Yup, some others had to pay even higher amount than that depending on weight and courier company. Dunno why so expensive to courier stuff to Singapore when its just next door. Cheaper to ship to Sabah/Sarawak. Maybe they charge a premium to cross border.

Poslaju, from my search of LYN forum that time this (RM80) was at the cheaper range compared to what others have paid as well. What is Flexipack? Under Pos Malaysia?

Based on this thread Seagate no need to pay anything and can also get them to pick up from you (see few posts above).

Yes, previously Seagate not as reliable as WD which is why I end up with many WD drives for my NAS, CCTV and PC. But now it seems to be on par or better. From my personal experience WD is significantly worse compared to Seagate especially for WD Reds and Purples. I stopped buying them and started using Seagate the past few years. So far no failure yet unlike WD. But have to wait for a few more years to know for sure.

Same here
My company previously use around 30 WD 3.5 drives in several capacities ranging from 4TB up to 10TB with Blue, Green, Black & Red, all manufactured in different batches (so it's definitely not a batch issue) which failed because of very tiny vibrations
Trust me, it's very tiny, like someone put a book on top of a CPU case vibration then the HDD immediately had bad sectors

Even after RMA'ing them and getting a replacement unit, it still happens after some time
I got fedup, requested some budget from the management then switched all units to Seagate. It's been 2 years now, none of the 30 Seagate drives has failed

Previously I choose WD because Achieva used to handle WD drives so we can just send the drives to Achieva office in Section 14 PJ
But now not anymore. Don't know why WD refuse to appoint local distro to handle RMA process

Hi guys,

I got notification from my NAS that one of the hard disks is failing.





Can I proceed with RMA? What's the benefit of skipping retailer and direct submit to Seagate ourselves ya? Thanks!