just to share for those still looking to RMA for seagate

its still the same, go to the website, register/login account, create RMA order, then email the details to tiong nam and get the complimentary pick up.

Tiong nam will pick it and send to UPS SCS in Shah Alam U8 and process it.

You will receive an email few days later (presumably after they tested the drive) and update with a shipping label back to you using UPS.

Mine said created by seagate singapore, but shipment is shipping from China.

will update more if anything else..