Outline ·
[ Standard ] ·
Linear+
Wireless Celcom Daily Unlimited, Daily Unlimited Problem ! ! !
|
TSbh-4
|
 Mar 2 2009, 11:11 AM, updated 17y ago
|
Getting Started
|
To all those who are using celcom broadband on Daily Unlimited plan (RM6/day), please stop doing so for the time being.
Yesterday i was using my celcom broadband and activated my daily unlimited by sending broadband daily to 28882 and replying broadband yes to 28882 as usual. Then i went on a steak of MUOnline game. To my suprise, within 2 hours, my line was blocked. I received a message saying that i have exceeded my credit limit and all activities has been barred (my credit limit is RM 500). When i called up online customer service, they told me my bill was around RM800.
This morning i went to celcom service center in Prai to clear things out. Luckily the service center staff who attended me has suffered from the same case as me (only worse with bills up to RM 20k). This saved me a lot of time to explaining my theories on why the bill is so so so high. The staff said that the daily unlimited system is now facing a problem where eventhough the activated sms has been issued to us, we are still unactivated in the celcom system. So we will be charged on pay per use basis (10cents/10kb). This translates to around RM 800.00 bill for every 100 MB data transaction.
Hope that others would not face similar problems as myself.
|
|
|
|
|
|
digilife
|
Mar 2 2009, 04:52 PM
|
|
|
QUOTE(bh-4 @ Mar 2 2009, 11:11 AM) To all those who are using celcom broadband on Daily Unlimited plan (RM6/day), please stop doing so for the time being. Yesterday i was using my celcom broadband and activated my daily unlimited by sending broadband daily to 28882 and replying broadband yes to 28882 as usual. Then i went on a steak of MUOnline game. To my suprise, within 2 hours, my line was blocked. I received a message saying that i have exceeded my credit limit and all activities has been barred (my credit limit is RM 500). When i called up online customer service, they told me my bill was around RM800. This morning i went to celcom service center in Prai to clear things out. Luckily the service center staff who attended me has suffered from the same case as me (only worse with bills up to RM 20k). This saved me a lot of time to explaining my theories on why the bill is so so so high. The staff said that the daily unlimited system is now facing a problem where eventhough the activated sms has been issued to us, we are still unactivated in the celcom system. So we will be charged on pay per use basis (10cents/10kb). This translates to around RM 800.00 bill for every 100 MB data transaction. Hope that others would not face similar problems as myself. take note pls to all daily unlimited wannabe try-iers  |
|
|
|
|
|
suyee
|
Mar 2 2009, 10:00 PM
|
|
|
QUOTE(bh-4 @ Mar 2 2009, 11:11 AM) To all those who are using celcom broadband on Daily Unlimited plan (RM6/day), please stop doing so for the time being. Yesterday i was using my celcom broadband and activated my daily unlimited by sending broadband daily to 28882 and replying broadband yes to 28882 as usual. Then i went on a steak of MUOnline game. To my suprise, within 2 hours, my line was blocked. I received a message saying that i have exceeded my credit limit and all activities has been barred (my credit limit is RM 500). When i called up online customer service, they told me my bill was around RM800. This morning i went to celcom service center in Prai to clear things out. Luckily the service center staff who attended me has suffered from the same case as me (only worse with bills up to RM 20k). This saved me a lot of time to explaining my theories on why the bill is so so so high. The staff said that the daily unlimited system is now facing a problem where eventhough the activated sms has been issued to us, we are still unactivated in the celcom system. So we will be charged on pay per use basis (10cents/10kb). This translates to around RM 800.00 bill for every 100 MB data transaction. Hope that others would not face similar problems as myself. Anyway , you will get refund but please make a report with celcom. This is procedure. Base on the Pay as you use basis , the website already state will capped at RM250.  |
|
|
|
|
|
kEputat
|
Mar 2 2009, 10:03 PM
|
New Member
|
hahahaha...
now rm6/day... gOt problem...
before reduce price (rm8/day) ok jer....
|
|
|
|
|
|
mybiebie
|
Mar 3 2009, 10:45 AM
|
|
|
i think to be safe call cust line to confirm activate first b4 surfing but not full proof also...
|
|
|
|
|
|
runner
|
Mar 3 2009, 04:09 PM
|
New Member
|
i got no problem with that. the quite good too
|
|
|
|
|
|
zwanvedder
|
Mar 3 2009, 04:49 PM
|
|
|
ya..no prob for me so far...oredi received almost 2G data...
|
|
|
|
|
|
terradrive
|
Mar 3 2009, 05:25 PM
|
|
|
can the sms sent by celcom that confirms you had subscribed to the daily unlimited be used as a solid proof against them for their own computer errors?
|
|
|
|
|
|
fat16
|
Mar 3 2009, 06:50 PM
|
|
|
i use celcom blue. no ways celcom charged me rm800 !
|
|
|
|
|
|
digilife
|
Mar 3 2009, 09:02 PM
|
|
|
dun ever use bb daily again
|
|
|
|
|
|
anep
|
Mar 3 2009, 09:07 PM
|
|
|
my fren work at celcom oso told me not to use daily unlimited coz got this prob.. last time i use n my bill went to rm200++.. then i complain to my fren n she clear it for me.. now when i check my bill it stat that i hv RM-225.. noe this mean?  |
|
|
|
|
|
digilife
|
Mar 3 2009, 09:12 PM
|
|
|
QUOTE(anep @ Mar 3 2009, 09:07 PM) my fren work at celcom oso told me not to use daily unlimited coz got this prob.. last time i use n my bill went to rm200++.. then i complain to my fren n she clear it for me.. now when i check my bill it stat that i hv RM-225.. noe this mean? should told her to change till RM-1225  |
|
|
|
|
|
TSbh-4
|
Mar 5 2009, 02:49 PM
|
Getting Started
|
QUOTE(digilife @ Mar 3 2009, 09:12 PM) should told her to change till RM-1225 wohoo... my bill now down to RM-445... anyways it was quite frustrating when the problem happened. It was in the time when i needed internet the most. Just be wary of charges which we all should not be paying. Who knows when we are charged with something we should not be paying. |
|
|
|
|
|
gyver
|
Mar 5 2009, 03:00 PM
|
|
|
I noticed the change from RM8 to RM6 on my last bill before I upgraded to D68 package. There was no problem then. So I guess this is recently.
|
|
|
|
|
|
TSbh-4
|
Mar 5 2009, 03:12 PM
|
Getting Started
|
QUOTE(gyver @ Mar 5 2009, 03:00 PM) I noticed the change from RM8 to RM6 on my last bill before I upgraded to D68 package. There was no problem then. So I guess this is recently. yes. it started around 25th february until around 2nd of march. before that it was working fine. The wierdest thing is that the RM250 limit did not trigger and allowed the bill to go up to the telephone bill's credit limit. |
|
|
|
|
|
digilife
|
Mar 5 2009, 03:23 PM
|
|
|
QUOTE(bh-4 @ Mar 5 2009, 02:49 PM) wohoo... my bill now down to RM-445...anyways it was quite frustrating when the problem happened. It was in the time when i needed internet the most. Just be wary of charges which we all should not be paying. Who knows when we are charged with something we should not be paying. u are one freaking lucky guy |
|
|
|
|
|
ahhazazi
|
Mar 5 2009, 08:28 PM
|
Getting Started
|
Hi.. i was one of the victim! Huuu... Now my unbilled charge was RM300++ What should i do? Go to celcom center or just call the helpline?
Thanks!
|
|
|
|
|
|
digilife
|
Mar 5 2009, 08:50 PM
|
|
|
QUOTE(ahhazazi @ Mar 5 2009, 08:28 PM) Hi.. i was one of the victim! Huuu... Now my unbilled charge was RM300++ What should i do? Go to celcom center or just call the helpline? Thanks! wat for call the puppet line GO DIRECTLY TO CELCOM CENTER ASAP |
|
|
|
|
|
botack
|
Mar 5 2009, 08:57 PM
|
|
|
hey guys..i'm using daily broadband now..how come i could not connect to my yahoo messenger?could connect for a while then got disconnected..anyone knows how to rectify this problem?in my area, got 3g but the line kept disconnecting..
|
|
|
|
|
|
anep
|
Mar 7 2009, 01:54 AM
|
|
|
daily or their bb got same prob..
|
|
|
|
|
|
fat16
|
Mar 8 2009, 10:33 PM
|
|
|
celcom daily suck
block https
rss reader cannot update many blog
|
|
|
|
|
|
wi1s0n
|
Mar 10 2009, 02:28 AM
|
Getting Started
|
Use prepaid card with limited credit is the best bet. Afterall, they deduct the same amount for both postpaid and prepaid.
|
|
|
|
|
|
san88
|
Mar 25 2009, 11:19 PM
|
Getting Started
|
i am using weekly plan of Celcom broadband.after i heard about this ,i feel little bit scare with my weekly plan charges.it has deducted correctly rm 20.
1.what is the limit of weekly broadband?is that 5GB.
2.How to avoid from over limit?some page i enter are over 1.0 mb
3.how i download video from you tube to my phone?by 6210 navigator.
i still have 4 days more to go v this plan.
|
|
|
|
|
|
weichieh007
|
Mar 30 2009, 10:11 PM
|
|
|
Has anyone receive this msg using Celcom Daily:
Service is not available at the moment. Please try again later. Sorry for the inconvenience caused.
|
|
|
|
|
|
efang
|
Mar 30 2009, 10:50 PM
|
Getting Started
|
QUOTE Has anyone receive this msg using Celcom Daily:
Service is not available at the moment. Please try again later. Sorry for the inconvenience caused. i will facing this msg almost everytime i use the daily unlimited........  This post has been edited by efang: Mar 30 2009, 10:51 PM |
|
|
|
|
|
izwanz
|
Feb 3 2011, 12:27 AM
|
|
|
got any secret keywords/code that can be used to get faster rate???  |
|
|
|
|
Quote
0.0232sec
0.77
5 queries
GZIP Disabled