For WNF here are the details about Free2Roam.

1. Freedom to roam - Free2Roam send voice calls or SMS to the customers' mobile phones, so they are free to roam as far as their mobile takes them.
2. On Demand Update - The customer can call or text for instant update to forecast wait time or number of people ahead of them in the queue.
3. Better Customer Experience - Free2Roam reduces the customer perceived wait time even if their actual wait time doesn't change at all. When customers are anxious, their waits feel longer. Waiting feels even longer when the duration is uncertain or unexplained. Free2Roam completely removes their anxiety by providing them with on-demand status. They will love us for it!
4. A wealth of customer data - Free2Roam provides comprehensive reports such as
a) Which days the customers are waiting longest and how long did they wait?
b) When customers are coming back, are they bringing their friends?
c) Are your customers first timers or regulars?
d) Are you getting more return customers or fewer?
5. Ease of Use - The merchants can view their customer line real-time from a web browser. Each time the customers are attended to, they need to remove them from the line by clicking on the browser. After that, Free2Roam will self-learn and forecast ( algorithm) the wait-time automatically.
6. No Hardware or Software to buy - Free2Roam is a hosted solution and all the customers need are just a mobile phones and as for the merchants only a brower.
This post has been edited by starzgate: Mar 3 2009, 03:58 AM