HELP! MY SCREEN!, scratches? stains from keyboard?
HELP! MY SCREEN!, scratches? stains from keyboard?
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Feb 26 2016, 02:26 PM, updated 10y ago
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#1
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143 posts Joined: Dec 2010 From: Selangor |
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Feb 26 2016, 06:29 PM
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#2
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699 posts Joined: Mar 2012 From: Kuala Lumpur |
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Feb 26 2016, 07:08 PM
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#3
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143 posts Joined: Dec 2010 From: Selangor |
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Feb 26 2016, 07:18 PM
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#4
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143 posts Joined: Dec 2010 From: Selangor |
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Feb 26 2016, 07:56 PM
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#5
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143 posts Joined: Dec 2010 From: Selangor |
QUOTE(taufoo11 @ Feb 26 2016, 07:23 PM) lcd cleaner might make it worst. check out the link above n contact apple. google more abt the issue and see if apple did launch a replacement screen program. alright bro, just contacted apple, they want me to send to the nearest service store. thanks for your time. |
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Feb 27 2016, 06:06 PM
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#6
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3,176 posts Joined: May 2013 From: Petaling Jaya |
QUOTE(taufoo11 @ Feb 26 2016, 08:02 PM) np! hopefully u can get a free replacement! It is a recognized problem by Apple in the States. They already started recall program over there. Hopefully TS gets a replacementn btw dont mention tht u tried using lcd cleaner liquid! just say u use microfiber cloth to wipe but cannot remove And the problem for this is the Anti Glare coating coming off |
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Feb 28 2016, 09:29 AM
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#7
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3,176 posts Joined: May 2013 From: Petaling Jaya |
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Mar 6 2016, 04:04 PM
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#8
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143 posts Joined: Dec 2010 From: Selangor |
QUOTE(Anonymous34 @ Feb 28 2016, 09:29 AM) Its Apple right. We all know that since the day we buy their products lol. yo guys! i am back! haha. Wont admit their mistakes. 29/2/2016 - Called to Apple Support and complained about the display coating. 1/3/2016 - Sent to Mac City for replacement 6/3/2016 - Got my macbook back with new screen and FOC THANK YOU guys for the suggestions and infos!! *only use the cloth provided by apple to wipe the screen and wipe it softly. (from apple technician |
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Mar 6 2016, 04:08 PM
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#9
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Junior Member
143 posts Joined: Dec 2010 From: Selangor |
QUOTE(Anonymous34 @ Feb 28 2016, 09:29 AM) Its Apple right. We all know that since the day we buy their products lol. yo guys! i am back! haha. Wont admit their mistakes. 29/2/2016 - Called to Apple Support and complained about the display coating. 1/3/2016 - Sent to Mac City for replacement 6/3/2016 - Got my macbook back with new screen and FOC THANK YOU guys for the suggestions and infos!! *only use the cloth provided by apple to wipe the screen and wipe it softly. (from apple technician |
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Mar 6 2016, 04:12 PM
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#10
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3,176 posts Joined: May 2013 From: Petaling Jaya |
QUOTE(cintan @ Mar 6 2016, 04:04 PM) yo guys! i am back! haha. Congratz :claps:29/2/2016 - Called to Apple Support and complained about the display coating. 1/3/2016 - Sent to Mac City for replacement 6/3/2016 - Got my macbook back with new screen and FOC THANK YOU guys for the suggestions and infos!! *only use the cloth provided by apple to wipe the screen and wipe it softly. (from apple technician Here are my few cents - Don't touch the laptop especially screen, keyboard and trackpad with oily hands - Open the laptop by the sides of the screen. Try not to touch the actual glass as impurities may damage the glass - The micro fiber cloth, use it when you need it and clean it only with normal water instead of other chemicals that may also be introduced to your screen and damage it |
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Mar 6 2016, 04:17 PM
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Junior Member
143 posts Joined: Dec 2010 From: Selangor |
QUOTE(Anonymous34 @ Mar 6 2016, 04:12 PM) Congratz :claps: but i ada oily hands. hmm Here are my few cents - Don't touch the laptop especially screen, keyboard and trackpad with oily hands - Open the laptop by the sides of the screen. Try not to touch the actual glass as impurities may damage the glass - The micro fiber cloth, use it when you need it and clean it only with normal water instead of other chemicals that may also be introduced to your screen and damage it |
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Mar 12 2016, 10:09 PM
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#12
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593 posts Joined: Aug 2011 From: sunny land |
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Mar 12 2016, 11:02 PM
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4,966 posts Joined: Mar 2011 |
QUOTE(cintan @ Mar 6 2016, 04:08 PM) yo guys! i am back! haha. My screen also starting to show the issue already, though it looks more like scratch marks 29/2/2016 - Called to Apple Support and complained about the display coating. 1/3/2016 - Sent to Mac City for replacement 6/3/2016 - Got my macbook back with new screen and FOC THANK YOU guys for the suggestions and infos!! *only use the cloth provided by apple to wipe the screen and wipe it softly. (from apple technician Mine out of warranty already, hopefully still can change the screen.. |
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Mar 14 2016, 11:26 AM
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128 posts Joined: Jul 2006 |
Is this MacBook Pro Retina? Please call apple care toll free 1800-803-638 tell them your MacBook wear off and wanna opt for their "Quality Program for Retina MacBook Pro screen coating issue". They will log your case and you can go any service center tell them your case ID and get replace for free.
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Mar 14 2016, 12:04 PM
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Junior Member
143 posts Joined: Dec 2010 From: Selangor |
QUOTE(LovesicKz @ Mar 14 2016, 11:26 AM) Is this MacBook Pro Retina? Please call apple care toll free 1800-803-638 tell them your MacBook wear off and wanna opt for their "Quality Program for Retina MacBook Pro screen coating issue". They will log your case and you can go any service center tell them your case ID and get replace for free. ya. thanks bro. they told me this is under Quality Program. and got FOC under warranty |
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Mar 14 2016, 12:07 PM
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128 posts Joined: Jul 2006 |
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Mar 14 2016, 12:09 PM
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316 posts Joined: Mar 2014 |
next time pancut elsewhere.... easy cleaning
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Aug 22 2016, 04:30 PM
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2,281 posts Joined: Feb 2012 |
i have the same staingate problem. mine is mbpr2014. out of warranty d. still eligible to replace my screen?
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Aug 22 2016, 05:35 PM
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312 posts Joined: May 2008 |
QUOTE(firdausbhari @ Aug 22 2016, 04:30 PM) i have the same staingate problem. mine is mbpr2014. out of warranty d. still eligible to replace my screen? "Apple will replace Retina displays on affected MacBook or MacBook Pro models for free within three years from the date of original purchase, or one year from October 16, 2015, whichever is longer."3 years not 1 year fyi |
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Aug 22 2016, 07:44 PM
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Senior Member
2,281 posts Joined: Feb 2012 |
QUOTE(kider @ Aug 22 2016, 05:35 PM) "Apple will replace Retina displays on affected MacBook or MacBook Pro models for free within three years from the date of original purchase, or one year from October 16, 2015, whichever is longer." Cool. Just called them and they ask me to send to any service centre for further action. Guess they gonna replace new lcd for me....3 years not 1 year fyi |
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