Hey gals...Im sure most of you here do online shopping before

and...I wonder how many among you all really have pleasant online shopping experience most the time?

I, myself, am a gal that enjoy online shopping

To me, it is totally hassle free, save me the transportation time and cost, and the trouble of finding the things i want amidst hundreds shop.

However, in every 3 times of online shopping, 2 of them are unpleasant.

Sometimes the real items are sososo different from the pictures.
(in the photo the clothes are so nice but the real item is so AUNTIE, or the so-called free size cloth does not fit me at all)

Sometimes just after using it for several times it become spoilt.
(spoilt, after waiting several MONTHS for it)

Sometimes worse, I feel like wasting my money on something so bullshit

I really love online shopping but Im reli fed up letting unscrupulous suppliers cheating my money away by some low quality stuff.

I wonder what we can do to prevent such situation, as once such unfortunate thing happen, we have so little power to request for compensation, and normally we could just accept it.

Maybe we can write out our bad experience or the bad product here to share with each other? So that others will not buy the bad products again?

How do you all think?[COLOR=blue]

p/s: BG752 春夏浪漫新款．漆皮感主角级侧背包



I have bought a bag of similar design before from taiwan pg美人网。 I would strongly recommend you NOT to buy this bag, because the real item changes shape so so easily, and it does not have a hard cover underneath it, so when you put it on the floor, it cannot "stand" still on the floor at all...maybe it is abit hard for you to grab my meaning, if anyone is intereted, I will put its photos here.

This post has been edited by blue_sunday0728: Mar 6 2009, 01:54 AM

Well thats a risk u have to take when doing online shopping, cuz u cant touch the item with ur own hands. Thats why I rarely shop online - no matter how tempting it is. I usually buy items like keychain or live fish (my hobby^^) where i can estimate the quality of the item. Stuff like clothes, shoes, bags etc I prefer to buy from shops where i can touch the item, wear it and try it out 1st.

i do encounter a few times, some within lyn itself, some on other websites.

i feel e-shopping is not all cheap and hassle free. some sellers charge a higher shipping rate, but in fact, it doesnt cost that much. Most sellers use pos laju and charges are usually between RM5-RM8 per package delivery (of course, depending on the weight as well), but the actual cost incurred is not even close to what they charge us. pos laju always print the total amount payable for that package on the delivery slip and most of the time, it's usually lesser than what i've been charged.

on the other note, if you opt for COD, it's not that hassle free as everyone think it is. you have to spend time arranging, rearranging time and place to meet, to accommodate the seller and buyer's convenience thus wasting more time deciding on this and you'll probably get the stuff some time later.

one thing i really kenot stand with some unscrupulous buyers is no matter how many times i clarify the size with the seller, the clothes i bought is somehow smaller than the measurement given. although, seller always emphasize on "buying at our own risk", but it is also seller's responsibilities to provide information closest to the stuff we wanted to purchase.

which is why, nowadays, i rarely purchase clothes online. although it may looks all nice in the picture, but what is the point of buying something which i kenot wear. and sometimes, it's harder to gauge, altho measurement given >_<

i would still prefer going to malls/boutique, try them and purchase clothes i know i can fit in and suits me.



This post has been edited by purplecrystal00: Mar 3 2009, 03:40 PM

oh izzit? i know nothing about it

how different is the actual postage charge from the price the seller charge us?

I also often get the wrong size from seller, especially DREAMY COLLECTION.

the size stated in its website is F, but the actual size reaching my hand is L
Paid RM35 for a cloth i cant wear
and such thing didnt happen just for once

You mind sharing with us the name of seller who give the misleading measurement to you?

---

Added on March 3, 2009, 9:37 pmoh izzit? i know nothing about it

how different is the actual postage charge from the price the seller charge us?

I also often get the wrong size from seller, especially DREAMY COLLECTION.

the size stated in its website is F, but the actual size reaching my hand is L
Paid RM35 for a cloth i cant wear
and such thing didnt happen just for once

You mind sharing with us the name of seller who give the misleading measurement to you?



This post has been edited by blue_sunday0728: Mar 3 2009, 09:37 PM

altho there's about RM3-4 difference, but afterall, it's still money and as far as i'm concerned, postage is bourned by buyers. if they charged higher than it's suppose to, that's like earning extras from us. >_<

like for example, they charge postage of RM7, but when i receive the package, it's stated there, let's say, RM4.30. like i said, altho the difference isnt alot, but sellers shouldnt do this. which is why, i'll opt for pos express as the cost is fixed, depending on the envelope size.

i cant quite remember which seller that gave me a different measurement than the real items

O.o ...i never realise the difference between the amount charged and actual amount incurred...thanks for the tip ya...purplecrystal00

some times lo..
especially clothes and bag,
cos i experience the same thing like you, the product does not look like the piz provided, size no suit and the quality is very bad !! like juz take out from the factory, all the string was not proper cut and clean yet!
and the bag oso, ALWAYS the pix is super nice but the real 1 disappointed me.

so far i on online shopping for those thing that hardly find at M'sia, and of cos cheaper price then the market.

i buy travel-related items mostly (flights, hotel accommodation) or sometimes things on ebay... i've never been tricked.

i will only buy from well known or recommended seller.

yaloh, these people always cheat us by the beautiful photos which are totally different from those real items...

mind to share with me the name of those bad seller? so that i wont kena trap next time...

I ran into a real nasty experience with a China seller from iOffer. Received fake item but didn't have much help when I reported the case to iOffer and Paypal

Have anyone encounter parcel send through post express but never received anything? Just happened to me recently. Was told by the seller that the parcel was sent last wednesday. So i waited for Thursday, Friday and until this week.. I yet to received anything??
I then asked the seller and she promised to check for me.. She told me she throw away the tracking number.. Oh no.. So still waiting for her reply..
I wonder if she going to cheat me.. I don think so as it only RM20..Ermm... What do you guys think?

i think the seller has the responsibility to provide you the tracking code or else refund.

i would say buying online is at risk, no doubt. so think about the price, whether it is worth and make sure read the terms and condition before commit to join, because some issue is out of the seller control too, they are just human. if the item you can buy in store with cheaper price, of course it is better to get in store so that you can try and feel the quality.^^

i am a seller too, for the postage part i am sure other seller are not able to give exact postage charge ,there might be +- variance like purplecrystal00 said, they just want to make an estimation. if buyer would like to get refund for the postage i think the seller can make it they dont mean to cheat.. at least i dont

and i ordered from ebay and lyn before, these seller actually did not use the postage method that i requested, pissed off when the item arrived like salty fish

Ya.. What you say is correct. The seller gave me free postage. Usually when I buy, I would prefer Post Laju. So far, no problem.. All items arrived the next day. Real fast :-) Just this round, I really hope the seller could clarify this issue to me asap..
Btw, there are lots of nice seller at LYN..

that's why i always put real item picture in my sales listing. and it save a lot of hassle. you like it you buy it and get the same product.

Well, whenever I shop online, I usually shop at Dorothy Perkins, Topshop, etc. These establishments, unlike those exclusively online sellers, have a return policy. If it arrives and I try it on and don't like it for any reason, then I'll just either send it back by post or bring it to one of their shops for an exchange or a refund. All this within 14 days of receipt, which I think is pretty reasonable.

so far only bought from sellers with good trade history.. havent met any problem yet

Malaysia does not practise goods return 100% like AMER,EMEA does

blue sunday. can u pls post the items real picture here?
im interested to buy tht item as well.. juz worried about the photoshopped picture..

Bad experience For www.Laibayshop.com.my

for me so far so good~
but don't really like to preorder stuff because it takes forever for the thing to arrive *sigh* i've ordered some accessories from a seller in soompi since dec last year and she only sent out the items recently sayign that she cannot receive money from paypal~

select reliable safe trader.

i see many shoppers always value the price for 1st, whose cheap goes whose seller, in fact i think reliable is the most important point that shoppers should consider. is totally not worth if there is a con.some seller can get good feedback of selling for few months, but after all they went missing in action. if you are unlucky you will be one of the victim. in short, i think choose the seller is most important factor before commit online trade^^
because once last time i experienced before =.=. thought of save for few ringgit in one forum for same item different seller, end up not a pleasant deal at all

agree

why save that few ringgits if you're not guaranteed a smooth transaction

but then again, if most of us are to deal with reliable safe traders, how would the budding e-sellers going to survive?

i guess, it depends on luck sometimes, even some reliable traders can sometimes surprise you.


This post has been edited by purplecrystal00: Mar 10 2009, 11:39 AM

hehe then the budding e sellers need to work more hard to build their own trust to shoppers lo that's why money hard to earn mah right! bear in mind not all shoppers are smart, just like lyn, there are rules and guides on safely trade online, but i guess only 3/10 shoppers read it. so there are still possible budding e sellers can get sales and survive out there - no doubt.

so long for me if as a buyer, i'm definitely first judge whether worth to get online or not, 2nd choose safe trader in forum, powerseller in ebay to minimize the risk

I'm one of the lucky ones who have no bad experience so far. I've bought clothes from ebay and other websites before with no problems. Usually i would learn the background of the online store or person before making any purchases or i would see what other customers say.

But sometimes it's not the customers who get conned. Sometimes it's the sellers as well. I came across before this guy (from overseas) who wanted to buy a product from my friend in bulk. He promised to banked in the money and gave his details. A few days later my friend got an email, supposedly from a 'bank' saying that the money is ready to be transferred into his account, but he has to send the items first. The email was quite professional and many ppl would have thought it was valid. Not believing this email, my friend emailed this customer, and the customer promised to check it out with the bank. After that there was no news from the customer and bank afterwards.

Just a story to share with you all. So that you guys won't fall for this kinda things as well.

hot choc,
i am one of the unlucky seller who experienced this too :S
there is one id (female) who claimed that she banked in to me in less than 5mins talk, when i asked for the receipt she said she just walked in to bank which in front of her house and she throw the receipt away right after walked out, and even sounds like i con her money. when i bring up moderator,administrator and banker proof, she only told me she banked in to wrong account. in fact during discussion,she said and typed account holder name without flaws.
not even that, she dont leave me alone, change id and keep ask me to do trade with her. i think she must con me successfully only happy. sobsob!

so this world is weird, what kind of people you also can find ,my lord.

purple, the rate u can check at www.pos.com.my, the first 500g is rm4, but it's excludes fuel and gov tax.

for me, i just charge rm6 for pos laju, coz need to pay parking as well.

normal include all the fees for one parcel within 500g is rm5.82 in my experience.


u can check at www.pos.com.my


the buyer should hv provided u the tracking number. pos ekspres do not need signature, pos laju need. if u wan secure, choose pos laju, or pos daftar but pos dafter need to wait, i not sure how long. also, the seller should follow up whether the buyer has received the item.

true, but sometimes, seller charge way higher. for example, a simple top, can hardly weigh 500gm, they charge RM7 or so. but in fact in the pos laju paper, it's only RM5 or so. you get the point

$7 compared to $5 is WAY higher? Shopping in real life cost you transport fee of more than $5 (depending on which mall you're going, and type of transport you use), but nobody's whining.

You might think $5 is adequate as its what the merely what charged by the post office per weight. Don't forget the seller also needs to charge handling fee + envelope/stationeries/boxes.

c below

the envelope for pos laju the cheapest one rm0.75, the bigger one rm1.30.

i m seller oso buyer myself, i understand why some seller quote higher.

seller n buyer could reach a consensus when they understand each other, think from two part

true, but e-shopping is supposedly should be cheaper. that RM7/RM5 is just an example... it's not a big issue, but i suppose, seller should clear. postage fee is postage fee, all the rest, should go into the price of the item (profit+handling fees+etc etc). just my thought.

Choose some1 that u trusted as u no trust the seller and the seller no trust u also All u need is to bid with risk like gamble haha. But for me few hundred still ok to buy on9. but thousand above I prefer to see on that item and pay and get for make sure the quality of the item and pay on spot to prevent scam.

You mean "shipping and handling" fee. This term is commonly understood as all the cost involved in getting the item to your doorstep (postage+stationeries+misc cost to get to the post-office).

Well if the seller merely stated "postage fee", she/he is using a wrong word, causing misunderstanding to the buyer (Making them think its only charged for the item weight).

Only dumb buyer would throw their receipt after transferring his/her money. everytime i do online shopping, i'd keep my receipt just in case the seller claimed i never paid. when i read the line where u said she threw it right away, it sounded odd to me already hahaha! and yeah, i wonder why would people do that for? they shud've find something better to do than con-ning people

btw, i encountered a girl who refused to reply me back after i sent back the contact lens she sell. when i tried wearing the lens, they are very very hot! imagine u rub ur eyes with ur hand that has chilli... it burnt like nutS! so i told her i want a new pair from her (free). she said alright as long as i post the lens back to her. and i DID! i paid for my postage fee too! and not a single word from her. i left her sms and msn msg and no reply ! bare in mind i still remember the name i just wont wanna mention it ;-)

This post has been edited by luvlade: Mar 12 2009, 11:39 AM

off topic,
luvlade why don't you report that seller because we dont want to be the next victims

rayanne, i dont want to report cuhz i dont want to make a big fuss about it since its just lens and now there are no one selling them now anyway so yeah. all i need to do is just never purchase online lenses but to buy them in optical shop itself ;-) (Sorry OOT)