Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Seagate RMA in Malaysia

views
     
lex
post Jul 12 2012, 07:12 PM

Old Am I?
Group Icon
VIP
18,182 posts

Joined: Jan 2005
From: Dagobah
QUOTE(Matrix @ Jul 12 2012, 02:21 PM)
Bumping old thread....just sent my Seagate HDD(via POSLajiu) to RMA to Shah Alam SC....let's see how it goes later.
Not sure if that will work, because I've already spoke to the RMA officer there and he told me that have to pass the HDDs by hand together with the RMA order form (print from the Seagate warranty website). He will make a copy of the RMA order which is chopped and signed, then passed back. This copy will be proof of receiving the HDDs. hmm.gif
lex
post Jun 7 2013, 07:47 PM

Old Am I?
Group Icon
VIP
18,182 posts

Joined: Jan 2005
From: Dagobah
QUOTE(OnePiece999 @ Jun 7 2013, 06:07 PM)
Hi guy, I am new to rma, want to ask what is the latest website for seagate RMA in Malaysia, and what should I included to send back?
I had a goflex that show bad status when check with CrystalDiskInfo, I want to RMA it since the warranty will void next year, but I had lost the packaging box and the receipt and all the accessories included, only left 1 harddisk 1 usb cable and 1 ac adapter with 3pin connector.
*
Go to Seagate Warranty Validation, to check your drive warranty status. Then submit the details plus the error code using Seagate's Seatools. Print the warranty request form and send it together with the defective HDD (preferably by hand) to... wink.gif

UPS SCS (M) Service Sdn Bhd
No.21, Jalan Tiang U8/93,
Seksyen U8,
Bukit Jelutong Industrial Park,
Shah Alam,
Selangor Darul Ehsan, 40150
Malaysia
Toll Free No.: 1800-1800-88
Tel: 603-5021-8888
Fax: 603-5021-8709
Website: UPS Corporate: Malaysia

For RMA/warranty informatioon, check the pinned thread here: Computers -> Price & Dealers Guide > Hardware Dsitributor / RMA Claim Addressess, if u don't know where to claim warranty icon_rolleyes.gif

lex
post Nov 5 2013, 05:18 PM

Old Am I?
Group Icon
VIP
18,182 posts

Joined: Jan 2005
From: Dagobah
QUOTE(win7 @ Jun 8 2013, 05:18 AM)
icon_question.gif hi guys, what happens if my Seagate HDD is out of warranty (more than 3 years), but i still wanna RMA it? Is it possible? icon_question.gif  icon_question.gif  icon_question.gif
*
If out of warranty then tough luck. Only valid for drives still under warranty... wink.gif

QUOTE(melvinho @ Oct 10 2013, 12:03 AM)
UPS SCS (M) Service Sdn Bhd in USJ still available?
*
QUOTE(climacool @ Nov 5 2013, 04:04 PM)
Wow ...I need to send to this place for RMA:

UPS SCS (M) Service Sdn Bhd
No.21, Jalan Tiang U8/93
Seksyen U8
Bukit Jelutong Industrial Park

Btw, do i need to bring offical receipt ?
*
According to this document: Seagate: Indirect Customer Support – Samsung Hard Disk Integration, that warranty centre is still valid. No need to submit official receipt. Follow the warranty procedures as I've described earlier. icon_rolleyes.gif

 

Change to:
| Lo-Fi Version
0.0168sec    0.95    7 queries    GZIP Disabled
Time is now: 19th December 2025 - 03:34 AM