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 ---> Maxis & Hotlink Fans Club v5 <---, Hotlink: Life Unlimited

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FallenOut
post Oct 4 2010, 01:59 AM

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QUOTE(Revamperz @ Oct 3 2010, 08:26 PM)
Any of u guys opting data plan for hotlink?(・・?)

Planing to get somesorta data plan for me ip4 but donwan postpaid
*
if possible
btr avoid hotlink for the moment
they still cant solve the issues of those mobile internet data package
my case 1 week old cant solved yet
first time i call said within 24hr
2nd call also told me within 24hr
3rd call said within a week
4th call say need to wait
ask need wait how long
told me dunno
cuz im not the only case
still got many more other similar case

FallenOut
post Oct 4 2010, 09:15 PM

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QUOTE(Revamperz @ Oct 4 2010, 05:00 AM)
eh?! u mean those no plan Maxis set? or any hotlink user using ip4?
so what is the case?

im using the rm2 per hour broadband all the time last time on me omnia , works great
*
last time also ok
bt now
haiz
my xperia 10 is crippled

QUOTE(szaku89 @ Oct 4 2010, 10:47 AM)
Have been using the RM3 per week 5mb Mobile internet plan for 2 to 3 months and never met any problem so far.

What is the problem FallenOut?
*
its like tis
i was usin 500mb data plan for my old n97
so now i usin xperia 10
n i set it to always online
so 500mb is not enough for me
so i call 1300 820 120 n ask
can i upgrade to 3gb package if i use up my quota bt the session pass is not expired yet
the cs at the end told me no problem
so i use up my quota n try to buy the 3gb package
unsuccessful

my case 1 week old cant solved yet
first time i call said within 24hr
2nd call also told me within 24hr
3rd call said within a week
4th call say need to wait
ask need wait how long
told me dunno
cuz im not the only case
still got many more other similar case
really fed up
now i off my xperia 10 data connection

QUOTE(holoman @ Oct 4 2010, 02:14 PM)
before this,i already bought rm3 per week(5mb) internet mobile ..
im not really use of it ..
still got balance about 3mb ..
let say,if i buy the same plan in future,they will add in the balance 3mb in my package ? .. or i just get the 5mb only ?
*
wont carry forward
FallenOut
post Oct 6 2010, 10:08 PM

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their system was down
when i call to ask
since my customer cant reload
as of now
some can some cant
FallenOut
post Oct 19 2010, 09:51 PM

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haiz
hotlink disappoint me again
my hot ticket expiry date is today
19/10/2010
just now i call my fren
it minus credit from my main account
then i check my hot ticket balance
its gone
nothing
call their customer service
nothin they know about
they kept tellin me
many also got tis problem
dam
my 400+ minutes n 600+ sms all gone
hotlink really make my day
they told me will respond to me within 3 to 7 workin days
n gav a reference number to me
really sarkz
sudden all the hot ticket balance is gone
FallenOut
post Oct 19 2010, 10:44 PM

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well they said 3 to 7 workin days
n i got the reference number
lets see how it goes
FallenOut
post Oct 20 2010, 09:58 PM

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QUOTE(specializt @ Oct 20 2010, 08:43 AM)
This is a serious problem. By right, there's no reset done on minutes account on the same day it's expired. Looks like issue reside on Maxis.
today i call them
to ask bout other things
cuz in their website they didnt hav much info
regardin their new hotlink plan

n i ask them bout my case
they said refer to higher ups

then i ask a few customers of mine
a few also got hit like tis
on the same day
bt they didnt call
cuz its just very lil only

so lets see how they answer after 7 days
i used the line for so long
n also usin their mobile data package

dun let tis make me fed up to change to digi
although im usin digi on another phone lolz

FallenOut
post Oct 21 2010, 12:14 AM

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QUOTE(idoblu @ Oct 20 2010, 10:47 PM)
specializt,

why the new prepiad plan when I check, it says validity is lifetime? shouldnt it gives me a 90 day period. at least last time got date of expiry so can check every now and then
*
tis i asked them also today
was told it was like tis
then i asked how would the customer know
i got no reply from them

then i ask them
isnt tis just a play of words on the word lifetime
lifetime
how do ppl define lifetime
the guy at the other end said yea
so
in the end

the customer should always check it
or rlsked the number terminated

bt mayb it could b the system upgrade
seems now they r kind of blamin tis on the system upgrade thingy
FallenOut
post Oct 21 2010, 02:09 AM

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QUOTE(pero @ Oct 21 2010, 01:47 AM)
how do i switch to HYC? cant find it at *100# went to maxis centre at giant shah alam and the lady said that HYC is unavailable... -.-" what the h is going on?!


Added on October 21, 2010, 1:52 am

dude, still selling HYC number? yawn.gif
*
u can only change to the new hotlink plan
changin to other plans -none
FallenOut
post Oct 24 2010, 11:11 PM

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QUOTE(SnowWhiteTan @ Oct 24 2010, 10:50 PM)
i think its very unfair that I have not been able to add Activ10 number since I got my number. The service is always unavailable!!
*
they still didnt settled my case yet
will b callin them in a few days time

tried to call their customer service
mayb they can settle for u
FallenOut
post Oct 25 2010, 11:54 PM

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QUOTE(KannaSai1 @ Oct 25 2010, 09:17 PM)
i heard that, hotlink using opera can online for free? izzit true?
*
past
it is free

present
it is chargeable

future
not sure
FallenOut
post Oct 26 2010, 09:44 PM

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tis is it
gonna call their cs n fark them up
FallenOut
post Oct 26 2010, 11:44 PM

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QUOTE(FallenOut @ Oct 19 2010, 09:51 PM)
haiz
hotlink disappoint me again
my hot ticket expiry date is today
19/10/2010
just now i call my fren
it minus credit from my main account
then i check my hot ticket balance
its gone
nothing
call their customer service
nothin they know about
they kept tellin me
many also got tis problem
dam
my 400+ minutes n 600+ sms all gone
hotlink really make my day
they told me will respond to me within 3 to 7 workin days
n gav a reference number to me
really sarkz
sudden all the hot ticket balance is gone
*
just called them
my case is settled
they will refund back my loss
within 14 days
lets see again in 14 days

hope they wont disappoint me

QUOTE(SnowWhiteTan @ Oct 24 2010, 10:50 PM)
i think its very unfair that I have not been able to add Activ10 number since I got my number. The service is always unavailable!!
*
QUOTE(socratesman @ Oct 26 2010, 07:14 PM)
What's taking em so long to restore the Activ10 maintenance service? been unavail 4 so so long already  shakehead.gif
*
regardin active10
hav u tried changin or addin number
hav u used thr *100# format?
i can change usin the above format
FallenOut
post Oct 27 2010, 09:27 PM

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QUOTE(kazami @ Oct 27 2010, 01:03 PM)
guys, i have subscribe maxis android package
how do i check my usage for my data package? im using 500mb =rm48 a month
*
try to dl 3g watchdog from market
its quite accurate
FallenOut
post Oct 28 2010, 09:46 PM

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QUOTE(surfer33 @ Oct 28 2010, 01:33 PM)
Just bought Maxis prepaid talk N surf plan.  Loaded the hot ticket inside the pack on 19/10 which I think they upgraded the network.  After making a call or two,  Pop! the credit disappeared.  called the CS, wait for 3 days.  called again,  wait for 3 to 7 days.  called again, wait for 14 days.  Can u imagine that??????  Wonder when Maxis is going to return all my credits.  No confidence in Maxis at all!!!!!!!!  vmad.gif  vmad.gif
*
tis case happened to me also
u can refer to my earlier post
i call them n complain n also to fark them up
told me resolved within 7 days
after 7 days
i called again
they told me its settled
i asked how come no ppl inform me
then told me need to wait additional 14 days for the refund
n just in case
i keep my case reference number saved in my sms
since i report i got the reference number
if u also hav
call them n bug them

QUOTE(k-bkeat @ Oct 28 2010, 02:00 PM)
is it true? u look like a dupe to me. oh well. u can always change to other telco
*
it happens to me
its true
well
im usin digi n maxis
FallenOut
post Nov 4 2010, 11:14 PM

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QUOTE(zhy323 @ Nov 4 2010, 10:28 PM)
now still got free kfc?
*
its pizza hut
kfc already passed
FallenOut
post Nov 6 2010, 02:15 AM

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QUOTE(k-bkeat @ Nov 5 2010, 08:28 AM)
Wow. But the stock always out la. Hot ticket promo end at dec or?
*
nope
many place got stock
mayb the place where u went to didnt order?
pizza hut ge promo till jan if not mistaken
bt the ht i think until nxt yr july

QUOTE(leyley @ Nov 5 2010, 02:21 PM)
Prefer the Pizza Hut voucher than KFC. But can the voucher used on the delivery service?
*
not sure lolz

QUOTE(zhy323 @ Nov 6 2010, 01:58 AM)
arrghhh!! maxis now really gila la. give misinformation to consumers, haizzz  doh.gif  doh.gif
*
im still waitin for them to refund me
600+ free sms
400+ free mins
FallenOut
post Nov 6 2010, 02:54 AM

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QUOTE(zhy323 @ Nov 6 2010, 02:42 AM)
how about if we topup the HT using flexi method?
so long? and need to show the ticket to get the free foods?
wah!! so many? report to MCMC already?
*
flexi method doesnt apply to ht
ht is for phyical coupon nia
need show the ticket for the free food
n also top up rm1

i need to wait one more week for my refund
they confirmed its their problem
my case is on 19th oct
i can giv them one more week
FallenOut
post Nov 6 2010, 04:30 AM

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QUOTE(zhy323 @ Nov 6 2010, 02:56 AM)
owh, ok i can understand that smile.gif

hope that u can get all the refunds, gudluck then thumbup.gif
*
hope they wont disappoint me n left me hangin

QUOTE(Cowhide @ Nov 6 2010, 03:28 AM)
What do you mean balance wont burn after 7/10days?
Isn't the main condition of a hot ticket is "ticket calls/sms" will burn in 7/10days?
*
wit the new pizza hut ht
the balance wont b burned
it can b carried forward
bt there is a limit
maximum 300 minute
maximum 1000 sms
its wat stated from the circular they pass to us dealers
FallenOut
post Nov 7 2010, 12:52 AM

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QUOTE(bananalow @ Nov 6 2010, 12:27 PM)
erm ~~ if HYC reload with HT , Do we need to top up after 10 days (expire) if we didnt finish the credit?
*
after 10 days
ur ht will expire

if u r usin the new pizza hut ht
wit the new pizza hut ht
the balance wont b burned
it can b carried forward
bt there is a limit
maximum 300 minute
maximum 1000 sms
its wat stated from the circular they pass to us dealers

note
it only applies to the new pizza hut ht
others ht doesnt work
only pizza hut ht
tis is the info maxis pass on to us dealers
trust or not
hard to say
now their farkin server got problem

QUOTE(bo093 @ Nov 6 2010, 12:38 PM)
yeah.
but good thing it came free with the hotlink simcard.

i want to ask something.
If i have Credit and Hot Ticket.
Which one will it use 1st?
*
hot ticket

QUOTE(Cowhide @ Nov 6 2010, 03:05 PM)
Interesting, but that would be very kind of Maxis...and Maxis is not known for kindness.
Just ask those struggling with confusing bills, mystery fees, and the first prepaid to start 60sec call blocks.
*
i also got a new problem wit them
my mobile internet package is auto renew every month
expired today
bt didnt auto renew
bt proceed to minus my main account credit
fark it
call them
n say server down lar
network down lar
farkin lame service
we r payin for their idiotic ways

QUOTE(k-bkeat @ Nov 6 2010, 03:50 PM)
im confused. so the ht with hyc wont expire n have 300min 1000sms limit?
*
nope

if u r usin the new pizza hut ht
wit the new pizza hut ht
the balance wont b burned
it can b carried forward
bt there is a limit
maximum 300 minute
maximum 1000 sms
its wat stated from the circular they pass to us dealers

note
it only applies to the new pizza hut ht
others ht doesnt work
only pizza hut ht
tis is the info maxis pass on to us dealers
trust or not
hard to say
now their farkin server got problem

will still expire bt credit wont b burned fully

QUOTE(Cowhide @ Nov 6 2010, 09:27 PM)
Fallen said, the HT minutes and sms will bring forward.  rclxub.gif
Which is true?
*
refer to the anwers above

QUOTE(zhy323 @ Nov 6 2010, 09:40 PM)
bring forward? i don't think so since i'm also using hyc plan with ht.
but just using sms only, after 7 days, all the free call minutes were forfeited. but the credit still remain~
*
its only workin for the new pizza hut ht

awhile more
maxis cs will receive another call from me wit some harsh words
whistling.gif

FallenOut
post Nov 7 2010, 02:12 AM

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QUOTE(zhy323 @ Nov 7 2010, 01:16 AM)
might complain to MCMC then
after they (maxis) got complained, suddenly within a minute, u'll get the refund thumbup.gif
*
i rather giv em the benefit of the doubt first
if it repeats again
then i will complain to mcmc

phew
my mobile internet package issue is settled
can take my x10 out of flight mode
now one more week of waitin
n hope for my refund lolz

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