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Hardware Mac servicing, emergency tips, General knowledge on Mac issues

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usingtea
post Nov 5 2016, 09:57 PM

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Hi, Im currently using MacBook Pro (Retina, 13-inch, Bought May 2015 from Apple Online store). Noted the screen become stained today after clean with wet tissue and damp cloth, most probably damaged antiglare coating? First time seeing this happen. Such heartache. Warranty expired. Am i eligible to claim for a fix at authorized apple service centre? Noted similar issue with other Macbook users. Thanks.

Attached Image


http://www.telegraph.co.uk/technology/apple/11940416/Apple-admits-issues-with-MacBook-anti-reflective-screen-coating.html

http://bgr.com/2015/10/19/apple-macbook-pro-staingate-free-fix/


usingtea
post Nov 8 2016, 05:35 PM

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QUOTE(persona93 @ Nov 7 2016, 10:55 PM)
Hi bro, I bought mine February 2015 also having the same problem though mine is so teruk on the sides

» Click to show Spoiler - click again to hide... «


I also read that Apple acknowledges this issue (though I dunno how is it like in M'sia) but I've never rectify it yet personally with Apple. Scared they might just take my laptop in and I will not have anything to do my work on

I'm also afraid the longer I delay the less chances I'll have on getting this fixed.

Like you, I also highly appreciate other sifus opinions on this matter

Edited : Found this thread and I'm gonna do exactly what the TS did. You should try too

https://forum.lowyat.net/topic/3878283
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Noted with thanks. Probably will try early next year since quality program valids for 3 years..still need my macbook for daily use for now.

usingtea
post Oct 14 2017, 09:33 PM

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69 posts

Joined: Jan 2008
QUOTE(usingtea @ Nov 5 2016, 09:57 PM)
Hi, Im currently using MacBook Pro (Retina, 13-inch, Bought May 2015 from Apple Online store). Noted the screen become stained today after clean with wet tissue and damp cloth, most probably damaged antiglare coating? First time seeing this happen. Such heartache. Warranty expired. Am i eligible to claim for a fix at authorized apple service centre? Noted similar issue with other Macbook users. Thanks.

Attached Image
http://www.telegraph.co.uk/technology/apple/11940416/Apple-admits-issues-with-MacBook-anti-reflective-screen-coating.html

http://bgr.com/2015/10/19/apple-macbook-pro-staingate-free-fix/
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Update oct 2017: Sent to apple authorised service provider.. left few days for them to check.. then informed the screen is eligible for replacement FOC though warranty over.

Also noted battery slightly expanded during checking. Asked me whether want to replace the battery (together with the whole keyboard lower clam section) costing rm1.5k. Is it really that expensive?

 

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