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 HELP! MY SCREEN!, scratches? stains from keyboard?

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TScintan
post Feb 26 2016, 02:26 PM, updated 10y ago

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The more i lap the more it damages. save me guys!! lol



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gavingoh
post Feb 26 2016, 06:29 PM

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Look same like this case
http://www.staingate.org/



TScintan
post Feb 26 2016, 07:08 PM

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QUOTE(taufoo11 @ Feb 26 2016, 05:42 PM)
what did u use to wipe? detergent etc?
*
at first water, then wet tissue, and now lcd cleaner. i wonder if detergent boleh ke tak. but some says alcohol + water work perfectly

TScintan
post Feb 26 2016, 07:18 PM

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QUOTE(taufoo11 @ Feb 26 2016, 07:12 PM)
before this was the mark on d screen alrdy there? do not use d lcd cleaner - best throw tht away.
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ya. indeed. lcd cleaner bullshit. hmm. i am totally upset.
TScintan
post Feb 26 2016, 07:56 PM

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QUOTE(taufoo11 @ Feb 26 2016, 07:23 PM)
lcd cleaner might make it worst. check out the link above n contact apple. google more abt the issue and see if apple did launch a replacement screen program.
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alright bro, just contacted apple, they want me to send to the nearest service store. thanks for your time. rclxms.gif
Anonymous34
post Feb 27 2016, 06:06 PM

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QUOTE(taufoo11 @ Feb 26 2016, 08:02 PM)
np! hopefully u can get a free replacement!

n btw dont mention tht u tried using lcd cleaner liquid! just say u use microfiber cloth to wipe but cannot remove
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It is a recognized problem by Apple in the States. They already started recall program over there. Hopefully TS gets a replacement
And the problem for this is the Anti Glare coating coming off
Anonymous34
post Feb 28 2016, 09:29 AM

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QUOTE(taufoo11 @ Feb 27 2016, 11:54 PM)
but they didnt list the recall program on their website unlike the mbp gpu issue. keeping it all hush2. bunch of twats lol.
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Its Apple right. We all know that since the day we buy their products lol.
Wont admit their mistakes.
TScintan
post Mar 6 2016, 04:04 PM

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QUOTE(Anonymous34 @ Feb 28 2016, 09:29 AM)
Its Apple right. We all know that since the day we buy their products lol.
Wont admit their mistakes.
*
yo guys! i am back! haha.

29/2/2016 - Called to Apple Support and complained about the display coating.
1/3/2016 - Sent to Mac City for replacement
6/3/2016 - Got my macbook back with new screen and FOC rclxms.gif

THANK YOU guys for the suggestions and infos!!

*only use the cloth provided by apple to wipe the screen and wipe it softly. (from apple technician hmm.gif )


TScintan
post Mar 6 2016, 04:08 PM

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QUOTE(Anonymous34 @ Feb 28 2016, 09:29 AM)
Its Apple right. We all know that since the day we buy their products lol.
Wont admit their mistakes.
*
yo guys! i am back! haha.

29/2/2016 - Called to Apple Support and complained about the display coating.
1/3/2016 - Sent to Mac City for replacement
6/3/2016 - Got my macbook back with new screen and FOC rclxms.gif

THANK YOU guys for the suggestions and infos!!

*only use the cloth provided by apple to wipe the screen and wipe it softly. (from apple technician hmm.gif )

Attached Image
Anonymous34
post Mar 6 2016, 04:12 PM

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QUOTE(cintan @ Mar 6 2016, 04:04 PM)
yo guys! i am back! haha.

29/2/2016 - Called to Apple Support and complained about the display coating.
1/3/2016  - Sent to Mac City for replacement
6/3/2016  - Got my macbook back with new screen and FOC  rclxms.gif

THANK YOU guys for the suggestions and infos!!

*only use the cloth provided by apple to wipe the screen and wipe it softly. (from apple technician  hmm.gif )
*
Congratz :claps:
Here are my few cents
- Don't touch the laptop especially screen, keyboard and trackpad with oily hands
- Open the laptop by the sides of the screen. Try not to touch the actual glass as impurities may damage the glass
- The micro fiber cloth, use it when you need it and clean it only with normal water instead of other chemicals that may also be introduced to your screen and damage it
TScintan
post Mar 6 2016, 04:17 PM

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QUOTE(Anonymous34 @ Mar 6 2016, 04:12 PM)
Congratz :claps:
Here are my few cents
- Don't touch the laptop especially screen, keyboard and trackpad with oily hands
- Open the laptop by the sides of the screen. Try not to touch the actual glass as impurities may damage the glass
- The micro fiber cloth, use it when you need it and clean it only with normal water instead of other chemicals that may also be introduced to your screen and damage it
*
but i ada oily hands. hmm bangwall.gif
lionn
post Mar 12 2016, 10:09 PM

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QUOTE(cintan @ Mar 6 2016, 04:17 PM)
but i ada oily hands. hmm  bangwall.gif
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Is your MacBook still under warranty?
dino89
post Mar 12 2016, 11:02 PM

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QUOTE(cintan @ Mar 6 2016, 04:08 PM)
yo guys! i am back! haha.

29/2/2016 - Called to Apple Support and complained about the display coating.
1/3/2016  - Sent to Mac City for replacement
6/3/2016  - Got my macbook back with new screen and FOC  rclxms.gif

THANK YOU guys for the suggestions and infos!!

*only use the cloth provided by apple to wipe the screen and wipe it softly. (from apple technician  hmm.gif )

Attached Image
*
My screen also starting to show the issue already, though it looks more like scratch marks sweat.gif
Mine out of warranty already, hopefully still can change the screen..

LovesicKz
post Mar 14 2016, 11:26 AM

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Is this MacBook Pro Retina? Please call apple care toll free 1800-803-638 tell them your MacBook wear off and wanna opt for their "Quality Program for Retina MacBook Pro screen coating issue". They will log your case and you can go any service center tell them your case ID and get replace for free.
TScintan
post Mar 14 2016, 12:04 PM

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QUOTE(LovesicKz @ Mar 14 2016, 11:26 AM)
Is this MacBook Pro Retina? Please call apple care toll free 1800-803-638 tell them your MacBook wear off and wanna opt for their "Quality Program for Retina MacBook Pro screen coating issue". They will log your case and you can go any service center tell them your case ID and get replace for free.
*
ya. thanks bro. they told me this is under Quality Program. and got FOC under warranty
LovesicKz
post Mar 14 2016, 12:07 PM

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QUOTE(cintan @ Mar 14 2016, 12:04 PM)
ya. thanks bro. they told me this is under Quality Program. and got FOC under warranty
*
Cool~ thumbup.gif
Xander-G
post Mar 14 2016, 12:09 PM

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next time pancut elsewhere.... easy cleaning
firdausbhari
post Aug 22 2016, 04:30 PM

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i have the same staingate problem. mine is mbpr2014. out of warranty d. still eligible to replace my screen?
kider
post Aug 22 2016, 05:35 PM

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QUOTE(firdausbhari @ Aug 22 2016, 04:30 PM)
i have the same staingate problem. mine is mbpr2014. out of warranty d. still eligible to replace my screen?
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"Apple will replace Retina displays on affected MacBook or MacBook Pro models for free within three years from the date of original purchase, or one year from October 16, 2015, whichever is longer."

3 years not 1 year fyi
firdausbhari
post Aug 22 2016, 07:44 PM

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QUOTE(kider @ Aug 22 2016, 05:35 PM)
"Apple will replace Retina displays on affected MacBook or MacBook Pro models for free within three years from the date of original purchase, or one year from October 16, 2015, whichever is longer."

3 years not 1 year fyi
*
Cool. Just called them and they ask me to send to any service centre for further action. Guess they gonna replace new lcd for me....

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