Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Seagate RMA in Malaysia

views
     
1mr3tard3d
post Mar 21 2023, 11:09 AM

Regular
******
Senior Member
1,143 posts

Joined: Oct 2018


QUOTE(imin @ Feb 23 2023, 11:27 PM)
So what do you guys think? Should I RMA my hard drive? If yes, how should I package my hard drive? Do I need to put it back inside the anti-static wrapping it comes with? I'm not sure if I still have the wrapping though. And any idea usually how much I need to pay for the courier to Seagate service center?
*
have you checked with crystal disk health status?
seagate provides the packing instruction
fortunately, i kept those anti-static bag, bubble wrap and courier envelope from previous purchase sweat.gif
they also provide complimentary pick-up service
i requested on 16 Mar, received confirmation email but the logistics partner (Tiong Nam) did not contact in advance for appointment
guess what, the logistics partner showed up the next day and collected rclxms.gif thumbsup.gif

» Click to show Spoiler - click again to hide... «

1mr3tard3d
post Jul 3 2023, 05:42 PM

Regular
******
Senior Member
1,143 posts

Joined: Oct 2018


QUOTE(asusx @ Jun 28 2023, 01:28 PM)
how long it takes to send and get back again the hdd?2 weeks or more than that?thanks
*
they picked up on 17 March 2023
and i received the replaced unit on 27 March 2023
so approximately 7-14 days? hmm.gif
should be able to track the progress?

QUOTE(asusx @ Jun 28 2023, 01:46 PM)
hello guys..triyin to make the warranty claim from seagate .....but unfortunately..i did mistake.....i did check the singapore box shipping address...how to cancel it?
*
contact them via email or online chat?

 

Change to:
| Lo-Fi Version
0.0221sec    2.09    7 queries    GZIP Disabled
Time is now: 19th December 2025 - 02:24 AM