm already avoiding them...
now send my car to Kah Motor Sg Besi...
friendlier eventho the svc a bit slow  laugh.gif  unsure.gif
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Some honda sc do not have tyre and alignment machine and service, eg: chan show lin.

they actually drive ur car out to nearest tyre shop to align for you. that's why. can be very time consuming
omeneos
post Apr 13 2015, 12:32 PM

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recently did mine at USJ SC - it's just my first 1k inspection la, but service was pretty decent:

went in 1 hour pass my appointment time (11am appt time), but the counter guy attended to me pretty nicely. it was nearly lunch hour but somehow he managed to get the inspection done before 2pm, which he did mention that inspection will take no more than 2 hours.

tho there was no servicing done at all, can't really comment much. But so far satisfied with this - anyone has more details on USJ SC? Plan to make this my usual 1 as this is 5-10 mins away from my home. thx!
Junid
post Apr 20 2015, 04:05 AM

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hi guys, i've got my jazz from kah motor last week. after reading through this thread regarding kah motor sc, i see alot of negative response from here.

a question, my car warranty is under kah motor or under any honda SC? the 1km, 10000km, ... interval free labor charge is for any honda SC or just for kah motor?
melt
post Apr 20 2015, 08:44 AM

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QUOTE(Junid @ Apr 20 2015, 04:05 AM)
hi guys, i've got my jazz from kah motor last week. after reading through this thread regarding kah motor sc, i see alot of negative response from here.

a question, my car warranty is under kah motor or under any honda SC? the 1km, 10000km, ... interval free labor charge is for any honda SC or just for kah motor?
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Any Honda SC but its best to bring back to the one you bought your car if for warranty claims. As for service you can bring to anywhere.
Area51SE
post Apr 20 2015, 12:48 PM

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Any comments regarding Imavest Service Centre (4S) in Sungai Long?
ExCrIpT
post Apr 20 2015, 02:39 PM

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QUOTE(Junid @ Apr 20 2015, 04:05 AM)
hi guys, i've got my jazz from kah motor last week. after reading through this thread regarding kah motor sc, i see alot of negative response from here.

a question, my car warranty is under kah motor or under any honda SC? the 1km, 10000km, ... interval free labor charge is for any honda SC or just for kah motor?
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Any SC will do, AFAIK they do not have a record of whether h bought the car from their outlet or not as the service department and the sales are not linked. But it is always better stay with the sake SC for servicing as they do not share the service records with other SC unless u request for them to print out the list of items and date that u have serviced/fixed ur car
xin
post Apr 20 2015, 04:16 PM

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alternatively can ask the current SC to call your previous SC to get all the details. Usually they would concur and provide the details to the current SC you plan to switch.
Xccess
post Apr 20 2015, 05:42 PM

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Which Honda SC in KL have the best equipment and service? I have read quite a number of good reviews on Peringgit Sri Motor (Jalan Kelang Lama) but also learnt the workshop kinda back dated due to old equipments. Any recommendation?
scottiegreen1031
post Apr 20 2015, 06:07 PM

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I bought a Jazz 14 last year, currently mileage is about 16,000KM, service at Honda centre (TIONG NAM) twice, im having a dilemma whether to service at outside workshop or Honda Service Centre as the car is c/w "5 Years Warranty with Unlimited Mileage", but I really don't like their service they provided, wait few hours only for normal service, car suddenly got sound (don't know which part got prob), ask them to check they ask me left the car overnight there (due to weekend only for service not for checking), then I went to Tenaga Setia check, they drive my car few rounds said they can't found anything's wrong, can't hear the sound too... can anyone give me some advice....... thanks!!
coinstar
post Apr 21 2015, 09:14 PM

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QUOTE(scottiegreen1031 @ Apr 20 2015, 06:07 PM)
I bought a Jazz 14 last year, currently mileage is about 16,000KM, service at Honda centre (TIONG NAM) twice, im having a dilemma whether to service at outside workshop or Honda Service Centre as the car is c/w "5 Years Warranty with Unlimited Mileage", but I really don't like their service they provided, wait few hours only for normal service, car suddenly got sound (don't know which part got prob), ask them to check they ask me left the car overnight there (due to weekend only for service not for checking), then I went to Tenaga Setia check, they drive my car few rounds said they can't found anything's wrong, can't hear the sound too... can anyone give me some advice....... thanks!!
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USJ SC
ayamxxx
post Apr 22 2015, 06:55 AM

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the one Honda Showroom + service center in Kajang and Bangi, is it a good recommendation?

just bought a Honda
cucubud
post Apr 22 2015, 07:51 AM

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QUOTE(omeneos @ Apr 13 2015, 12:32 PM)
recently did mine at USJ SC - it's just my first 1k inspection la, but service was pretty decent:

went in 1 hour pass my appointment time (11am appt time), but the counter guy attended to me pretty nicely. it was nearly lunch hour but somehow he managed to get the inspection done before 2pm, which he did mention that inspection will take no more than 2 hours.

tho there was no servicing done at all, can't really comment much. But so far satisfied with this - anyone has more details on USJ SC? Plan to make this my usual 1 as this is 5-10 mins away from my home. thx!
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First service just check for any leaks or sound. There is no oil change. Unless you have complaints on the car.
First service can be done within 20 minutes.

If this SC is near your house, then it is a good point to go there.
If they give you grandfather story, then start looking for the next one.
cucubud
post Apr 22 2015, 07:59 AM

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QUOTE(ExCrIpT @ Apr 20 2015, 02:39 PM)
Any SC will do,  AFAIK they do not have a record of whether h bought the car from their outlet or not as the service department and the sales are not linked.  But it is always better stay with the sake SC for servicing as they do not share the service records with other SC unless u request for them to print out the list of items and date that u have serviced/fixed ur car
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They should be online.
If you service your car in SC 1 for 2 times, then go to SC 2 to service.
On your fourth service you go back to SC 1, if they don't have your service record for the third service, they void your warranty for missing one service. But in actual fact, you have done your third service from SC 2.

They cannot be offline on the cars servicing records.
cucubud
post Apr 22 2015, 08:02 AM

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QUOTE(scottiegreen1031 @ Apr 20 2015, 06:07 PM)
I bought a Jazz 14 last year, currently mileage is about 16,000KM, service at Honda centre (TIONG NAM) twice, im having a dilemma whether to service at outside workshop or Honda Service Centre as the car is c/w "5 Years Warranty with Unlimited Mileage", but I really don't like their service they provided, wait few hours only for normal service, car suddenly got sound (don't know which part got prob), ask them to check they ask me left the car overnight there (due to weekend only for service not for checking), then I went to Tenaga Setia check, they drive my car few rounds said they can't found anything's wrong, can't hear the sound too... can anyone give me some advice....... thanks!!
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The catch is "5 years warranty".
If you want the warranty, you have to go back to them to slaughter you for 5 years.
Lucky thing they never give you 10 years warranty. tongue.gif

scottiegreen1031
post Apr 22 2015, 09:43 AM

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QUOTE(cucubud @ Apr 22 2015, 08:02 AM)
The catch is "5 years warranty".
If you want the warranty, you have to go back to them to slaughter you for 5 years.
Lucky thing they never give you 10 years warranty. tongue.gif
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Thanks for your advice... but my steering wheel now got noise (sounds like screw loose) everytime I adjust to right, they check they keep saying no problem, I really don't know how to communicate with them...
BTW, do anyone face the same problem as mine? What is the problem? Thanks!!

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