Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

Wireless Celcom Daily Unlimited, Daily Unlimited Problem ! ! !

views
     
TSbh-4
post Mar 2 2009, 11:11 AM, updated 17y ago

Getting Started
**
Junior Member
85 posts

Joined: Apr 2006
From: SamaGagah | Prai Industrial Area



To all those who are using celcom broadband on Daily Unlimited plan (RM6/day), please stop doing so for the time being.

Yesterday i was using my celcom broadband and activated my daily unlimited by sending broadband daily to 28882 and replying broadband yes to 28882 as usual. Then i went on a steak of MUOnline game. To my suprise, within 2 hours, my line was blocked. I received a message saying that i have exceeded my credit limit and all activities has been barred (my credit limit is RM 500). When i called up online customer service, they told me my bill was around RM800.

This morning i went to celcom service center in Prai to clear things out. Luckily the service center staff who attended me has suffered from the same case as me (only worse with bills up to RM 20k). This saved me a lot of time to explaining my theories on why the bill is so so so high. The staff said that the daily unlimited system is now facing a problem where eventhough the activated sms has been issued to us, we are still unactivated in the celcom system. So we will be charged on pay per use basis (10cents/10kb). This translates to around RM 800.00 bill for every 100 MB data transaction.

Hope that others would not face similar problems as myself.
digilife
post Mar 2 2009, 04:52 PM

The MNP guy, its me yeah.
*******
Senior Member
8,025 posts

Joined: Feb 2005
From: Planet Boleland


QUOTE(bh-4 @ Mar 2 2009, 11:11 AM)
To all those who are using celcom broadband on Daily Unlimited plan (RM6/day), please stop doing so for the time being.

Yesterday i was using my celcom broadband and activated my daily unlimited by sending broadband daily to 28882 and replying broadband yes to 28882 as usual. Then i went on a steak of MUOnline game. To my suprise, within 2 hours, my line was blocked. I received a message saying that i have exceeded my credit limit and all activities has been barred (my credit limit is RM 500). When i called up online customer service, they told me my bill was around RM800.

This morning i went to celcom service center in Prai to clear things out. Luckily the service center staff who attended me has suffered from the same case as me (only worse with bills up to RM 20k). This saved me a lot of time to explaining my theories on why the bill is so so so high. The staff said that the daily unlimited system is now facing a problem where eventhough the activated sms has been issued to us, we are still unactivated in the celcom system. So we will be charged on pay per use basis (10cents/10kb). This translates to around RM 800.00 bill for every 100 MB data transaction.

Hope that others would not face similar problems as myself.
*
take note pls to all daily unlimited wannabe try-iers doh.gif



suyee
post Mar 2 2009, 10:00 PM

Casual
***
Junior Member
378 posts

Joined: Jan 2003
From: PJ



QUOTE(bh-4 @ Mar 2 2009, 11:11 AM)
To all those who are using celcom broadband on Daily Unlimited plan (RM6/day), please stop doing so for the time being.

Yesterday i was using my celcom broadband and activated my daily unlimited by sending broadband daily to 28882 and replying broadband yes to 28882 as usual. Then i went on a steak of MUOnline game. To my suprise, within 2 hours, my line was blocked. I received a message saying that i have exceeded my credit limit and all activities has been barred (my credit limit is RM 500). When i called up online customer service, they told me my bill was around RM800.

This morning i went to celcom service center in Prai to clear things out. Luckily the service center staff who attended me has suffered from the same case as me (only worse with bills up to RM 20k). This saved me a lot of time to explaining my theories on why the bill is so so so high. The staff said that the daily unlimited system is now facing a problem where eventhough the activated sms has been issued to us, we are still unactivated in the celcom system. So we will be charged on pay per use basis (10cents/10kb). This translates to around RM 800.00 bill for every 100 MB data transaction.

Hope that others would not face similar problems as myself.
*
Anyway , you will get refund but please make a report with celcom.
This is procedure.
Base on the Pay as you use basis , the website already state will capped at RM250. shakehead.gif
kEputat
post Mar 2 2009, 10:03 PM

New Member
*
Junior Member
9 posts

Joined: Nov 2008


hahahaha...

now rm6/day... gOt problem...
before reduce price (rm8/day) ok jer....

mybiebie
post Mar 3 2009, 10:45 AM

Regular
******
Senior Member
1,419 posts

Joined: Oct 2007
i think to be safe call cust line to confirm activate first b4 surfing but not full proof also...
runner
post Mar 3 2009, 04:09 PM

New Member
*
Junior Member
42 posts

Joined: May 2006
From: pj


i got no problem with that. the quite good too
zwanvedder
post Mar 3 2009, 04:49 PM

Rock For Choice
******
Senior Member
1,589 posts

Joined: Sep 2008


ya..no prob for me so far...oredi received almost 2G data...
terradrive
post Mar 3 2009, 05:25 PM

RRAAAWWRRRRR
******
Senior Member
1,943 posts

Joined: Apr 2005


can the sms sent by celcom that confirms you had subscribed to the daily unlimited be used as a solid proof against them for their own computer errors?
fat16
post Mar 3 2009, 06:50 PM

Look at all my stars!!
*******
Senior Member
4,582 posts

Joined: Jan 2003
From: West johor


i use celcom blue. no ways celcom charged me rm800 !
digilife
post Mar 3 2009, 09:02 PM

The MNP guy, its me yeah.
*******
Senior Member
8,025 posts

Joined: Feb 2005
From: Planet Boleland


dun ever use bb daily again
anep
post Mar 3 2009, 09:07 PM

OverClocker (Retired)
*******
Senior Member
2,027 posts

Joined: Nov 2007
From: Greenwood, GBK
my fren work at celcom oso told me not to use daily unlimited coz got this prob.. last time i use n my bill went to rm200++.. then i complain to my fren n she clear it for me.. now when i check my bill it stat that i hv RM-225.. noe this mean? brows.gif
digilife
post Mar 3 2009, 09:12 PM

The MNP guy, its me yeah.
*******
Senior Member
8,025 posts

Joined: Feb 2005
From: Planet Boleland


QUOTE(anep @ Mar 3 2009, 09:07 PM)
my fren work at celcom oso told me not to use daily unlimited coz got this prob.. last time i use n my bill went to rm200++.. then i complain to my fren n she clear it for me.. now when i check my bill it stat that i hv RM-225.. noe this mean? brows.gif
*
should told her to change till RM-1225
laugh.gif laugh.gif


TSbh-4
post Mar 5 2009, 02:49 PM

Getting Started
**
Junior Member
85 posts

Joined: Apr 2006
From: SamaGagah | Prai Industrial Area



QUOTE(digilife @ Mar 3 2009, 09:12 PM)
should told her to change till RM-1225
laugh.gif  laugh.gif
*
wohoo... my bill now down to RM-445...

anyways it was quite frustrating when the problem happened. It was in the time when i needed internet the most. Just be wary of charges which we all should not be paying. Who knows when we are charged with something we should not be paying.
gyver
post Mar 5 2009, 03:00 PM

Regular
******
Senior Member
1,067 posts

Joined: Mar 2005
I noticed the change from RM8 to RM6 on my last bill before I upgraded to D68 package. There was no problem then. So I guess this is recently.
TSbh-4
post Mar 5 2009, 03:12 PM

Getting Started
**
Junior Member
85 posts

Joined: Apr 2006
From: SamaGagah | Prai Industrial Area



QUOTE(gyver @ Mar 5 2009, 03:00 PM)
I noticed the change from RM8 to RM6 on my last bill before I upgraded to D68 package. There was no problem then. So I guess this is recently.
*
yes. it started around 25th february until around 2nd of march. before that it was working fine. The wierdest thing is that the RM250 limit did not trigger and allowed the bill to go up to the telephone bill's credit limit.
digilife
post Mar 5 2009, 03:23 PM

The MNP guy, its me yeah.
*******
Senior Member
8,025 posts

Joined: Feb 2005
From: Planet Boleland


QUOTE(bh-4 @ Mar 5 2009, 02:49 PM)
wohoo... my bill now down to RM-445...

anyways it was quite frustrating when the problem happened. It was in the time when i needed internet the most. Just be wary of charges which we all should not be paying. Who knows when we are charged with something we should not be paying.
*
u are one freaking lucky guy laugh.gif laugh.gif
ahhazazi
post Mar 5 2009, 08:28 PM

Getting Started
**
Junior Member
103 posts

Joined: Jul 2007



Hi.. i was one of the victim! Huuu... Now my unbilled charge was RM300++ What should i do? Go to celcom center or just call the helpline?

Thanks!
digilife
post Mar 5 2009, 08:50 PM

The MNP guy, its me yeah.
*******
Senior Member
8,025 posts

Joined: Feb 2005
From: Planet Boleland


QUOTE(ahhazazi @ Mar 5 2009, 08:28 PM)
Hi.. i was one of the victim! Huuu... Now my unbilled charge was RM300++ What should i do? Go to celcom center or just call the helpline?

Thanks!
*
wat for call the puppet line

GO DIRECTLY TO CELCOM CENTER ASAP
botack
post Mar 5 2009, 08:57 PM

Casual
***
Junior Member
349 posts

Joined: Jan 2008
From: Puchong/Sunway/Subang Jaya/Shah Alam/Klang


hey guys..i'm using daily broadband now..how come i could not connect to my yahoo messenger?could connect for a while then got disconnected..anyone knows how to rectify this problem?in my area, got 3g but the line kept disconnecting..
anep
post Mar 7 2009, 01:54 AM

OverClocker (Retired)
*******
Senior Member
2,027 posts

Joined: Nov 2007
From: Greenwood, GBK
daily or their bb got same prob..

2 Pages  1 2 >Top
 

Change to:
| Lo-Fi Version
0.0207sec    0.57    5 queries    GZIP Disabled
Time is now: 20th December 2025 - 04:59 AM