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 Hotlink Youth Club by Maxis, Pm me 2 add your name to LYN HYC List

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jackbanner
post Jun 15 2009, 01:43 PM

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It should be free. I've done this a few times and it is always free.



QUOTE(knuckleballer @ Jun 14 2009, 10:32 PM)
just got back from sunway maxis centre and this is what i experienced.

NOTE : they do NOT allow you to apply for HYC. i tried porting my digi number to maxis.
i enquired and asked if it is possible for me to get the HYC plan but the lady at the counter said i can only get it by buying the HYC simpacks.
damn! i waited so long for my turn and i get this.
besides, she tought i wanted to change to hotlink so she terus port me to hotlink.
end up i need pay RM10 for the sim card.
with digi i had 1 year validity. now with hotlink, the validity is lesser.
sh!t happens.
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Added on June 15, 2009, 1:53 pmHotlink service is bad.

Call to customer service is charged 30cents per min. And u have to call a few times before they can solve the problem. Port to hotlink youth club after may? Nobody in Maxis knows about this. Luckily I moved to youthclub before June. I tried to port another number after May and nobody in Maxis knew about this. None of them had read their web site. I think even the developer of the website had not read it rclxub.gif

The line is also bad. Sometimes the voice from the other side is not clear. When I port to Celcom, the line is consistent and clear. Customer service is not that good but at least it is free.

But now I port into hotlink again because of youthclub. The only reason I use maxis is the cost of the call 12 cents which is cheap. smile.gif


QUOTE(adie82 @ Jun 15 2009, 09:23 AM)
the conclusion is... MAXSHIT.. S*CK!!!

bad SMS service in crowd area orPublic Holidays!
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This post has been edited by jackbanner: Jun 15 2009, 01:53 PM
jackbanner
post Jun 16 2009, 01:51 PM

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Totally agree with u


QUOTE(visioz @ Jun 15 2009, 04:50 PM)
although i using maxis as my main no, but i never satisfy with their service... always got problem... i use it just becoz lot of my frenz using it
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Added on June 16, 2009, 1:56 pmYes, I called their customer service when hyc was introduced and they knew nothing. I had to wait for more than 10 minutes because they had to refer to their boss/supervisor.

I had called the customer service a few times and had wasted more than rm20 for this cry.gif



QUOTE(knuckleballer @ Jun 15 2009, 04:59 PM)
this hotlink plan really good but service provided and workers knowledge on HYC = not good at all -.-
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Added on June 16, 2009, 1:59 pmThe truth is they know nothing!!!!!!!!!!!! shakehead.gif


QUOTE(ansonliew @ Jun 15 2009, 05:17 PM)
yea agree with u they sud really buckle up on the training for their staffs especially the customer service!
their knowledge is even lower than mine!!  rclxub.gif
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This post has been edited by jackbanner: Jun 16 2009, 01:59 PM
jackbanner
post Jun 16 2009, 03:39 PM

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Then, what should I do? hmm.gif


QUOTE(ilovelyn @ Jun 16 2009, 03:29 PM)
next time be smart and dont call their customer service..
really bad service plus they will charge u..
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jackbanner
post Jun 16 2009, 05:23 PM

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Who did it for u? Maxis centre? hyc agent?



QUOTE(endrylim @ Jun 16 2009, 04:48 PM)
lolz... after reading so many post... hmmm i did it in a small kampung name alor star only also so fast wor... jz port out and port back in ba... eaiest way o...
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jackbanner
post Jun 18 2009, 10:36 AM

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Ya! Good luck. As I said I've wasted more than Rm20 calling them


QUOTE(knuckleballer @ Jun 18 2009, 10:10 AM)
i tell u. u call them see your luck. either u get a well-informed staff or a dumb one who knows nuts about hotlink. good luck.
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jackbanner
post Jun 18 2009, 11:21 AM

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Yes, actually starting from last month. Unfortunately even some of their customer service staff dont know about this shakehead.gif


QUOTE(adie82 @ Jun 18 2009, 11:09 AM)
from now on, anybody ages between 13-25 can register for HYC. no need to show student ID. i heard about it from Era radio yesterday!
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jackbanner
post Jun 18 2009, 05:01 PM

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Showing that they're plainly ignorant!


QUOTE(FusioneX @ Jun 18 2009, 03:09 PM)
I have no idea. She told me that it was a requirement. It is rather funny how different CSO tell their customers different things. Geez.
I'm still waiting for her call.
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Added on June 18, 2009, 5:04 pmWhere did u do that?


QUOTE(adie82 @ Jun 18 2009, 04:39 PM)
btw... how old are you?

why i reg for my sister they din ask for IC or student ID?
just show them sms from my sis about her details (full name, IC no and addres)
after 2 housr, her HYC already activated!
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This post has been edited by jackbanner: Jun 18 2009, 05:05 PM
jackbanner
post Jun 18 2009, 06:31 PM

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Did u buy new hyc no or using old no?



QUOTE(adie82 @ Jun 18 2009, 05:44 PM)
a shop @ penang island!
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jackbanner
post Jun 19 2009, 03:58 PM

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The problem is not with those buying new hyc simcard but for those moving to hyc keeping the original no.


QUOTE(adie82 @ Jun 18 2009, 07:29 PM)
new simpack!
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Added on June 19, 2009, 4:00 pmDo it and please inform us the result



QUOTE(ansonliew @ Jun 19 2009, 01:57 AM)
this is the latest info! i called Hotlink n talked to one of the CS for almost an hour about this HYC..important note is : if u wanna port in to HYC from other Telco such as Digi or Celcom u must 1st port in to Hotlink Extra Plan n then onli u can migrate ur Extra Plan to HYC..n another note is if u r currently a Hotlink User subscribed to Hotlink 365 (1year validity) plan u r not allowed to migrate ur plan to HYC! this has wat happened to me cuz im subscribed to Hotlink 365 n u hv to wait until ur 365 contract is over before u can migrate ur plan to HYC..so im planning to port in my Digi number to Hotlink n then migrate my plan to HYC..hope this will clear everyone's mind smile.gif
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Added on June 19, 2009, 4:02 pmHe managed to change to hyc because he did it before May 2009. You may try it first


QUOTE(ansonliew @ Jun 19 2009, 02:02 AM)
well if this time the CS tells me the wrong info again then i hv ntg to say since i hv talked to him on the phone for so long n he seems quite knowledgeable..u manage to migrate ur plan from Hotlink 365 to HYC? hmm lets c if i can successfully port in  smile.gif
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Added on June 19, 2009, 4:04 pmAs I told u CS knows nothing and most of the time speaks nonsense! rclxub.gif


QUOTE(FusioneX @ Jun 19 2009, 02:06 AM)
Jesus Christ... *facepalm*. It seems that different CSO's offers different level of leniency.. Aspire managed to switch from 365 to HYC but not Anson. Next time when the call is made for the switch, pray to god that a kind CSO will pick up your call.
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Added on June 19, 2009, 4:08 pmWow! This is great. U convert the whole family to hyc. Congratulation! Inform us when u have successfully convert the remaining members of your family.



QUOTE(he-sham @ Jun 19 2009, 11:16 AM)
me have 2 under my name..
case 1) convert from normal hotlink to HYC before 31 may... (done @ maxis HYC authorized dealer serdang, UPM)

case 2) MNP from celcom prepaid (013) to HYC after 31 may... (done @ maxis HYC authorized dealer alpha angle wangsa maju)

case 3
my father was on normal hotlink number (012) which previously own by me (already change to his name last year) which i registered for campus zone a long time ago got automatically converted to HYC before 31 may.....huhu..
conclusion: auto convert from normal hotlink campus zone to HYC

case 4
my mom also on 365 hotlink (012)....changed the registration under my sister's name (who is a student), & then submitted details (name,ic&student id) to one forummer here, got converted to HYC & hers validity till 2014...
conclusion: converted from 365 hotlink to HYC by a forummer here (after 31 may)

case 5
my bro who is 15 years old was on normal hotlink (012), ported in to DIGI prepaid (he's using it now about 2 weeks already)....now awaiting me to bring him to maxis centre to port in back to maxis HYC....
conclusion: still on progress becoz i had no time to bring him to maxis centre..

case 6
my sister is on maxis postpaid been told she need to wait 6 month before converting it back to prepaid...still have a month to go...
conclusion: wait till the the end of next month & try to convert to HYC

haha....end of my master plan of HYC family....
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This post has been edited by jackbanner: Jun 19 2009, 04:08 PM
jackbanner
post Jun 19 2009, 06:01 PM

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I hope so. But Digi must have student card. Hyc now doesnt need it.


QUOTE(vivian_w @ Jun 19 2009, 05:41 PM)
I just got a leaflet about the new DiGi campus~ Really competitive rates with free SMS and free calls.  tongue.gif Maybe then HYC won't be so strict about their regulations anymore. IMO, really light users would still be better off with HYC.
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jackbanner
post Jun 19 2009, 07:48 PM

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Yes, furthermore, what about those still of school age; between 12 and 20? They are not eligible for this.


QUOTE(aspire2oo6 @ Jun 19 2009, 06:58 PM)
not everyone study until 25 years old.
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jackbanner
post Jun 25 2009, 04:50 PM

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QUOTE(dailylulz @ Jun 25 2009, 12:18 PM)
I thought i already changed to hotlink youth club, with the expiration date till 2013, but suddenly it change back to normal plan again, wtf hotlink.
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Call the cs and they will fix it. I had that problem too.
jackbanner
post Jun 25 2009, 04:54 PM

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QUOTE(knuckleballer @ Jun 25 2009, 04:52 PM)
are u serious ? how come this can happen?
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Yes, it happens coz the system is new and not stable!!!!!!!
jackbanner
post Jun 25 2009, 05:47 PM

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For me, it took a few calls that cost more than rm20 and more than 1 week. That's why I said maxis service is bad and expensive. But HYC is cheap!!!!!!


QUOTE(ilovelyn @ Jun 25 2009, 05:13 PM)
good to know it..
they will fix right away or what??
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jackbanner
post Jun 26 2009, 11:05 AM

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But the HYC rate is good. So it may be worth it!!!!


QUOTE(knuckleballer @ Jun 26 2009, 08:45 AM)
ure really unlucky. RM20? gosh. with their new call rates, that translate to 166 minutes calls to maxis .
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jackbanner
post Jun 30 2009, 04:44 PM

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QUOTE(ilovelyn @ Jun 30 2009, 04:08 PM)
even if they abolish (which i really doubt that they will do), we can still enjoy this plan and the rates right??
just like when digi abolish the mtv powerpack.. but until now got ppl using it..
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I totally agree with U smile.gif
jackbanner
post Jul 3 2009, 12:11 PM

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And he must be below 25 year old
jackbanner
post Jul 3 2009, 12:23 PM

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QUOTE(zellleonhart @ Jul 3 2009, 12:18 PM)
My hotlink number ported to HYC successfully few days ago~ yeah~ 2013 expiry date!

And super duper cheap call rates~
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How did u manage to do that. Mind to share your experience?
jackbanner
post Jul 3 2009, 12:36 PM

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QUOTE(zellleonhart @ Jul 3 2009, 12:32 PM)
I went to 2 maxis centres and all the staffs told me the HYC promotion has ended. Then i went home and called 1300820120 and asked the operator to change my phone number to HYC.

the operator took down my details (name, IC number, hp number, and student ID) and then he said my call plan will be ported to HYC in 7 working days. then now ported alrdy.
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Oh! It is that easy. Thanks for sharing.
jackbanner
post Jul 6 2009, 02:54 PM

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QUOTE(ilovelyn @ Jul 6 2009, 09:37 AM)
call using house phone..
cheaper..
*
If he has house phone. Some people now dont have house fixed line but more than 10 hp lines perhome.

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