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~~~ ☻☻ Celcom Fan Club 013/019 Version 2☻☻ - ~~~
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nexona88
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Feb 3 2016, 04:20 PM
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QUOTE Axiata said Celcom's spectrum allocation, compared to the current allocation, will be lowered from 2x17MHz to 2x10MHz in the 900MHz band, and from 2x25MHz to 2x20MHz in the 1800MHz band. Since Celcom Spectrum Allocation would be lowered from current one. My question is would the quality of services / internet speed / coverage be effected?
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nexona88
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Feb 25 2016, 01:51 PM
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Celcom service down in KL?
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nexona88
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Feb 25 2016, 04:54 PM
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Data seems down, calls sometime okay sometime not maybe network super congested today?
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nexona88
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Feb 26 2016, 12:18 PM
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QUOTE(lan76 @ Feb 26 2016, 01:17 AM) Too many user joining Celcom after they come up with new First Gold plan; need to upgrade their infra accordingly to cater with number of customers. upgrade their network? it's needed billions to do that. and we all know malaysian biz strategy. Maximum profit, minimum cost
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nexona88
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Feb 26 2016, 05:14 PM
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Celcom needed to do something about "switch from LTE to 3G" problem thingy
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nexona88
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Feb 26 2016, 10:03 PM
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QUOTE(fat16 @ Feb 26 2016, 07:06 PM) every time call end to voice mail, celcom get some cut. guess tis how Celcom make extra income
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nexona88
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Mar 8 2016, 10:26 PM
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QUOTE(calvin_gsc @ Mar 8 2016, 09:35 PM) I don't know why... But Celcom network seems a bit slow and I keep on losing signal 3G and 4G. it's could be network congestion because of a lot people using celcom or cell tower problem
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nexona88
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Mar 9 2016, 12:58 AM
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QUOTE(ericpires @ Mar 8 2016, 11:59 PM) Celcom network seem slow since they introduced the RM38 plan. Before this, no problems whatsover with their network. more people using celcom because cheap plan  so now celcom need to upgrade the network asap, or else problem will become much worse
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nexona88
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Mar 9 2016, 09:32 AM
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QUOTE(OKLY @ Mar 9 2016, 09:27 AM) Can't agree more, no point in attracting more people to the network but damage own reputation due to congestion. Also, Celcom seems very quiet in making any announcements of their future plan unlike Maxis and DiGi, they usually keep their customers up-to-date with their progress like how much they will be investing in network upgrades and how long it will take etc. At least that will give more confidence to the customers that something is being done. We can juz hope they do something..
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nexona88
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Mar 10 2016, 12:54 PM
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QUOTE(hitch80 @ Mar 10 2016, 12:24 PM) experiencing super slow Celcom even though my modem stated as 4G you're not alone facing the problem. so many people already reported it. it's seems the network cannot cope up because of too many user are using Celcom now
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nexona88
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Mar 10 2016, 01:51 PM
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QUOTE(hitch80 @ Mar 10 2016, 01:48 PM) few weeks ago it was not this bad, but today is worse well people started complaining more since last week
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nexona88
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Mar 10 2016, 04:32 PM
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QUOTE(hitch80 @ Mar 10 2016, 04:08 PM) with the current telco price war that is going on it is risky for them to improve the infra since people can jump ship whenever they please. so that's the reason why they don't want to upgrade their network
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nexona88
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Mar 11 2016, 05:03 PM
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QUOTE(vanpersie91 @ Mar 11 2016, 03:46 PM) Sama la. Even around KLCC also kenot get good speed Even gombak area Wth network congestion
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nexona88
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Mar 11 2016, 06:47 PM
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QUOTE(lan76 @ Mar 11 2016, 02:47 PM) Celcom Gold RM80 is currently the best package ever. looks like you're not alone thinking the same
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nexona88
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Mar 14 2016, 05:33 PM
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QUOTE(kenlui @ Mar 14 2016, 04:04 PM) Sadly it does. Happened to me lasy year in greece with my phone data switched off. weird thing is only in greece as I was in a other few countries only. But it was just a few bucks less than RM10 all in. Complained to celcom & was told even with data turned off my phone can still use data best answer of the century! Screwed them nicely but nothing was done, I just left the case as it was just a small amount so now tis one of the strategy to get additional income. 1 person = rm10 if thousand of users? heck if 1mil
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nexona88
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Mar 15 2016, 05:23 PM
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QUOTE(citacitata @ Mar 15 2016, 03:21 PM) celcom line in Puchong getting worse. line keeps dropping to 3G/H+. Normal problem faced by many celcom users thanks to people port in to celcom, network cannot cope the demand
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nexona88
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Mar 15 2016, 05:55 PM
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QUOTE(OKLY @ Mar 15 2016, 05:40 PM) Lodge a complaint via their online customer service portal first. If unresolved after some time, then maybe you can report to MCMC to speed things up. well report to CS. sure they would say device problem. die die say not their fault / network problem / try again later
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nexona88
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Mar 15 2016, 06:00 PM
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QUOTE(OKLY @ Mar 15 2016, 05:57 PM) Don't call, lodge it via OCS, usually they escalate it to Level 2 support. mind asking what is Level 2 support?
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nexona88
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Mar 18 2016, 11:37 PM
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QUOTE(ace-user @ Mar 18 2016, 11:00 PM) Hey guys so I'm planning to subscribe for Celcom first Gold but seems everyone is complaining about network congestion and signal keep switching between 3G and H+. Is it worth getting this package? I'm using an overpriced maxis package and thinking of switching. How's celcom' section coverage around KL and indoors (malls, buildings, etc)? depend on area. if u state which area / mall u normally go around KL, we all could help u give the coverage status
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nexona88
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Mar 20 2016, 07:54 PM
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QUOTE(ace-user @ Mar 20 2016, 04:21 PM) Successfully ported to Celcom but realized that in my Semenyih home connection keep changing between H and 3G T.T Hope it doesn't affect my phone battery life. it's normal for connection to keep changing. Celcom network not stable
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