Got a friend who use seagate 500gb harddisk, he bought it just last december in lowyat plaza, and it failed itself now... anyone know how to do RMA in Malaysia here?

Googled and went to seagate.com, but not sure if the RMA method applies to Seagate users in Malaysia, so wanna ask here anyone know?

Thanks

thanks, i'll let my friend know

do i need the purchase receipt?

ya still valid, my friend told me warranty up to 2013